Vodafone UK - Newbury Northbrook Avis 

364
TrustScore 4.5 sur 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

364 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(364)

41 418 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you Bruno

Thank you Bruno. Went out of his way to help me.

5 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Edward,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super friendly and expert

Super friendly and expert
Great service from Will

28 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Adriana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh has been amazing

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/physical sim drama in good time, whilst his laid back persona put us at ease. An asset to Vodafone and definitely an attitude that some of your other employees lack.
Thanks Josh, my son is very happy 😃

27 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Chrissy,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andre did a great job

Andre did a great job, really helpful and knowledgeable. Great set

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was very helpful…

Alex was very helpful with my broadband enquiry. Very polite, super helpful and tried his hardest to make my purchase successful

24 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Claire,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We met with Alex from the Newbury…

We met with Alex from the Newbury store. He was absolutely fantastic.
David

21 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey David,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Angelo from Vodfone newbury has helped…

Angelo from Vodfone newbury has helped us so much. Struggling themselves with the take over of 3 but hes been able to help us make the decision to stay with Vodafone then moving else where. He is the only reason 6 contracts our staying.

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Andrew,

Thanks for the lovely review and fantastic support for Angelo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Bruno and Ollie helped me enormously…

Bruno and Ollie helped me enormously today! They both worked together to figure out the best way to help me with the challenge I had and it was wonderful to see colleagues supporting each other and working together for the good of the customer. Very grateful indeed for all their help today!

16 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Deborah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Selena

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sylvia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Patrycia at vodaphone Newbury went…

Patrycia at vodaphone Newbury went above and beyond to help my husband . My husband has memory problems. She was kind and patient

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Jane,

Thanks for the lovely review and fantastic support for Patrycia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful!

Very helpful!! Lovely young guy , Josh, very happy service

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would like to say that mt experience…

I would like to say that mt experience with Patrycja was excellent and i think she deserves a pay rise

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Pete,

Thanks for the lovely review and fantastic support for Patrycja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Patty was very useful thank you!

3 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sara,

Thanks for the lovely review and fantastic support for Patty.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Expert advice

Expert advice
V efficient service
Will, the store manager is brilliant.

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Problem solved and better package sorted

Selena solved mobile data issues and then explained some broadband options which were cost effective so I've switched away from Sky and Google points. 5*

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Aubrey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was very helpful and found a new…

Josh was very helpful and found a new deal for me. Very happt.

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Susan,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant and informative service from…

Brilliant and informative service from Will on upgrading my phone.

31 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Andrei

Great customer service from Andrei. So helpful without applying undue pressure to buy.

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Stephanie,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex provided outstanding service…

Alex provided outstanding service throughout. He was friendly, attentive, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and his professionalism made the whole experience stress-free. Highly recommend!

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Anne,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I received an exceptionally excellent…

I received an exceptionally excellent customer service from Mr Bruno. I have long planned to get a phone plan but my experience with him gave clarity to my worries. He spent quality time answering all my questions and doubts and ensured I get the best suited offers available. He is indeed a good man. His knowledge, expertise and experience is unmatched to what I have ever seen in customer service for the longest.

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sadiq,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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En savoir plus