I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement408 The Strand,Covent Garden, WC2R 0NE London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Voir plus
L'entreprise a répondu
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Voir plus
L'entreprise a répondu
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - The Strand
Écrit par l'entreprise
Coordonnées de contact
408 The Strand,Covent Garden, WC2R 0NE, London, Royaume-Uni
4,9
Excellent
196 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Amazing service
Amazing service. Lexy sorted everything I needed so quickly and efficiently
20 septembre 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Tara,
It's great to hear about your recent experience, and how Lexy has provided a great experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lexi
Lexi, Store Manager, at the Strand could not have been more helpful. I am truly pleased with the service she provided.
5 septembre 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lexy and Kai was great !
Lexy and Kai was great ! Very good service. Thank you for the upgrade
4 septembre 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Becky,
Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Lexy and Kai have been able to help you.
If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hi Chris,
Thanks for a lovely review for Lexi.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A very happy customer
Extremely happy with the customer service at the Vodafone shop on Strand. I have come here multiple times over the last 6 months and have been extremely impressed by Kai - his knowledge and his very helpful attitude
11 août 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Pareejat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kai at the Strand branch was super…
Kai at the Strand branch was super knowledgeable and friendly - really took his time to help me with a suitable deal!
9 août 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi. Thank you for your review for Kai. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
worst diservice ever,systems and staff…
worst diservice ever,systems and staff not fit for purpose,15 staff interactions later matter not resolved,lied to and promises unfulfilled,monies STOLEN by vodafone still not explained.
3 août 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Michael,
It's disappointing to hear of your recent experience, so we can investigate what's happened and fix any mistakes that may have been made, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hi Idriz. Thank you for your review for Malek. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hi Jiayu,
It's lovely to hear you've had a great experience in store. Thanks for your support.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Thank you Lexy very professional…
Thank you Lexy very professional service :)
5 juillet 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Christopher,
This is a great review for Lexy. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lexy was really helpful and great to…
Lexy was really helpful and great to speak to.
4 juillet 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Joane,
Thanks for the lovely review and fantastic support for Lexy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexy really supported me and cared…
Lexy really supported me and cared about my problem. She helped me sort a new sim after having a phone stolen and was so friendly and approachable.
4 juillet 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey James,
Thanks for the lovely review and fantastic support for Lexy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very supportive!
3 juillet 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Geoff,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hey Kai,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexi and Umar were super friendly and…
Lexi and Umar were super friendly and helpful finding the best deals.
6 juin 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Ciara,
Thanks for the lovely review and fantastic support for both Lexi and Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hey Alexander,
Thanks for the lovely review and fantastic support for Lexy. We love getting such great reviews like this.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexi was great thank you !
5 juin 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Oleg,
Thanks for the feedback and support, it's always great to receive such lovely reviews we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hey Payton,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Happy to help and expeditious
The young woman who helped me appeared happy to assist and quickly accomplished what I was unable to do myself using the VOXI app. I was grateful for her help
I might add that I would appreciate it if Vodaphone would adapt VOXI to accommodate non-UK addresses when making purchases. The postal code field needs to be more flexible.
15 mai 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Leigh. Thank you for your review and suggestion. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hi Terry. Thank you for your review for Lexi. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
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