I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement48 Hope Street, LL11 1BB Wrexham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Voir plus
L'entreprise a répondu
Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Voir plus
L'entreprise a répondu
Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Wrexham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
48 Hope Street, LL11 1BB, Wrexham, Royaume-Uni
4,9
Excellent
228 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent service and support with a…
Excellent service and support with a smile.
18 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Christopher was excellent
Christopher was excellent, explained everything about Vodafone Broadband brilliantly.
4 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Cathy,
Thanks for the lovely review and fantastic support for Christopher.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very very helpful.
Very very helpful.. patient..understanding and most of all listened to what I wanted
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Charlie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff from Vodafone store will be so helpful and supportive …I was served by miss Melissa and she gave her best for n answering all our queries and doing our work
The staff from Vodafone store will listen to customer concern carefully and try to provide their service in all possible ways and explains their plans including data and device overall bills.
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
We're glad you enjoyed your experience. It's great to hear that our staff listened to your concerns and thoroughly explained our plans. Thank you for your positive feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Wrexham
Hey Farrah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was attended to promptly In the store…
I was attended to promptly In the store and the representative was really friendly and knew her stuff.
Thanks Melissa
24 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Yvonne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wrexham shop assistant Melissa was…
Wrexham shop assistant Melissa was great sorted me out with a new Galaxy A56 phone.
22 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Thomas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She was really nice and clam with a sweet smile ...her service was Awesome
She was really nice , cal
m and quite with a sweet smile ,her name was shavna
18 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jack was helpful got me the best deal…
Jack was helpful got me the best deal for my new phone
17 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Wrexham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jack was very helpful and when I…
Jack was very helpful and when I thought I wouldn’t be able to get a new phone. He sorted all my problems. He had a great can do attitude
20 août 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Siwan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very patient
Very patient , very professional, very knowledgeable. Explained and answered all my questions. Thank you
12 août 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Temitola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mobile data box issue
I went in with my Vodfone mobile wifi box device not working even with a mobile data SIM inserted. As soon as I walked in Shauna asked me could she help and I explained the issue and she said take a seat and took if from there. She used her expertise and had the mobile wifi box and SIM working in no time (turned out I’d put the SIM card in wrong…!). Shauna was fantastic, took the time to help me with a smile without making me feel stupid and nothing was too much trouble. Thank you Shauna for making my day, a true credit to the store/company.
9 août 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack is awesome
Jack was friendly, exceptionally helpful and very informative. Gave me nothing but good advice and did his absolute best to make sure I was comfortable with my plan and what options were available.
9 août 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was extremely helpful in finding…
Jack was extremely helpful in finding the phone I knew I would be able to use, got me the best price for what I need. Also helped me with saying that I could possibly have de cafe coffee.
4 août 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Glyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was really helpful and…
Chris was really helpful and professional and explained everything clearly. Went home satisfied with my new line..:)
1 août 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Muteisi,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jodi always gives Excellent service
Jodi always gives Excellent service . I didn't have a lot of time to give my full review. I have been as Vodaphone customer for quite a while. Every time I need help Jodi has been there to help me.
29 juillet 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Lester,
Thanks for the lovely review and fantastic support for Jodi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would give a zero
I would give a zero. Was going to switch broadband and tie into a two year contract but not any more.
Started a chat tonight and attitude was appalling. Definitely had no inference skills and waad not reading what I was sending her. Really awful service and I will now never be a Vodaphone customer and will deter anyone I know from ever joining them also.
Wasted an hour of my life but I could have wasted a lot of money with that attitude and poor customer service.
28 juillet 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Lowri,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
Chris was really helpful, knowledgeable and friendly. I would highly recommend Vodafone Wrexham.
23 juillet 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.