Vodafone UK - Newbury Northbrook Avis 

365
TrustScore 4.5 sur 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

365 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(365)

41 418 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service from ANDREII at newbury vodaphone shop

Excellent service from ANDREII at newbury

19 mars 2026
Avis spontané
Logo de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook

Hey Eric,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service - again!

I've just upgraded my iPhone with the help of Jemma, who was super helpful, as always. Jemma was very approachable and professional and answered all my many questions very patiently and comprehensively. I'm delighted with the service I received and am once again a very happy customer! Oh and my iPhone is great too...!

6 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Ian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Trust was excellent

Selena was Such a trusting person and explained everything in detail

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Adrian,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was amazing in helping me switch…

Selena was amazing in helping me switch my phone and my plan. She is lovely but also very helpful.

Overall good experience.

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Abi,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Problem solved

Problem solved

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Oliver in Newbury is awesome

Oliver in Newbury is awesome! I have never understood a conversation in a mobile phone shop before but I actually understood everything he said thanks Oliver - Emma

6 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Emma,

Thanks for the lovely review and fantastic support for Oliver.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful, great training provided to colleague whilst serving me.
Super quick and really smooth process
Served by Josh and Alex

5 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Kelly,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was amazing—

Selena was amazing! Really personal and made my hard situation really easy. Thank you so much Selena at Newbury!

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selina made this easy and so quick for…

Selina made this easy and so quick for us on our visit today thank you selina great job

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Dave, ​

Thanks for the lovely review and fantastic support for Selina. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was friendly and helpful

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Vera,

Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh in Newbury was excellent

Josh in Newbury was unbelievable helpful kind knowledgeable. Made my day.

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Deborah,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Knowlegdeable friendly and customer…

Knowlegdeable friendly and customer focused

24 février 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Stuart,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

So very patient and helpful thanks Gemma

20 février 2026
Avis spontané
Logo de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook

Hey JW, ​

Thanks for the lovely review and fantastic support for Gema. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was absolutely amazing very…

Selena was absolutely amazing very knowledgeable and very polite and helpful sorting out my problem excellent service from Selena really deserve 10 stars ⭐️ Thank you Selena

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Brenda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful and funny

Really helpful and funny

17 février 2026
Avis spontané
Logo de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook

Hey Ryan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing upgrade deal was given to us in…

Amazing upgrade deal was given to us in Newbury. Thanks to Cameron for all the help

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron was great

Cam helped set us up with some new phones and a great deal on a new tablet

6 février 2026
Avis spontané
Logo de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook

Hey Sandra

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was happy and very helpful

Selena was happy and very helpful. Great service.

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Alyssia,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Knowledgeable, helpful service

Selina is always so helpful and efficient. She is very knowledgeable; giving good advice and exploring all the options to ensure I get the most suitable plan for my needs.

26 janvier 2026
Avis spontané
Logo de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook

Hey Wendy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena

Selena! Give that woman a raise! Been in multiple times and she was the only one who could help us. Felt slight disappointed with previous visits but she’s a star 🌟 10/10 for Selena

25 janvier 2026
Avis spontané
Logo de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook

Hey Shannon,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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