I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Voir plus
L'entreprise a répondu
224-226 High Street, BR6 0LS Orpington, GB
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I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Voir plus
L'entreprise a répondu
Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confi... Voir plus
L'entreprise a répondu
Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward. His knowledge, proficiency and dedication to helping customers is outstanding. I... Voir plus
L'entreprise a répondu
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I wo... Voir plus
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Écrit par l'entreprise
224-226 High Street, BR6 0LS, Orpington, Royaume-Uni
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Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward.
His knowledge, proficiency and dedication to helping customers is outstanding. I cannot imagine that Vodaphone could have an employee with more expertise or diligence and with such a kind and engaging manner.
Thank you Edward!

Réponse de Vodafone UK - Orpington
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the best deals. Edward is truly a credit to the shop and the company. Customer service of this level makes me feel happy that I’ve chosen Vodafone.

Réponse de Vodafone UK - Orpington
Edward is very helpful. Got me out of a scrape. Can't say thank you enough, I am over the moon. His technical knowledge was astrounding

Réponse de Vodafone UK - Orpington
Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confidence.

Réponse de Vodafone UK - Orpington
Came into the Orpington store and saw Edward. He was very kind and went through the best plan for me.

Réponse de Vodafone UK - Orpington
Edward was great! Helped me out regarding an issue with an old number showing up on my iPhone. Moments later it was gone and the issue was resolved! Thank you so much

Réponse de Vodafone UK - Orpington
I recently visited Vodafone to upgrade my phone contract and had an excellent experience thanks to Jayden and Edward. From start to finish, both were friendly, professional, and incredibly helpful in making the whole process smooth and stress-free. Jayden took the time to explain all my upgrade options clearly and helped me find the best deal for my needs.
When I later returned to hand in my Samsung trade-in device, Edward went above and beyond by carefully reviewing my deal and pointing out additional promotional offers available through Samsung that I hadn’t been aware of. His attention to detail and genuine willingness to help really stood out and saved me even more money.
Both Jayden and Edward delivered amazing customer service and are a real credit to Vodafone. Highly recommend — a truly 5-star experience!

Réponse de Vodafone UK - Orpington
Jess was extremely helpful and patient with us. Great service definitely recommend

Réponse de Vodafone UK - Orpington

Réponse de Vodafone UK - Orpington
Edward was excellent. Very helpful and explained everything that needed to be done. As I was unable to do it myself being a senior citizen. Thank you very much

Réponse de Vodafone UK - Orpington
Visited Vodafone today and was looked after by Ethan Hunt (great name). Very polite young man, patient and helpful, and explained things in a way I could understand. Made everything straightforward for me. Much appreciated.

Réponse de Vodafone UK - Orpington
Had a great experience recently with Edward, helping me to upgrade my phone with ease and saving money! He was friendly and helpful, explaining all of my options but understanding what I was looking for in a new contract and not just pushing extra items on me. Would definitely recommend visiting store when it comes to upgrading or wanting a new contract as it was so much simpler than online or over the phone! Thanks Edward!

Réponse de Vodafone UK - Orpington
Henry was so welcoming very professional and helpful great service .
Thank you Lilly and Jack !!!

Réponse de Vodafone UK - Orpington
Jayden was extremely helpful in helping me lower my bill.

Réponse de Vodafone UK - Orpington
Jayden was very helpful such a lobely young man.

Réponse de Vodafone UK - Orpington
Came in to buy a phone charger. Edward sat us down and upgraded my sim card, got me a good deal. Thanks!

Réponse de Vodafone UK - Orpington
Edward was attentive, helpful and pro-active in finding the solution to a rather complex issue. He clearly understands the true term of 'customer service' and took time to explain my options, help me find ways of reducing my monthly charges and all with a smile. I can't recommend him and Orpington Vodafone highly enough.

Réponse de Vodafone UK - Orpington
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I would remember later. As an older person I really appreciated Jess’s calm friendly manner, she was a total professional and I left with a broadband deal at less than half the cost of my previous provider

Réponse de Vodafone UK - Orpington
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