I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement408 The Strand,Covent Garden, WC2R 0NE London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Voir plus
L'entreprise a répondu
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Voir plus
L'entreprise a répondu
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - The Strand
Écrit par l'entreprise
Coordonnées de contact
408 The Strand,Covent Garden, WC2R 0NE, London, Royaume-Uni
4,9
Excellent
196 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Thank you Ekram!
Ekram and all the team were super helpful and patient. Would always come here over the branch on Long Acre where the staff were not helpful
15 mai 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Lola. Thank you for your review for Ekram. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Lexy was fabulous.
15 mai 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Romain. Thank you for your review for Lexy. It's always lovely to read such fab feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Lexi was fantastic!
Lexi was fantastic!! New to London from Australia. No hard sell, super friendly! Lexi was generous with her time, and so helpful, for us newbies from another country!!
Would recommend her any day of the week!!
15 mai 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Francis,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lady called lexi
Amazing service from a lady called lexi thank you !! Very helpful and friendly.
12 mai 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Scott,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hey Philip,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by Lexy
I was served by Lexy, the manager of the branch, an extraordinary person, I had a 10+ rating. Thank you
2 mai 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Iaroslav,
This is amazing feedback to read for Lexy. Thanks for your high rating.
If you ever need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
SIM swap issue solved, great customer service!
I came in with a SIM swap issue last week (the SIM that I was sent wasn’t ordered on my account apparently, although I requested it), really great customer service from Jilani who was super friendly and sorted out my problem straight away! No SIM problems since!
21 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Victor, thanks for your feedback for Jilani. I'm glad to hear they were able to get your SIM swapped to the correct number.
Thanks,
The Vodafone Social Media Team
Vodafone in Strand
we were at Vodafone in Strand and we met a very nice young man Kai.
He its extremely professional and competent and very polite. Thank you Kai for being amazing.
25 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hi Maddie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hi Samuel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing Seevice from Alexandra the Manager!
I was dealt with by the Store manager Alexandra and she was brilliant. She listened to what my requirements were and she tailor made everything based on my needs and usage. She went beyond her call of duty to make sure I was happy and understood all the terms. I can't fault her in any way shape or form. Brilliant customer service and genuine.
Rarely seen these days if im being honest.
Thank you Vodafone and thank you Alexandra once again.🙂
24 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi there,
Thanks for that fantastic feedback for Alexandra, it really is appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Fantastic Service !!
Amazing Service from Jilani, fully explained my new plan what I was eligible for complete difference service to what I got on the phone, I would recommend everyone going in brunch and visiting Jilani as he gave me amazing service.
19 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Sara,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Alexy review for vodafone
A very professional lady served me called Alexy she had amazing service. She found me a great deal. Thank you.
19 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Amina,
This is great feedback for Alexy. I'm glad to hear you were helped to find the best deal.
We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
It eda evet good he helped me a lot and…
It eda evet good he helped me a lot and it was a good experience
18 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Deniz,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Lexy is such a nice person
Lexy is such a nice person, she is really helpful!
18 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Zora,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Jilani was very helpful
Jilani was very helpful, resolved my issue and moved me onto a better value plan whilst being cheerful and chatty
17 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Ta,
Thanks for the support and fabulous feedback for Jilani! If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
I had just the most exceptional service…
I had just the most exceptional service from Kai and his colleague. My phone had just randomly stopped working and as someone who lives alone and needs their phone for work, i was a little stressed about having no device. They sorted me out with a new phone in no time and showed me how to switch all my apps over within an hour! Just exceptional. So grateful for this amazing service. They were super friendly and beyond helpful.
6 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Sarah,
It's so great to hear that Kai and the team were able to get everything all resolved for you! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sonia was very helpful with my upgrade
15 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hey Giordano,
Thanks for the review and the feedback for Jilani; this is really great to hear!
Thanks again,
Vodafone Social Media Team
Great service!
Great service!
Umar was very helpful an set me up on a plan that exactly matched all my expectations!
12 avril 2023
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Serghei,
It's always nice to read positive feedback. If you spoke to Umar in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
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