I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Voir plus
L'entreprise a répondu
408 The Strand,Covent Garden, WC2R 0NE London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Voir plus
L'entreprise a répondu
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Voir plus
L'entreprise a répondu
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Voir plus
L'entreprise a répondu
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
L'entreprise a répondu
Écrit par l'entreprise
408 The Strand,Covent Garden, WC2R 0NE, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The lady that served me was great very professional. Thank you Lexy keep up the good customer service.

Réponse de Vodafone UK - The Strand
Kai and Lexi were very helpful and focussed on customer satisfaction

Réponse de Vodafone UK - The Strand
I came in looking to join Vodafone switching from my current provider. I couldn't have left the store any happier as I was presented with brilliant customer service from advisor JILANI his knowledge is beyond expectations, he is very convincing and I had my PAC to hand over immediately with confidence

Réponse de Vodafone UK - The Strand

Réponse de Vodafone UK - The Strand

Réponse de Vodafone UK - The Strand
Jilani was great! Knowledgeable and personable.

Réponse de Vodafone UK - The Strand
I came into Vodafone after my phone was stolen. I was lucky to meet Jilani, he calmed me down reassured me and then went through with some excellent offers with me, I couldn’t be more satisfied, i usually dwell on coming into these stores but Jilani had changed my views on this every Vodafone store needs a Jilani his a god send

Réponse de Vodafone UK - The Strand
G. JILANI.
I was recently fortunate to stumble upon great customer service by an agent in Vodafone Strand namely - Gulam Jilani. Which I might is very hard to come by deep in London. He was very helpful, insightful. He made my experience with a mobile network very nice which is unheard of. I really appreciate the fact he went out of his way to make sure I leave the place pleased ans happy. I recieved a great plan and package and was very elaborate in explaining how it works. All in all, he was great and the network. I am very thankful to Jilani for giving me the best he could and will pass this experience to my friends and family. Thank you very much Jilani and the Vodafone team. Hope to see you soon with more great offers. Have a pleasant year.
(Only thing I might add would be, if Vodafone gave me a better phone number, I am sure they can do this)
Daahdi Parvez.

Réponse de Vodafone UK - The Strand
I was being seen by Gulam very quick to act and has excellent customer service. I’m new in town and had asked Gulam to show me Moxi hotel he went out of his way to guide me and did not hesitate to help. Great service.

Réponse de Vodafone UK - The Strand
Absolutely great service and great people thanks Lexi

Réponse de Vodafone UK - The Strand
Jilani and Lexi were simply awesome. Expert kind insightful and supportive to a tricky situation. Could not have asked for two nicer people to sort us out with a superb result for all!

Réponse de Vodafone UK - The Strand

Réponse de Vodafone UK - The Strand
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.