Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Voir plus
L'entreprise a répondu
85 Northbrook Street, RG14 1AE Newbury, GB
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Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Voir plus
L'entreprise a répondu
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Voir plus
L'entreprise a répondu
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Voir plus
L'entreprise a répondu
Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.
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Écrit par l'entreprise
85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni
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I had an excellent experience at Vodafone Newbury today. The team immediately recognised the issue with my phone and resolved it quickly and efficiently. They were knowledgeable, professional and took the time to review my account and helped me switch to a cheaper plan which suited me better. Huge thanks to Gemma and Bruno 🙂

Réponse de Vodafone UK - Newbury Northbrook
Excellent service provided by Selena
Helpful, professional, useful information shared in a clear and understandable manner. Was able to update contract and include terms and conditions

Réponse de Vodafone UK - Newbury Northbrook
Selena thank you so much for your help! You the best!!!

Réponse de Vodafone UK - Newbury Northbrook
Great service, Oliver the Manager sorted out a long term problem I had quickly and without fuss.
I definitely recommend the Newbury branch.

Réponse de Vodafone UK - Newbury Northbrook
Came into the Newbury store today and was served by Alex, he was very helpful and professional and helped me a great deal with getting a new phone as I had no idea what to get.
Explained everything thoroughly.

Réponse de Vodafone UK - Newbury Northbrook
What a lovely experience with Bruno and the store manager, I couldn’t add my entertainment package onto my phone. They were happy, so friendly, listened to me challenges, and fixed me within minutes. What a fabulous store and welcome!! Highly recommend!

Réponse de Vodafone UK - Newbury Northbrook
Selena was, polite, helpful and knowledgeable in assisting me with my purchase of a new Sim only plan

Réponse de Vodafone UK - Newbury Northbrook
Selena was Very helpful and efficient

Réponse de Vodafone UK - Newbury Northbrook
I’m so happy with the service I received and Patrycja helped us patiently and was so kind guiding us. Appreciate all the help

Réponse de Vodafone UK - Newbury Northbrook
I came into the Newbury branch with a big problem on my phone and Alex was SO HELPFUL I can’t thank him enough and the whole team were super kind and helpful.

Réponse de Vodafone UK - Newbury Northbrook
Josh was a wonderful guide to helping us upgrade my phone. He was polite, patient and very knowledgeable. Would come back to Vodafone .

Réponse de Vodafone UK - Newbury Northbrook
Selena helped us out in quick time with zero issues. one of the most helpful people we have ever come across at Vodafone! Thank you Selena top notch customer care you deserve a pay rise!!!

Réponse de Vodafone UK - Newbury Northbrook
Serena was friendly, helpful and sorted out my new plan quickly.

Réponse de Vodafone UK - Newbury Northbrook
Selena has been amazing on helping me to understand and reduce my monthly bill while remaining on Vodafone.

Réponse de Vodafone UK - Newbury Northbrook
Josh at Newbury Vodafone was very helpful and found me the best sim only deal that I was happy with.

Réponse de Vodafone UK - Newbury Northbrook
Went back in to renew my contract, Will was very helpful talking me through my options. Amazing customer service.

Réponse de Vodafone UK - Newbury Northbrook
Newbury Store - Andrei was super helpful with sorting my new phone & other queries despite the shop being due to shut at 5.30 he continued until 6pm until we were sorted. That was very much appreciated.

Réponse de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook
Jemma, was just brilliant, knowledgeable patient and so much help. What a wonderful person. Thank you

Réponse de Vodafone UK - Newbury Northbrook
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