An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
L'entreprise a répondu
Établissement
Changer d'établissement4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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Lisez les avis des autres
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... Voir plus
L'entreprise a répondu
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... Voir plus
L'entreprise a répondu
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - St Albans
Écrit par l'entreprise
Coordonnées de contact
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, Royaume-Uni
5,0
Excellent
428 avis
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Les gens ont aussi consulté
Friendly and helpful stuff
Great customer service,Nafisa and Mutzy were really helpful and friendly.
24 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Mehdi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nafisa and Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nafisa and Mutzy were really helpful
Nafisa and Mutzy were really helpful. I losu sim in Thailand and the girls issued me a new one and saved me a lot on my bills. I will definitely recommend them. Thank you
24 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hi Ned,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nafisa and Mutzy—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Customer service was absolutely…
Customer service was absolutely brilliant. Muj was excellent. As were his colleagues and the manager. I was expecting it to be a nightmare and it was exactly the opposite!
20 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amz, Mutzy, Farhan and Akila
Amz, Mutzy, Farhan and Akila were really helpful. They had dealt with my query efficiently. I got my new phone and happy with it. I highly recommend their services
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Bev,
Thanks for the lovely review and fantastic support for Amz, Mutzy, Farhan and Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - St Albans
Hey Jem,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help
Great help - sorted out an issue I have had with my phone - personable and polite. Highly recommended, thank you.
14 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a great experience with Vodafone
I had a great experience with Vodafone. Nafisa, Mutzy and what I think was the general manager were incredibly helpful and took the time to understand what I needed. They helped me find a really good deal for my data and explained everything clearly, without any pressure. Their customer service was friendly, professional, and efficient. I really appreciate their support and would definitely recommend the Vodafone in St Albans.
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was anxious with my phone not working…
Was anxious with my phone not working Vodafone sorted it instantly
Thank you
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Nicholas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service by Nafisa and Mutzy
Excellent service by Nafisa and Mutzy. They helped me get a brand new phone. I am currently with giffgaff and I normally have my kids to help me. Mutzy and Nafisa made me feel welcome and helped me a lot. I highly recommend their services. Thank you
9 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Regina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Attended Vodafone
Attended Vodafone. St Albans. Service was quick. The sim card was not working. Amz sorted the issue out with minimal of fuss. I will return again when upgrading my phone. Very happy
9 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today my SIM card card wasn’t working…
Today my SIM card card wasn’t working and a nice man fixed it for me
9 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Beany,
Thank you for the wonderful review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful & informative
Super helpful & informative! Nafisa & Farhan were extremely patient, explained everything very well and helped me get the best deal possible!!! Big up & thank youuuuuu
9 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Demi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Service from Amz and Muj
Great Service from Amz and Muj - Excellent deal for Unlimited Data sim. Very professional. Thank you guys.
8 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Abz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I wish I could have given 10 stars!
I wish I could have given 10 stars!
First class service from Amz and Muj when I was looking for mobile broadband. They went through every detail with me so I fully understood the products and benefits. Not only did I get a great deal the coverage is second to none with super fast speeds. I was so impressed I changed my mobile contract to Vodafone from EE as well. Friendly, warm and inviting customer care I won’t hesitate to recommend them to all my friends and family.
**********
6 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Shane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service
Brilliant customer service made me feel very comfortable when purchasing my phone big shout out Laura nafisa
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Alexander,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful
Wonderful, professional staff. Always go out of their way to help and give advice. Highly recommend them.
20 décembre 2025
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Nikki,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, informative and really pleased with store - Thank you to Amz and Mujahid. Recommend highly - zip really appreciate your time and patience.
19 décembre 2025
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Evelyn,
Thanks for the lovely review and fantastic support for Amz and Mujahid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic staff Muj
Fantastic staff Muj, Amz , Mutzy were very helpful, professional and approachable. Would recommend St Albans Vidafone store for consistent good service and value for money. Always 5 stars.
13 décembre 2025
Avis spontané
Réponse de Vodafone UK - St Albans
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service from Amz
Great Service from Amz. The gentleman was extremely helpful and spent a lot of time in helping me as I have lost my home.
He helped me retrieve my data which was on my lost phone. Thank you and highly recommend.
9 décembre 2025
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clear guidance from sales staff
Clear guidance from sales staff. Training taking place for new employee, good guidance given.
My purchase objective met.
5 décembre 2025
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Colin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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