I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... Voir plus
L'entreprise a répondu
Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... Voir plus
L'entreprise a répondu
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
L'entreprise a répondu
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Voir plus
L'entreprise a répondu
Came to prestatyn Vodafone today as due upgrades and Vicky the lady helping us was fab got us the best prices ,explained everything and was really friendly and helpful
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Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni
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I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been anymore helpful, as someone who finds technical information a struggle, he asked a few questions as to what I use my internet for and mobile and came up with the perfect package. I must admit I did have to ask if it was correct as I did think it was too good to be true! ,it all was. I was also relived not to have to contact Virgin media for the switch as this was also taken care off . The Prestatyn branch were friendly, I actually enjoyed sorting out this chore. Thank you Nathan . Value for money and customer service outstanding 👏

Réponse de Vodafone UK - Prestatyn

Réponse de Vodafone UK - Prestatyn
Lovely experience in the shop in Prestatyn from Nathan with lots of information and guidance on the best plan for me

Réponse de Vodafone UK - Prestatyn

Réponse de Vodafone UK - Prestatyn
Ordered new WiFi from Nathan good experience

Réponse de Vodafone UK - Prestatyn
Super helpful, great service! From Nathan
Will definitely come back...

Réponse de Vodafone UK - Prestatyn
Came to prestatyn Vodafone today as due upgrades and Vicky the lady helping us was fab got us the best prices ,explained everything and was really friendly and helpful

Réponse de Vodafone UK - Prestatyn
Amazing he upgraded my phone and sorted my plan to go abroad. Really nice guy.

Réponse de Vodafone UK - Prestatyn
Dan was experienced and helped me upgrade my whole family.

Réponse de Vodafone UK - Prestatyn
Dan was great and saved me money. Will come back for the next upgrades.

Réponse de Vodafone UK - Prestatyn
The experience has been very good thanks

Réponse de Vodafone UK - Prestatyn
Excellent service given to me by Nathan

Réponse de Vodafone UK - Prestatyn
Thanks for everything Aaron for all the work you have done for us😉👍

Réponse de Vodafone UK - Prestatyn
Very happy with the service the staff are a credit to your company at Prestatyn branch Aaron was amazing to help me with my process from start to finish and definitely would recommend to family and friends had a service with a smile

Réponse de Vodafone UK - Prestatyn
Unreal customer service from Nathan, very very helpful

Réponse de Vodafone UK - Prestatyn
Excellent service today from Daniel, and he has saved me money. I am very impressed.

Réponse de Vodafone UK - Prestatyn
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance. Left with a lot more than we expected for a better price.

Réponse de Vodafone UK - Prestatyn
Aaron was Excellent. Went above and beyond. VERY satisfied. I will definitely return to see Aaron in future. Thank you!

Réponse de Vodafone UK - Prestatyn
Nathan in prestatyn
Assistant was extremely helpful and patient showing us the process and making sure we fully understood how to use our new phone, we did not purchase anything on this occasion but will definitely do so in the future 10/10 :)

Réponse de Vodafone UK - Prestatyn
Great service by Tilly. Very helpful, listened with care and acted promptly to requests.

Réponse de Vodafone UK - Prestatyn
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