The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement224-226 High Street, BR6 0LS Orpington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
L'entreprise a répondu
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Voir plus
L'entreprise a répondu
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Orpington
Écrit par l'entreprise
Coordonnées de contact
224-226 High Street, BR6 0LS, Orpington, Royaume-Uni
5,0
Excellent
302 avis
Demande des avis aux clients
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Les gens ont aussi consulté
What an absolute God send Jayden was…he REALLY REALLY HELPED ME get read of a virus on my phone n also lower the monthly payment........HE SHOULD EASILY BE EMPLOYEE OF THE MONTH........
What an absolute God send Jayden was......he should be without a doubt employee of the month.
He helped me get read of a nasty virus n also reduce my monthly bill.
ABSOLUT GENIUS
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Nuno,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
I spent some time with Edward today working out a great deal on my broadband service. He was very informative, friendly and professional. I will certainly recommend him and Vodaphone after this positive experience.
10 mars 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward was excellent
Edward was excellent. Very patient, explained everything and saved us a lot of money.
7 mars 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We have just upgraded two of our phones…
We have just upgraded two of our phones and our broadband. Edward was very helpful, attentive and made sure we got the best deals available. Would highly recommend him and the store.
7 mars 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Jan,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped back in today to get help with…
Popped back in today to get help with my phone i got here recently and jess was so helpful and patient with me. Great service, very reliable.
6 mars 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Christine,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great in store service
Jayden helped me to set up my new contract and device in store today - he was a great help, very professional and gave me all the information that I needed. Fantastic service.
27 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Stuart,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Once again, rescued by Vodafone ( on a Sunday too!)
Had a minor problem with my basic mobile phone, which led to me missing an important text yesterday!Different staff helped me today (Ethan and Edward) but the helpful and efficient attention I received was,as,usual. delivered with great expertise and patience'
22 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Joyce ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer experience
Was having a really stressful week and my sim card not working topped it all off but Ethan helped me sort it with ease! Thanks so much.
14 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ethan was a super star
Ethan was a super star - great support, friendly and can do attitude
14 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Catherine,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was able to help me out with my…
Jayden was able to help me out with my Voda App problem. Very helpful indeed.
13 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Ken,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess was very helpful with our data…
Jess was very helpful with our data transfers and helping set up our phones. Very friendly and professional.
11 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Barrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent support in store by Jess
Helpful, professional and informative. Excellent service provided by Jess in store. She guided me through the whole process of upgrading my phone and was very knowledgeable. Highly recommended.
10 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hi Alison,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jess —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Amazing service,Jayden was very kind…
Amazing service,Jayden was very kind and explained all I asked
9 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Vasilica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed to change my SIM card
I needed to change my SIM card, and Edward helped me through the whole process. He was very friendly, patient, and helpful, and explained everything clearly. The issue was resolved quickly and smoothly, and I was absolutely satisfied with the service. I would highly recommend Edward to anyone who has any problems or questions.
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional at the renewal of my…
Exceptional at the renewal of my contract ! Very easy to converse with!
Jess was very compertant and a good bonus to your staff.
4 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Edward
Came in with issues with my SIM cards and roaming. Edward was very helpful and sorted everything out. Thank you.
4 février 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey Nikki,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Orpington
Hey Steve,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Orpington
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward went above and beyond
Edward went above and beyond, he provided great customer service. Really appreciated his effort, this is what you wish when going to a branch! Thank you again
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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