The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Voir plus
L'entreprise a répondu
224-226 High Street, BR6 0LS Orpington, GB
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The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Voir plus
L'entreprise a répondu
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Voir plus
L'entreprise a répondu
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Voir plus
L'entreprise a répondu
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
224-226 High Street, BR6 0LS, Orpington, Royaume-Uni
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Vodafone UK - Orpington
Edward was excellent. Very helpful and explained everything that needed to be done. As I was unable to do it myself being a senior citizen. Thank you very much

Réponse de Vodafone UK - Orpington
Visited Vodafone today and was looked after by Ethan Hunt (great name). Very polite young man, patient and helpful, and explained things in a way I could understand. Made everything straightforward for me. Much appreciated.

Réponse de Vodafone UK - Orpington
Had a great experience recently with Edward, helping me to upgrade my phone with ease and saving money! He was friendly and helpful, explaining all of my options but understanding what I was looking for in a new contract and not just pushing extra items on me. Would definitely recommend visiting store when it comes to upgrading or wanting a new contract as it was so much simpler than online or over the phone! Thanks Edward!

Réponse de Vodafone UK - Orpington
Henry was so welcoming very professional and helpful great service .
Thank you Lilly and Jack !!!

Réponse de Vodafone UK - Orpington
Jayden was extremely helpful in helping me lower my bill.

Réponse de Vodafone UK - Orpington
Jayden was very helpful such a lobely young man.

Réponse de Vodafone UK - Orpington
Came in to buy a phone charger. Edward sat us down and upgraded my sim card, got me a good deal. Thanks!

Réponse de Vodafone UK - Orpington
Edward was attentive, helpful and pro-active in finding the solution to a rather complex issue. He clearly understands the true term of 'customer service' and took time to explain my options, help me find ways of reducing my monthly charges and all with a smile. I can't recommend him and Orpington Vodafone highly enough.

Réponse de Vodafone UK - Orpington
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I would remember later. As an older person I really appreciated Jess’s calm friendly manner, she was a total professional and I left with a broadband deal at less than half the cost of my previous provider

Réponse de Vodafone UK - Orpington
Jess was amazing. From the welcome, the knowledge, and the friendliness, it just made the whole experience nice and easy for me. Would definitely recommend going in-store for a more personalised service, see Jess!

Réponse de Vodafone UK - Orpington
My husband and I upgraded our phones and changed service provider. Jess and Ed were excellent, ensuring we had the right phone and tariff for our needs and then arranging for the transfer from our old phones to our new ones. Their customer service was amazing.

Réponse de Vodafone UK - Orpington
Jess was a fantastic customer service she was very helpful and patient with me .she I a credit to your company

Réponse de Vodafone UK - Orpington
Ethan was super helpful and found me the best deal.
Thanks for your help.

Réponse de Vodafone UK - Orpington
Jess Johnson was extremely helpful and knowledgeable. My data was transferred from my old phone to my new phone and I am happy. Will recommend to my friends.

Réponse de Vodafone UK - Orpington
What an absolute God send Jayden was......he should be without a doubt employee of the month.
He helped me get read of a nasty virus n also reduce my monthly bill.
ABSOLUT GENIUS

Réponse de Vodafone UK - Orpington
I spent some time with Edward today working out a great deal on my broadband service. He was very informative, friendly and professional. I will certainly recommend him and Vodaphone after this positive experience.

Réponse de Vodafone UK - Orpington
Edward was excellent. Very patient, explained everything and saved us a lot of money.

Réponse de Vodafone UK - Orpington
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