Sales person was pushy unhelpful and extremely rude. Disgraceful I would like someone to contact me
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9, Frascati Shopping Centre, A94 F9C1 Co. Dublin, IE
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Lisez les avis des autres
The expert friendly service from your wonderful staff member Manav Gera. Please consider him for promotion as he is a great employee to have.
L'entreprise a répondu
A big shout out to Alberto in Frascati, Blackrock. He went way over and above to resolve an issue for me, which reinstated my faith in Vodafone. A credit to that store and company. Thanks again.
L'entreprise a répondu
Staff were willing to listening to our needs and they provided very valuable solutions .Also they were kind and clear with their explanations and we felt reassured .
L'entreprise a répondu
À propos de l'entreprise
- Entreprise de télécommunications
- Fournisseur d'accès Internet
- Opérateur de réseau mobile
- Service internet et téléphone
Écrit par l'entreprise
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Coordonnées de contact
Unit 9, Frascati Shopping Centre, A94 F9C1, Co. Dublin, Irlande
- 012834111
4,7
Excellent
37 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Priyanshi the sales assistant here in…
Priyanshi the sales assistant here in blackrock was great & very professional.
2 mai 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I had an outstanding experience with…
I had an outstanding experience with Ciaran at Vodafone in Blackrock Frascati. From the outset, he demonstrated exceptional professionalism, expertise, and genuine care. He guided me seamlessly through selecting an iPhone 17, ensuring I made the right choice for my needs.
What truly set this experience apart was Ciaran’s dedication when an issue arose with DPD delivering the phone to the wrong address. He took full ownership of the situation and resolved it efficiently, keeping me informed every step of the way.
It’s rare to encounter this level of customer service—Ciaran went above and beyond, and it made a lasting impression. A truly exceptional experience.
1 mai 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Aoife,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Aoife gave me great service in…
Aoife gave me great service in Blackrock Vodafone shop. Much appreciated
26 avril 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Kathryn,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Wali The nicest and most helpful man…
Wali The nicest and most helpful man without whom I would have left Vodafone and gone to live in a cabin on the woods
16 avril 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Veronique,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Upgraded my phone
Upgraded my phone. All very straightforward. Thank you Alberto Zaragosi - very helpful.
16 avril 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
iPhone 17 Pro with Alberto
I bought an iPhone 17 Pro with Alberto Zaragosi, he was very helpful and polite, he showed me the different plans and what suits me better according to my needs.
I highly recommend Alberto 10/10
1 octobre 2025
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Ricardo,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi
Alberto Zaragosi
Brilliant
Answered all questions
So happy
27 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Maureen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Fantastic service from Alberto Zaragosi
Fantastic service from Alberto Zaragosi
16 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Gill,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent customer service
Priya helped us today, provided excellent and speedy service above and beyond. We were really impressed with her customer service and grateful for her assistance today.
14 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Karen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Réponse de Vodafone Ireland - Blackrock
Hi Rosie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi he was most helpful…
Alberto Zaragosi he was most helpful and good humoured
11 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Cathleen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent service
Excellent service, friendly and explained everything in the best way, leaving no doubts... a great professional, I can only thank Marana from the Mahon Point Cork unit for her service.
6 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Deleon,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Sales person was pushy unhelpful and…
Sales person was pushy unhelpful and extremely rude.
Disgraceful
I would like someone to contact me
7 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Alan,
Thank you for sharing your feedback. We’re really sorry to hear that your in-store experience didn’t meet expectations.
Improving our in store experience is a key priority for us, and your comments will be shared with the team to help us make further improvements.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Alberto Zaragosi was very helpful
Alberto Zaragosi was very helpful! Very friendly and quick, a good experience
6 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Aine,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I wish to say that the service I…
I wish to say that the service I received from Maniv in Blackrock Vodafone was second to none - courteous, and extremely helpful. Pauline
2 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Pauline,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Gary the Manager totally listened to…
Gary the Manager totally listened to issues and has a great approach to solving problems.In particular I was trying to look after my elderly mother and he went out of his way to help
27 février 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi was extremely helpful…
Alberto Zaragosi was extremely helpful and fixed my problem immediately.
26 février 2026
Avis spontané
Réponse de Vodafone Ireland - Blackrock
Hi Brendan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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