Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
L'entreprise a répondu
54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
L'entreprise a répondu
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Voir plus
L'entreprise a répondu
I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie
L'entreprise a répondu
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni
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The young girl Courtney was such a lovely helpful respectful person.
She was very knowledgeable and helped me through a problem with my broadband
Thank you

Réponse de Vodafone UK - Metro Centre Experience
Went into store after having a nightmare online and Neil was really helpful. I recommend to upgrade or get new phones in store rather than online they are so much more helpful

Réponse de Vodafone UK - Metro Centre Experience
Neil is so knowledgeable and helpful. He gave us lots of great advice and helped us save some money too! Thanks Neil 😁

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
Excellent service. Very impressed with Vinny, for his attention to detail and explanations. Thank you Vinny. X

Réponse de Vodafone UK - Metro Centre Experience
Courtney give me 1st class service fantastic help to me.

Réponse de Vodafone UK - Metro Centre Experience
the young lad was fantastic really polite and friendly plus the big one saved me money on my plans and was really knowledgeable about the products really really happy with him and Vodafone 😁😁

Réponse de Vodafone UK - Metro Centre Experience
Very helpful and friendly service

Réponse de Vodafone UK - Metro Centre Experience
Amazing experience in store today, Harry was able to sort my new phone and sim plan in a few simple steps! So straight forward and very pleasant experience. 5* customer service from Harry I was in very safe hands today! Thank you.

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
Staff were all helpful and polite. I suffer with terrible anxiety but felt calm and relaxed no anxiety due to the atmosphere in the shop. Thank you Courtney and staff 👍

Réponse de Vodafone UK - Metro Centre Experience
I was seen by Harry in the Metro at Gateshead and he helped me with my Vodafone contract for 24 months. I got all my questions answered.

Réponse de Vodafone UK - Metro Centre Experience
Efficient , friendly service that provided a much better deal than expected

Réponse de Vodafone UK - Metro Centre Experience
Neil got me 50% off on my Sim only deal. Helped me out alot. Better experience than Darlington branch.

Réponse de Vodafone UK - Metro Centre Experience
Courtney was fantastic! She was able to sort out the problems I had with my phone quickly & smoothly , something another shop & the Vodafone phone support had failed to resolve.

Réponse de Vodafone UK - Metro Centre Experience
Harry was very helpful and gave me good advice regarding my daughters upgrade very quick and easy visit to Vodafone metrocentre

Réponse de Vodafone UK - Metro Centre Experience
Edvard at the metro centre was extremely helpful and friendly. He was very patient and answered all our queries. We got all the upgrades sorted. Thank you for his help.

Réponse de Vodafone UK - Metro Centre Experience
I had an amazing experience at Vodafone thanks to Harry. From the moment I walked into the store, his communication was excellent and he made everything easy to understand. He was professional, friendly, patient, and genuinely cared about helping me find the best solution.
Harry really brings the quality of the store up with his outstanding customer service and positive attitude. He went above and beyond to make sure I was happy, and it’s clear he takes pride in what he does. Customer service like this is hard to find, and Harry is a real credit to Vodafone. Highly recommend!

Réponse de Vodafone UK - Metro Centre Experience
Harry was amazing in store and has solved my mamas query and upgrade out perfect the store standards and amazing store quality

Réponse de Vodafone UK - Metro Centre Experience
Harry was very helpful and patient. Explained everything so that I understood what I was paying for. Thank you Harry.

Réponse de Vodafone UK - Metro Centre Experience
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