Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Voir plus
L'entreprise a répondu
54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Voir plus
L'entreprise a répondu
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Voir plus
L'entreprise a répondu
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
L'entreprise a répondu
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
L'entreprise a répondu
Écrit par l'entreprise
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni
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Adam was extremely helpful, chatty and informative when I was in store upgrading my phone. I couldn’t have had better service! A very smooth and thoughtful interaction! Thank you so much :)

Réponse de Vodafone UK - Metro Centre Experience
I was in Vodafone Metrocenter branch The shop assistant called harry he was great and helpful and explained deals very well for me.thanks

Réponse de Vodafone UK - Metro Centre Experience
Top work by Sid. Sorted a new phone and separate sim out. Helped picking the perfect colour too!!

Réponse de Vodafone UK - Metro Centre Experience
Would like to thank Harry for his fantastic service today, professional and knowledgeable. Top guy

Réponse de Vodafone UK - Metro Centre Experience
Ive been with Vodafone nearly 30 years or so. Harry who was the young lad that helped me today was very pleasant and helpful especially when explaining the plans and helped to choose the broadband speeds especially explaining the difference and benefits of each speed. Along with looking for a good deal to upgrade one of the sim numbers on my account. Throughout the experience he was polite and cheerful all through the experience.

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
Neil was very helpful very polite and could not ov done anymore than he done

Réponse de Vodafone UK - Metro Centre Experience
I needed to check my account, and Adam was excellent, and showed me, in detail, the breakdown of my account- thanks, Adam.

Réponse de Vodafone UK - Metro Centre Experience
Fantastic customer service, friendly and very helpful.

Réponse de Vodafone UK - Metro Centre Experience
Great customer service from Sid who dealt with us as soon as we walked in.
Sorted me & my husband out with the best deals available.
Very kind & polite, friendly & quick service from Sid :).

Réponse de Vodafone UK - Metro Centre Experience
Was having a lot of problems with another service provider so moved back to Vodafone, Sid was professional and gave us a really good sim only deal. Everything was smooth thanks.

Réponse de Vodafone UK - Metro Centre Experience
Helpful staff member Sayieed. Unfortunately chosen phone not in stock

Réponse de Vodafone UK - Metro Centre Experience
Friendly and helpful got me the best deal possible!

Réponse de Vodafone UK - Metro Centre Experience
Adam was a lovely sales rep really helpful and lovely to talk to Would definitely recommend him to friends and family

Réponse de Vodafone UK - Metro Centre Experience
Adam's was a wonderful help knew the product in and out. Help my partner decent which was the better deal for her even if the her number might have started with a 44

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
Fantastic knowledge and really helpful staff

Réponse de Vodafone UK - Metro Centre Experience
I was served by Harry to upgrade my phone from an S22+ to a S26 Ultra. I cannot express enough how helpful he was! He was incredibly polite, funny and explained everything clearly and thoroughly to help aid my decision. The entire process was incredibly easy for the customer and I left very satisfied with the service. Lovely staff, great deals and overall one very happy customer with a new phone! Thoroughly recommend!

Réponse de Vodafone UK - Metro Centre Experience
Harry was very helpful throughout the experience and told me about all the offers, different deals that were available. And helped me find the best suited to my budget.
Excellent customer service

Réponse de Vodafone UK - Metro Centre Experience
Very good service. Adam was very helpful and very friendly

Réponse de Vodafone UK - Metro Centre Experience
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