Vodafone UK - Metro Centre Experience Avis 

494
TrustScore 5 sur 5

5,0

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)

L'entreprise a répondu

Noté 5 sur 5 étoiles

Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie

L'entreprise a répondu

Noté 5 sur 5 étoiles

Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Metro Centre Experience

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

494 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(494)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sorted easily 👌

The young girl Courtney was such a lovely helpful respectful person.
She was very knowledgeable and helped me through a problem with my broadband
Thank you

3 juin 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into store after having a nightmare online

Went into store after having a nightmare online and Neil was really helpful. I recommend to upgrade or get new phones in store rather than online they are so much more helpful

2 juin 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Bethany,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Neil is so knowledgeable and helpful

Neil is so knowledgeable and helpful. He gave us lots of great advice and helped us save some money too! Thanks Neil 😁

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Harry is polite, knowledgeable & efficient

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Chris,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very impressed with Vinny, for his attention to detail and explanations. Thank you Vinny. X

29 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Courtney give me 1st class service…

Courtney give me 1st class service fantastic help to me.

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey James,

Thanks for the lovely review and fantastic support for Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

the young lad was fantastic really…

the young lad was fantastic really polite and friendly plus the big one saved me money on my plans and was really knowledgeable about the products really really happy with him and Vodafone 😁😁

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience in store today

Amazing experience in store today, Harry was able to sort my new phone and sim plan in a few simple steps! So straight forward and very pleasant experience. 5* customer service from Harry I was in very safe hands today! Thank you.

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Stacey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Neil was very helpful and pleasant

27 mai 2026
Avis spontané
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were all helpful and polite

Staff were all helpful and polite. I suffer with terrible anxiety but felt calm and relaxed no anxiety due to the atmosphere in the shop. Thank you Courtney and staff 👍

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Joanna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was seen by Harry.

I was seen by Harry in the Metro at Gateshead and he helped me with my Vodafone contract for 24 months. I got all my questions answered.

24 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Efficient , friendly service that provided a much better deal than expected

22 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Neil got me 50% off on my Sim only…

Neil got me 50% off on my Sim only deal. Helped me out alot. Better experience than Darlington branch.

21 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Connor,

Thanks for the lovely review and fantastic support for Neil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Courtney was fantastic

Courtney was fantastic! She was able to sort out the problems I had with my phone quickly & smoothly , something another shop & the Vodafone phone support had failed to resolve.

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very helpful and gave me good…

Harry was very helpful and gave me good advice regarding my daughters upgrade very quick and easy visit to Vodafone metrocentre

16 mai 2026
Avis spontané
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Edvard at the metro centre was…

Edvard at the metro centre was extremely helpful and friendly. He was very patient and answered all our queries. We got all the upgrades sorted. Thank you for his help.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Elaine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media TeaM

Noté 5 sur 5 étoiles

Harry is a superstar!

I had an amazing experience at Vodafone thanks to Harry. From the moment I walked into the store, his communication was excellent and he made everything easy to understand. He was professional, friendly, patient, and genuinely cared about helping me find the best solution.

Harry really brings the quality of the store up with his outstanding customer service and positive attitude. He went above and beyond to make sure I was happy, and it’s clear he takes pride in what he does. Customer service like this is hard to find, and Harry is a real credit to Vodafone. Highly recommend!

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Emily,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was amazing in store and has…

Harry was amazing in store and has solved my mamas query and upgrade out perfect the store standards and amazing store quality

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very helpful and patient

Harry was very helpful and patient. Explained everything so that I understood what I was paying for. Thank you Harry.

13 mai 2026
Avis spontané
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey Jean,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

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