Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement85 Northbrook Street, RG14 1AE Newbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came into store after having a panic over my phone. Josh was so kind and patient and the most helpful person. It was hugely appreciated.
L'entreprise a répondu
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Voir plus
L'entreprise a répondu
Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Newbury Northbrook
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni
4,8
Excellent
357 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Came into store after having a panic…
Came into store after having a panic over my phone. Josh was so kind and patient and the most helpful person. It was hugely appreciated.
22 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Clare ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex very helpful
20 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Nicola,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newbury Northbrook
Hey Gary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newbury Northbrook
Hey Louise
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very easy to switch from previous…
Very easy to switch from previous supplier. Jemma first class, very professional and knowledgeable.
12 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Jon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jemma at Vodafone in Newbury was great…
Jemma at Vodafone in Newbury was great and really helped me with my phone setup and was very knowledgeable! Great customer service- will go to her again if need any more help with my phone and contract. Thanks Jemma
12 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey josh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jemma at Vodafone Newbury store was…
Jemma at Vodafone Newbury store was extremely helpful in helping me understand settings on my phone and helping to keep my controls safe! Thanks Jemma you are a star! Great service!
12 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex has been really helpful
Alex has been really helpful. I bought the phone on line and he has been really patient transferring the data between the two phones, including sorting Whatsapp.
10 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Tina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bruno and his colleague
Bruno and his colleague where very helpful in solving my technical challenge
9 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Carel,
Thanks for the lovely review and fantastic support for Bruno.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We had a problem with restrictions on…
We had a problem with restrictions on my 15 year old Sons phone, his Dad had set his age as 3 by mistake. Josh was very knowledgeable and explained to my Son what he needed to get my husband to do to resolve the issue. Thank you Josh he now has Apple Pay on his phone.
1 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newbury Northbrook
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Selena, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Patrycia v knowledge and nothing was…
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition for her hard work. 5 stars
6 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will was absolutely brilliant
Will was absolutely brilliant.
He was extremely pleasant and helpful.
He is such an asset to Vodafone.
5 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Marie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena is honestly an amazing human!
Selena was super friendly from the second we walked in to the store. She was so accommodating to my extra needs and really patient. She was genuinely such a nice person and really made our day! Thankyou so much…. P.S… Selena for promotion!!! :)
3 août 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Anon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newbury Northbrook
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in looking to upgrade
Came in looking to upgrade, Selena was welcoming, polite and very helpful
29 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Alex,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10 minutes of anguish turned to relief
Bruno Asst Store Manager was right on the issue and in a few minutes deleted the issue and cleaned up my phone. He also gave me advice on storage and QR codes and to delete unused apps. In 10 minutes my past month of issues and anguish was over. Thank you so much.
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
"Hey Booth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Angelo made our experience a lot less…
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t always clear! Thanks so much - we really appreciated your time and patience!
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey H Bee,
Thanks for the lovely review and fantastic support for Angelo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service as always by very…
Excellent service as always by very friendly and efficient staff especially Selena
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey Mr Stacey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely shocking company hope they…
Absolutely shocking company hope they get fined like the other big company just lately. Cancelled broadband due to the constant rises over, 100% in 2 years. Had been a customer for over 10 years. They decided to lock my phone as I had also Cancelled my mobile contract some time back. They apologised for the inconvenience said it wasn't locked been 2 months now still can't send/receive calls text at one point disconnected in such a way I could even use the phone as a Bluetooth device to connect to my new service providers broadband. Stay well clear. Happy to take your money when all's good but will remotely hamper your service when you leave due to constant plan rises. My local store when visited twice have done little to resolve the lengthy issue.
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newbury Northbrook
Hey John,
Sorry to hear you’ve been having trouble with your broadband and phone. Let’s take a look and work out exactly what’s happened and If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.