Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
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Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
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In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Voir plus
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I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus
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Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE
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Écrit par l'entreprise
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni
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Nathan from Prestatyn was amazing very helpful.

Réponse de Vodafone UK - Prestatyn
Aaron was brilliant! Very helpful took time out to help us with a mobile broadband issue!

Réponse de Vodafone UK - Prestatyn
Nathan from Vodafone Prestatyn set me up with new broadband and better sim deal, happy.

Réponse de Vodafone UK - Prestatyn
Nathan from vodafone prestatyn gave me a better sim only plan, very happy.

Réponse de Vodafone UK - Prestatyn
Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE

Réponse de Vodafone UK - Prestatyn
Very knowledgeable and helpful. Nathan Prestatyn.

Réponse de Vodafone UK - Prestatyn
Extremely knowledgeable, friendly and helpful. Helped us together the right package and phone to suit our needs

Réponse de Vodafone UK - Prestatyn
Vicky customer adviser in Prestatyn branch went and above and beyond in sorting my problem, would highly recommend Vicky and branch staff in supporting their customers

Réponse de Vodafone UK - Prestatyn
Brilliant service. Dan answered all our questions. Everything was explained and dealt with on the day.

Réponse de Vodafone UK - Prestatyn
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)

Réponse de Vodafone UK - Prestatyn
Truly amazing customer service. Vodafone are truly lucky to have Dan and his Team in Prestatyn and I would thoroughly recommend!

Réponse de Vodafone UK - Prestatyn
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to sort these things by phoning Vodafone. I got nowhere on the phone so returned to the shop another day and met with Will again. And yet again he was superb. So knowledgeable, calm, friendly, personable, swift and got everything sorted. Brilliant guy!

Réponse de Vodafone UK - Prestatyn
Above and beyond what i expected with Dan. Great staff member and ill reccomend to all my friends.

Réponse de Vodafone UK - Prestatyn
5 star service from Dan, nothing was too much trouble. Saved me money.

Réponse de Vodafone UK - Prestatyn
Nathan was extremely knowledgeable and made the whole process relatively painless

Réponse de Vodafone UK - Prestatyn
Received excellent service from Nathan in the Prestatyn store today. Friendly, knowledgable and totally professional. Thank you, Nathan.

Réponse de Vodafone UK - Prestatyn
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been anymore helpful, as someone who finds technical information a struggle, he asked a few questions as to what I use my internet for and mobile and came up with the perfect package. I must admit I did have to ask if it was correct as I did think it was too good to be true! ,it all was. I was also relived not to have to contact Virgin media for the switch as this was also taken care off . The Prestatyn branch were friendly, I actually enjoyed sorting out this chore. Thank you Nathan . Value for money and customer service outstanding 👏

Réponse de Vodafone UK - Prestatyn

Réponse de Vodafone UK - Prestatyn
Lovely experience in the shop in Prestatyn from Nathan with lots of information and guidance on the best plan for me

Réponse de Vodafone UK - Prestatyn
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