Vodafone UK - Prestatyn Avis 

309
TrustScore 5 sur 5

4,9

Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

309 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(309)

42 866 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Clear explanations. Thank you

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Julie,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was great and helped me get a…

Dan was great and helped me get a really good deal. Well come back again.

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan saved me lots of money and wad…

Dan saved me lots of money and wad faboulus. 5 stars. Rrally helpful

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reall y very helpful polite and a…

Reall y very helpful polite and a really good service .

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very easy to complete and the Vodafone…

very easy to complete and the Vodafone assistant was very helpful

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey There,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good visit

Thorough friendly and knowledgable

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service Aaron was extremely…

Excellent service Aaron was extremely helpful and will recommend to family and friends

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey John,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was great

Dan was great, helped me by sorting my phone out and moving my account to contract. Top guy.

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful service

Wonderful service. Helped me change my phone. Thanks dan

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Rhian,

Thanks for the lovely review and fantastic support for dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Aaron

Brilliant service from Aaron, many thanks

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was great and helped me get the…

Dan was great and helped me get the best deal. Would recommend.

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Danguole
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came gere to sort my pbone and dan…

I came gere to sort my pbone and dan the branch manager did everything to support me,i found him professional and ver helpful.i would reckonmend him for futyre suppirt and advise,he is a good manager and very supportive in knowledge and advise.

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Dean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Update on my previous review of…

Update on my previous review of Vodafone broadband. During my call with Vodafone in relation to their unintentional cancellation of my order, I asked for reassurance that the bank mandate had not been activated by Vodafone. I was assured that the mandate had not been activated. I was in the bank yesterday and they confirmed that the mandate was active. I obviously cancelled it!! Seems this company cannot be trusted at all.

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Aisla,

I apologise for the issues you've been experiencing with the home broadband . I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the Broadband teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Met Dan the Store Manager today who was…

Met Dan the Store Manager today who was an absolute delight to talk to. He made the process of renewing my broadband contract an easy job. He gave me the best price available and I was really happy with that. Give him a medal!!!

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful and informative

Aaron was extremely helpful and informative

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was both an expert and a…

Aaron was both an expert and a gentleman.

3 avril 2026
Avis spontané
Logo de Vodafone UK - Prestatyn

Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam is the best staff

Liam is the best staff, we have reconnected again in Prestatyn. Thank you

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to prestatyn branch

Went to prestatyn branch , we were helped by Aaron , he was approachable and helpful throughout

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service from start to end. Tilly was really friendly and so helpful, she dealt with our initial enquiry, reviewed our phone contracts and broadband upgraded them and saved us money!

29 mars 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Zoe,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Dan

Great customer service from Dan. He helped with mobile broadband. Knowledgeable and really helpful. Many thanks.

29 mars 2026
Avis spontané
Logo de Vodafone UK - Prestatyn

Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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