I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement48 Hope Street, LL11 1BB Wrexham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Voir plus
L'entreprise a répondu
Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Voir plus
L'entreprise a répondu
Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Wrexham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
48 Hope Street, LL11 1BB, Wrexham, Royaume-Uni
4,9
Excellent
228 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Fantastic customer service from Shauna
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Sarah,
Thanks for the lovely review and fantastic support for Shauna. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wrexham
Hey Parminder,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from a lovely lady…
Brilliant service from a lovely lady called Mellisa
31 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Iola,
Thanks for the lovely review and fantastic support for Mellisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant services with jack
Brilliant services with jack, he is a great addition to your store!
29 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff Jack was great…
Really helpful staff Jack was great with setting me up with my new home broadband and giving me all the relevant information to give to my wife.
30 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Neil,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very quick no hassle sim swap for me
Very quick no hassle sim swap for me, thanks.
29 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Brenan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Great experience. Helpfull friendly staff . Answered all my questions
10 out of 10
29 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wrexham
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff friendly and helpful
Great staff friendly and helpful with no pressure all questions answered
24 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Martin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Helpful staff in Wrexham store
Helpful staff in Wrexham store, re our problems with leaving talk talk for Vodafone would of been lost with out there help
17 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was great
Jack was create when he served me for my husbands new phone. He also helped with my kids made the feel part of the conversation allowing my kids to open my husbands (their dads) new phone as they were excited for it
9 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Lydia,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack gave 5 star Service
The Advisor I believe their name was Jack was super helpful, made me feel welcome when I came in the store. He talked me through all the options of how to get the best deal for me. Not only did he do this but he also took the time to talk me through how to set up my new handset when I get it as it was to be delivered into store. Jack is a credit the the Wrexham Vodafone branch.
16 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Dom,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding.
Once again, an outstanding service from Vodaphone Wrexham. Worthy of particular note was Chris. Again providing an excellent service he listened to my questions and provided answers in a clear concise manner which even I could understand. He identify my options and assured me he would be able to assist me with my future purchases. very well done Vodaphone and Chris.
13 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Super professional service
Super professional service with Jack, nice atmosphere, super offers.
2 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi. We're happy to hear that you found our service professional and enjoyed the atmosphere and offers. We appreciate you sharing your great experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fab Service
Served by Shauna, I had a few questions which Shauna answered them all and managed to upgrade my SIM for my phone and save me £7 a month. Very patient and very well informed. Fantastic customer service. I’ll be back in December to sort out my sons phone for Xmas.
6 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great Service!
Came in for a Sim Only upgrade today and left with the deal I wanted :) Spoke to Jack and the team, thank you for all your help!
5 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chris gave great advice today
Chris gave great advice today, I will be back to upgrade soon :)
1 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi. We're happy to hear that you found the advice helpful! We appreciate your feedback and look forward to assisting you with your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was great
29 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was a good advisor
Jack was a good advisor, went through all details of the contract and broke down yearly increase.
29 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi. We're happy to hear that the advisor thoroughly explained the contract details and yearly increase. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staffs
The staff called Shauna was very helpful. We asked questions and our expectations and she responded our expectations. We are very pleased to move forward our new operator. Thanks for the lovely staffs.
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.