Vodafone UK - Orpington Avis 

299
TrustScore 5 sur 5

5,0

224-226 High Street, BR6 0LS Orpington, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Orpington

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 224-226 High Street, BR6 0LS, Orpington, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

299 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(299)

40 266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Edwar

Edward was very helpful, friendly and patient

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Edward was excellent

Edward was excellent. Very helpful and explained everything that needed to be done. As I was unable to do it myself being a senior citizen. Thank you very much

28 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey there,

Thanks for the lovely review and fantastic support for Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited Vodafone today and was looked…

Visited Vodafone today and was looked after by Ethan Hunt (great name). Very polite young man, patient and helpful, and explained things in a way I could understand. Made everything straightforward for me. Much appreciated.

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and helpful Edward!

Had a great experience recently with Edward, helping me to upgrade my phone with ease and saving money! He was friendly and helpful, explaining all of my options but understanding what I was looking for in a new contract and not just pushing extra items on me. Would definitely recommend visiting store when it comes to upgrading or wanting a new contract as it was so much simpler than online or over the phone! Thanks Edward!

23 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Amber,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Henry was so welcoming very…

Henry was so welcoming very professional and helpful great service .
Thank you Lilly and Jack !!!

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jayden was extremely helpful in helping…

Jayden was extremely helpful in helping me lower my bill.

12 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jayden was very helpful such a lobely…

Jayden was very helpful such a lobely young man.

10 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington


Hey Isabel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Edward

Came in to buy a phone charger. Edward sat us down and upgraded my sim card, got me a good deal. Thanks!

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Maria,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Edward - excellent Customer Service

Edward was attentive, helpful and pro-active in finding the solution to a rather complex issue. He clearly understands the true term of 'customer service' and took time to explain my options, help me find ways of reducing my monthly charges and all with a smile. I can't recommend him and Orpington Vodafone highly enough.

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Mel,

Thanks for the lovely review and fantastic support for Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We visited Vodafone for a broadband…

We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I would remember later. As an older person I really appreciated Jess’s calm friendly manner, she was a total professional and I left with a broadband deal at less than half the cost of my previous provider

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Debbie

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
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Réponse de Vodafone UK - Orpington

Hey Julie,

Thanks for the lovely review and fantastic support for Jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service from jayden

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Jentina,

Thanks for the lovely review and fantastic support for Jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess was amazing

Jess was amazing. From the welcome, the knowledge, and the friendliness, it just made the whole experience nice and easy for me. Would definitely recommend going in-store for a more personalised service, see Jess!

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone and tariff

My husband and I upgraded our phones and changed service provider. Jess and Ed were excellent, ensuring we had the right phone and tariff for our needs and then arranging for the transfer from our old phones to our new ones. Their customer service was amazing.

26 mars 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Kim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess was a fantastic customer service…

Jess was a fantastic customer service she was very helpful and patient with me .she I a credit to your company

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Rena,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ethan was super helpful and found me…

Ethan was super helpful and found me the best deal.

Thanks for your help.

22 mars 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Rosie,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess Johnson was extremely helpful and…

Jess Johnson was extremely helpful and knowledgeable. My data was transferred from my old phone to my new phone and I am happy. Will recommend to my friends.

18 mars 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Nigel,

Thanks for the lovely review and fantastic support for Jess Johnson.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What an absolute God send Jayden was…he REALLY REALLY HELPED ME get read of a virus on my phone n also lower the monthly payment........HE SHOULD EASILY BE EMPLOYEE OF THE MONTH........

What an absolute God send Jayden was......he should be without a doubt employee of the month.
He helped me get read of a nasty virus n also reduce my monthly bill.
ABSOLUT GENIUS

14 mars 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Nuno,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Edward

I spent some time with Edward today working out a great deal on my broadband service. He was very informative, friendly and professional. I will certainly recommend him and Vodaphone after this positive experience.

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Stephen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Edward was excellent

Edward was excellent. Very patient, explained everything and saved us a lot of money.

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Orpington

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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