The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement224-226 High Street, BR6 0LS Orpington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
L'entreprise a répondu
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Voir plus
L'entreprise a répondu
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Orpington
Écrit par l'entreprise
Coordonnées de contact
224-226 High Street, BR6 0LS, Orpington, Royaume-Uni
5,0
Excellent
302 avis
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Les gens ont aussi consulté
I had a very professional experience…
I had a very professional experience today with Jayden. He gave an excellent service & I'm more than happy
28 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Anne,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodaphone
Jayden welcomed me really well, he explained everything to me so that I understood it, he was really helpful and gave good customer service
26 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Popped into store
Popped into store, for info on home broadband. Spoke to Henry, I was pleased with what he offered so decided to move providers for home and mobile I'm very happy
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jayden was polite
Jayden was polite, respectful and very profess. I wish him well.
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Orpington
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Henry, Jess and Jayden. Vodafone stars!
To Henry and his team thank you! Vodafone Orpington staff are absolutely delightful. Credit to Henry, it is clear he is a very supportive manager to both Jess and Jayden.
Both Jayden and Jess were exceptionally helpful, super personable and very knowledgeable. They
directed me to the best deal to suit my needs and explained in detail everything I needed to know.
It was the most positive and enjoyable experience I've had when buying a new phone.
All should be commended by Vodafone for their outstanding customer service!
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Karen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Once again I was served by Jayden
Once again I was served by Jayden. This is my 3rd time with him, and he's always well-mannered and patient. I had issues with my Vodafone app, and he was able to resolve it right away. Will always recommend.
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey David,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just great ...
Just great .... very pleased with all the help l got .... a great big thank you .....
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Professionalism ,knowledge and…
Professionalism ,knowledge and friendliness of Jess
15 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hi David,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jess—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Edward was fantastic and helped me with…
Edward was fantastic and helped me with an extra line for my business.
He was helpful and friendly and I was very happy with the service.
7 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Murray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Orpington
Hey LESLEY,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Manager Henry was extremely helpful…
Manager Henry was extremely helpful with regard to hearing aid accessibility and which phone would be suitable. Jess was very helpful with regard to purchasing a new phone.
5 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Gillian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was so helpful sorting me out a…
Ethan was so helpful sorting me out a new phone and transferring all my data and setting it up for me. Very happy with my experience and he was very informative
4 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Cara,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ethan so helpful
Thank you to Orpington branch especially Ethan who’s been phenomenal helping me and his patience for addressing my concerns. He’s a star.
2 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Angelo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ethan and Jess were absolutely…
Ethan and Jess were absolutely brilliant helping move my number over. We’re so efficient and made the process so easy. Very polite and professional
20 décembre 2025
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Leslie,
Thanks for the lovely review and fantastic support for Ethan and Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edward
Edward was very patient and explained things really well. Taken time to go through everything step by step. A credit to Vodafone. He is very professional and caring.
20 décembre 2025
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Christine,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay den was very helpful and
Jay den was very helpful and
gave me a good insight on prices for my broadband.
15 décembre 2025
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Kevin,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ethan so helpful getting all my photos…
Ethan so helpful getting all my photos back after they were lost. Top professional and great technical knowledge, welcoming and very easy to talk to
13 décembre 2025
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Barrie,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ian... absolutely, totally impressed
Ian - who I believe is the Orpington store manager - gave me the most engaging, considerate, patient and professional service I've possibly ever experienced! He did the data transfer onto a phone his colleague had arranged for me a few days earlier, which due to the age and condition of my old device took a while. He also resolved some queries I’d had. His easy manner, knowledge, clear communication and evident commitment to customer satisfaction were pure joy to behold. I'm in the 'winter' of my working life, but after glimpsing some of Ian's interaction with colleagues and other customers, if I had my time again this is a guy I would love to have worked with - or for!! What an asset to your company.
11 décembre 2025
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Malcolm,
Thanks for the lovely review and fantastic support for Ian. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Refer Henry of Vodafone,Orpington
Refer Vodafone,Orpington, Kent.
I am a longtime Vodafone customer.
A key part of the Vodafone service is that you can visit any shop and get immediate face to face help.
Henry at Orpington exemplifies this service. He is always courteous,
patient and understanding,
and ensures the any issues are solved.
This is in stark contrast to many big brands who just shunt you off to an Online Chatbot where you go round in circles.
Tim Boulton
10 décembre 2025
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Timothy,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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