Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Voir plus
L'entreprise a répondu
85 Northbrook Street, RG14 1AE Newbury, GB
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Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Voir plus
L'entreprise a répondu
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Voir plus
L'entreprise a répondu
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Voir plus
L'entreprise a répondu
Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.
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Écrit par l'entreprise
85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni
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Réponse de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook
Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/physical sim drama in good time, whilst his laid back persona put us at ease. An asset to Vodafone and definitely an attitude that some of your other employees lack.
Thanks Josh, my son is very happy 😃

Réponse de Vodafone UK - Newbury Northbrook
Andre did a great job, really helpful and knowledgeable. Great set

Réponse de Vodafone UK - Newbury Northbrook
Alex was very helpful with my broadband enquiry. Very polite, super helpful and tried his hardest to make my purchase successful

Réponse de Vodafone UK - Newbury Northbrook
We met with Alex from the Newbury store. He was absolutely fantastic.
David

Réponse de Vodafone UK - Newbury Northbrook
Angelo from Vodfone newbury has helped us so much. Struggling themselves with the take over of 3 but hes been able to help us make the decision to stay with Vodafone then moving else where. He is the only reason 6 contracts our staying.

Réponse de Vodafone UK - Newbury Northbrook
Bruno and Ollie helped me enormously today! They both worked together to figure out the best way to help me with the challenge I had and it was wonderful to see colleagues supporting each other and working together for the good of the customer. Very grateful indeed for all their help today!

Réponse de Vodafone UK - Newbury Northbrook
Patrycia at vodaphone Newbury went above and beyond to help my husband . My husband has memory problems. She was kind and patient

Réponse de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook
I would like to say that mt experience with Patrycja was excellent and i think she deserves a pay rise

Réponse de Vodafone UK - Newbury Northbrook
Expert advice
V efficient service
Will, the store manager is brilliant.

Réponse de Vodafone UK - Newbury Northbrook
Selena solved mobile data issues and then explained some broadband options which were cost effective so I've switched away from Sky and Google points. 5*

Réponse de Vodafone UK - Newbury Northbrook
Josh was very helpful and found a new deal for me. Very happt.

Réponse de Vodafone UK - Newbury Northbrook
Brilliant and informative service from Will on upgrading my phone.

Réponse de Vodafone UK - Newbury Northbrook
Great customer service from Andrei. So helpful without applying undue pressure to buy.

Réponse de Vodafone UK - Newbury Northbrook
Alex provided outstanding service throughout. He was friendly, attentive, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and his professionalism made the whole experience stress-free. Highly recommend!

Réponse de Vodafone UK - Newbury Northbrook
I received an exceptionally excellent customer service from Mr Bruno. I have long planned to get a phone plan but my experience with him gave clarity to my worries. He spent quality time answering all my questions and doubts and ensured I get the best suited offers available. He is indeed a good man. His knowledge, expertise and experience is unmatched to what I have ever seen in customer service for the longest.

Réponse de Vodafone UK - Newbury Northbrook
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