An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
L'entreprise a répondu
4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
L'entreprise a répondu
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... Voir plus
L'entreprise a répondu
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... Voir plus
L'entreprise a répondu
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
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Écrit par l'entreprise
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, Royaume-Uni
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Akila from Vodafone St. Albans together with her colleagues, were extraordinaryily helpful. I'm extremely grateful to them for helping me out of a sticky self created problem. Many Thanks!

Réponse de Vodafone UK - St Albans
Brilliant underdog our problems from Akila, Mujahid and Farhan and would certainly recommend anybody else to the St Albans shop.
Rick and Patsy “The older generation”

Réponse de Vodafone UK - St Albans
I was served by a lovely lady called Mutzy - I was on Pay as you go and spending £40 to £50 a month - Mutzy halved the cost I was paying. She was very patient and very helpful - I highly recommend her and the gentleman that works with her Amz I think his name was. Very patient and honest team. Thank you again.

Réponse de Vodafone UK - St Albans
I was in the St.Albans branch, looking to upgrade to a new iPhone and received polite and knowledgeable service from Muj. He found me a refurbished iPhone on a contract that suited me perfectly. He went above and beyond.He is a credit to the store

Réponse de Vodafone UK - St Albans
"I am writing to express my sincere gratitude for the exceptional service provided by Farhan and Amz and mutzy at Vodafone. From start to finish, they were remarkably helpful and brilliant in addressing my needs, demonstrating a level of technical expertise that made the entire process seamless. What stood out most, however, was their impeccable professionalism; they maintained a formal yet genuinely kind and patient demeanor throughout our interaction. It is rare to encounter such a dedicated team that balances efficiency with such a high standard of customer care. They are a true credit to Vodafone, and I couldn't be more impressed with the support I received

Réponse de Vodafone UK - St Albans
Amz and Farhan were fantastic gave me and great deals on sim only - lovely trustworthy store. I recommend!

Réponse de Vodafone UK - St Albans
Farhan handled our phone swap with expertise and professionalism. Highly recommend

Réponse de Vodafone UK - St Albans
Farhan was exceptionally patient and informative

Réponse de Vodafone UK - St Albans
Excellent service. Significant savings on our contract. Very knowledgeable and explained the changes clearly.

Réponse de Vodafone UK - St Albans
Absolutely brilliant service and knowledge

Réponse de Vodafone UK - St Albans
Amz, Mutzy and Farhan were brilliant. I bought my phone from third party and was having battery problems and just wanted a new phone before my holiday. They were fantastic in their offerings of a new phone and set me up ready for my holiday. I can use my new phone for great pictures. Thank you Vodafone St Albans

Réponse de Vodafone UK - St Albans
Graham was amazing and I was very satisfied with his help. 100% will be coming back again to see him.

Réponse de Vodafone UK - St Albans
Farhan is the amazing person he help me to a lot and give me best deal … thank you

Réponse de Vodafone UK - St Albans
Muj was very helpful and sorted out a SIM card very quickly, good price too.

Réponse de Vodafone UK - St Albans
Excellent service from Muj and Amz
Would definitely recommend

Réponse de Vodafone UK - St Albans
Brilliant service and will definitely be back again and again...
Amazing Amz was tremendously helpful.

Réponse de Vodafone UK - St Albans
Abdolutely brilliant customer service. Very knowledgeable and helpful.

Réponse de Vodafone UK - St Albans
Laura eas really helpful helping with buying a new phone

Réponse de Vodafone UK - St Albans

Réponse de Vodafone UK - St Albans
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