Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Voir plus
L'entreprise a répondu
54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Voir plus
L'entreprise a répondu
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Voir plus
L'entreprise a répondu
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
L'entreprise a répondu
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
L'entreprise a répondu
Écrit par l'entreprise
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni
Demande des avis aux clients
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Neil was fantastic today he listened to what was important to me and gave me some great help and gave me some great discounts 10 out of 10

Réponse de Vodafone UK - Metro Centre Experience
Courtney was great very patient and understanding. Thank you Courtney

Réponse de Vodafone UK - Metro Centre Experience
Neil was absolutely amazing talked me through all my options and found me a great deal very helpful and friendly thank you Neil

Réponse de Vodafone UK - Metro Centre Experience
Harry was extremely informative, friendly and helpful during my experience. I often find buying a new phone stressful as I always find the contracts with data/storage etc difficult to understand. He made this a very quick and joyful experience buying my new iPhone.
Thank you!

Réponse de Vodafone UK - Metro Centre Experience
Harry was extremely helpful and knowledgeable to find the best deal to suit my needs and expectations.

Réponse de Vodafone UK - Metro Centre Experience
Very competent and helpful member of the Vodafone team (Harry). Assisted me with a log in issue, then went on to advise on a new sim deal for my mobile phone. A very competitive offer to move my contract from my current provider in a seamless manner.

Réponse de Vodafone UK - Metro Centre Experience
Everything so easy and great service by Neil

Réponse de Vodafone UK - Metro Centre Experience
Courtney was very helpful and was understanding to my previous problems about using my phone abroad. She looked into what might have happened and solved my problem and I now have a new plan for no extra money and peace of mind that my phone will work on holiday.

Réponse de Vodafone UK - Metro Centre Experience
The staff are always helpful & informative. Harrison helped us get the best deal on pay as you go. We always prefer to speak to someone face to face rather than on line.

Réponse de Vodafone UK - Metro Centre Experience
Adam was great today ,was very helpful ,polite and friendly .Explained everything so well.Was happy with everything

Réponse de Vodafone UK - Metro Centre Experience
Very knowledgeable and polite.
Very good deals available.
Excellent service and would highly recommend.

Réponse de Vodafone UK - Metro Centre Experience
The representative was polite and efficient. Everything went very smoothly

Réponse de Vodafone UK - Metro Centre Experience
Excellent support from Vinnie
Even though my girlfriend's phone was still set to Thai language
Great job - thanks

Réponse de Vodafone UK - Metro Centre Experience
Friendly staff, no pressure, customer focused.
Neil at metro centre store was amazing at finding what deal was perfect for us.

Réponse de Vodafone UK - Metro Centre Experience
Sayieed was absolutely fantastic in helping me in store today, couldn’t recommend him enough

Réponse de Vodafone UK - Metro Centre Experience
Been in today and seen Neil he has took the time to help me and got a great deal very happy long time customer thank you

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
Courtney was extremely helpful and patient, really recommend

Réponse de Vodafone UK - Metro Centre Experience
Courney from metro centre was fantastic explained everything about products changed my broadband to Vodafone

Réponse de Vodafone UK - Metro Centre Experience
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