I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus
L'entreprise a répondu
Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus
L'entreprise a répondu
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
L'entreprise a répondu
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... Voir plus
L'entreprise a répondu
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
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Écrit par l'entreprise
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni
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The experience has been very good thanks

Réponse de Vodafone UK - Prestatyn
Excellent service given to me by Nathan

Réponse de Vodafone UK - Prestatyn
Thanks for everything Aaron for all the work you have done for us😉👍

Réponse de Vodafone UK - Prestatyn
Very happy with the service the staff are a credit to your company at Prestatyn branch Aaron was amazing to help me with my process from start to finish and definitely would recommend to family and friends had a service with a smile

Réponse de Vodafone UK - Prestatyn
Unreal customer service from Nathan, very very helpful

Réponse de Vodafone UK - Prestatyn
Excellent service today from Daniel, and he has saved me money. I am very impressed.

Réponse de Vodafone UK - Prestatyn
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance. Left with a lot more than we expected for a better price.

Réponse de Vodafone UK - Prestatyn
Aaron was Excellent. Went above and beyond. VERY satisfied. I will definitely return to see Aaron in future. Thank you!

Réponse de Vodafone UK - Prestatyn
Nathan in prestatyn
Assistant was extremely helpful and patient showing us the process and making sure we fully understood how to use our new phone, we did not purchase anything on this occasion but will definitely do so in the future 10/10 :)

Réponse de Vodafone UK - Prestatyn
Great service by Tilly. Very helpful, listened with care and acted promptly to requests.

Réponse de Vodafone UK - Prestatyn
Fantastic location within the retail park and great customer service from Aaron

Réponse de Vodafone UK - Prestatyn
Well explained very informative helpful all the way thru the process very polite and professional

Réponse de Vodafone UK - Prestatyn
Arron was very friendly and very attentive nothing was to much trouble, over all a great Service

Réponse de Vodafone UK - Prestatyn
Aaron was very knowledgeable about the services he could offer, for the phone and Internet.
Saved me money on both items.
Excellent customer service

Réponse de Vodafone UK - Prestatyn
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aaron & Dan all went above and beyond to help resolve the issues in buying a new phone. Vodafone as company have a lot to answer for however these three were amazing in sorting out the issues. Thanks guys

Réponse de Vodafone UK - Prestatyn
Aaron was very patient and helpful and got me the best deal for what I wanted. Very happy with the service.

Réponse de Vodafone UK - Prestatyn
Dan was excellent. Explained everything thoroughly, saved me money on my monthly account and was extremely professional, with a lovely friendly manner.

Réponse de Vodafone UK - Prestatyn
Extra helpful, friendly and saved me some money as well.
Definitely use this store again .

Réponse de Vodafone UK - Prestatyn
We visited today and were very impressed with the help we received from Dan and Nathan. The both explained everything very patiently and clearly.

Réponse de Vodafone UK - Prestatyn

Réponse de Vodafone UK - Prestatyn
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