Vodafone UK - Metro Centre Experience Avis 

501
TrustScore 5 sur 5

5,0

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Metro Centre Experience

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

501 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(501)

39 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Courtney was fantastic

Courtney was fantastic! She was able to sort out the problems I had with my phone quickly & smoothly , something another shop & the Vodafone phone support had failed to resolve.

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very helpful and gave me good…

Harry was very helpful and gave me good advice regarding my daughters upgrade very quick and easy visit to Vodafone metrocentre

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Edvard at the metro centre was…

Edvard at the metro centre was extremely helpful and friendly. He was very patient and answered all our queries. We got all the upgrades sorted. Thank you for his help.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Elaine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media TeaM

Noté 5 sur 5 étoiles

Harry is a superstar!

I had an amazing experience at Vodafone thanks to Harry. From the moment I walked into the store, his communication was excellent and he made everything easy to understand. He was professional, friendly, patient, and genuinely cared about helping me find the best solution.

Harry really brings the quality of the store up with his outstanding customer service and positive attitude. He went above and beyond to make sure I was happy, and it’s clear he takes pride in what he does. Customer service like this is hard to find, and Harry is a real credit to Vodafone. Highly recommend!

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Emily,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was amazing in store and has…

Harry was amazing in store and has solved my mamas query and upgrade out perfect the store standards and amazing store quality

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very helpful and patient

Harry was very helpful and patient. Explained everything so that I understood what I was paying for. Thank you Harry.

13 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Jean,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were warmly greeted with an…

We were warmly greeted with an excitement of us getting an upgrade on a IPhone 17 Pro. Service was outstanding along with a Fab deal, Thankyou Courtney

11 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Janice,
Thanks for the lovely review and fantastic support for Agent_name.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service excellent in the metro…

Customer service excellent in the metro centre by dan. He was very knowledgble and so helpful i am in my 60s and sometimes not to good at tech. I am very very happy with the customer service i received from dan thankyou

11 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry from the Metro Centre branch…

Harry from the Metro Centre branch today was very helpful. Lovely and polite and got us a good deal.

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Jill,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service with Harrison

Excellent service with Harrison. Money saved.

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey AG,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was really helpful in getting me…

Harry was really helpful in getting me a great new deal after I initially only went into the store to browse.

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Paul,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Neil at Metrocentre

Spoke to Neil at Metrocentre. Excellent service and very knowledgeable. Highly recommend

1 mai 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey David,

Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were very well serviced by a young…

We were very well serviced by a young man called Harry.
Polite, courteous , friendly and helpful.

29 avril 2026
Avis spontané
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harrison from Vodaphone was really…

Harrison from Vodaphone was really helpful and professional. Everything explained.

29 avril 2026
Avis spontané
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Neil was amazing very professional…

Neil was amazing very professional worked through all options and found the one that worked best. Best customer service i have recieved in any time upgrading phones or sims

28 avril 2026
Avis spontané
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey Jonathan,

Thanks for the lovely review and fantastic support for Neil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic Customer Services Went to Vodafone to renew our broadband…

Went to Vodafone to renew our broadband account. Courtney was fantastic, professional and very engaging. We left as happy customers with faster broadband and a cheaper deal. Thank you Courtney excellent customer services.

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Julia,

Thanks for the lovely review and the fantastic support you’ve shown for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Smooth visit and knowledgeable staff.

Neil was very helpful and knew the products very well. Went through all the options and worked out the best deal for what we needed. Thank you 😊

26 avril 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Joanne,

Thanks for the lovely review and fantastic support for Neil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very effective and quick service by…

Very effective and quick service by Harry, very helpful.

26 avril 2026
Avis spontané
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey Ash,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry has been very helpful today…

Harry has been very helpful today getting me a great deal on a new SIM and advised on a new phone when it's due for an upgrade, saving me money.

26 avril 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Harry.

24 avril 2026
Avis spontané
Logo de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience

Hey Matthew,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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