Just bought a new iPhone and ask how easy it is to transfer data to new phone. I got professional advice from Edward which was positive which enabled me to transfer one phone to another. On completion... Voir plus
L'entreprise a répondu
224-226 High Street, BR6 0LS Orpington, GB
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Just bought a new iPhone and ask how easy it is to transfer data to new phone. I got professional advice from Edward which was positive which enabled me to transfer one phone to another. On completion... Voir plus
L'entreprise a répondu
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Voir plus
L'entreprise a répondu
Refer Vodafone,Orpington, Kent. I am a longtime Vodafone customer. A key part of the Vodafone service is that you can visit any shop and get immediate face to face help. Henry at Orpingto... Voir plus
L'entreprise a répondu
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
224-226 High Street, BR6 0LS, Orpington, Royaume-Uni
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Just bought a new iPhone and ask how easy it is to transfer data to new phone. I got professional advice from Edward which was positive which enabled me to transfer one phone to another. On completion I found that the new phone could not make incoming or outgoing going calls. On the next visit Edward was able to identify the problem and achieve a solution. He has a very good and pleasant attitude to what he was doing. An exception member of Orpington team.

Réponse de Vodafone UK - Orpington
Came in with an issue and Edward resolved it for me in a matter of moments. Excellent service

Réponse de Vodafone UK - Orpington
Excellent service and knowledge from Jayden

Réponse de Vodafone UK - Orpington
Jess was so professional and understanding. Fast and reassuring help.im so grateful

Réponse de Vodafone UK - Orpington
Ed and Jess were very helpful when I came in to upgrade my plan.

Réponse de Vodafone UK - Orpington
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!

Réponse de Vodafone UK - Orpington
The wait did seem long, but Henry was extremely helpful - great customer service that I forgot the wait. Thank you!

Réponse de Vodafone UK - Orpington
Edward helped me get rid of those annoying ads that kept popping up on my phone. They were stressing me out. Thank you

Réponse de Vodafone UK - Orpington
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer service and overall very welcoming experience at the store. We will definitely recommend Ed and the Orpington store to all locals… thanks!

Réponse de Vodafone UK - Orpington
Issue with my phone. Edward helped me sort it in minutes and let me know when I could upgrade my plan

Réponse de Vodafone UK - Orpington
Came in with a question about my pay as you go sim. Left with a great unlimited deal and new Internet.

Réponse de Vodafone UK - Orpington
Edward has been a great help in upgrading my broadband and my phone making sure he found me the best deal.
Thank you

Réponse de Vodafone UK - Orpington
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.

Réponse de Vodafone UK - Orpington
Jayden has proven to be a very patient tolerant and competent person
Thank you
Geoff Tyler

Réponse de Vodafone UK - Orpington
I have a got a good service and Hebert was very good at explaining everything in detail
Top service with very clear in explaining new things
Thank you Henry

Réponse de Vodafone UK - Orpington
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service plan. Overall, a great service by these two employees. Definitely recommend!

Réponse de Vodafone UK - Orpington
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me.
Extremely pleased with him and with the environment. Thank you.

Réponse de Vodafone UK - Orpington
Edward provided outstanding service and excellent advice. I’m really happy to be moving from EE to Vodafone.

Réponse de Vodafone UK - Orpington
Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward.
His knowledge, proficiency and dedication to helping customers is outstanding. I cannot imagine that Vodaphone could have an employee with more expertise or diligence and with such a kind and engaging manner.
Thank you Edward!

Réponse de Vodafone UK - Orpington
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the best deals. Edward is truly a credit to the shop and the company. Customer service of this level makes me feel happy that I’ve chosen Vodafone.

Réponse de Vodafone UK - Orpington
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