Tripadvisor: You should have a (-) sta when you need to let a non favourable review. This shop don't deserve even a One-star. Last time I went to pay my bill, I was left 15min waiting. I counted by... Voir plus
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Lisez les avis des autres
Big thanks to Morogh and Brendan in the Grafton Street store. Sorted my dying Samsung and got everything transferred seamlessly to a new phone in jig time - whatsapp, email, banking, pbotos and all Ap... Voir plus
L'entreprise a répondu
I visited the Grafton Street store yesterday and had an absolutely excellent experience. Brendan gave me fantastic advice on accessories and even offered to fit the screen protector and cover on my iP... Voir plus
L'entreprise a répondu
I've had an issue for about four months where I couldn't send a text (only receive them). The message said "Network is not ready. Try again." I did the usual things including turning the phone off a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise de télécommunications
- Fournisseur d'accès Internet
- Opérateur de réseau mobile
- Service internet et téléphone
Écrit par l'entreprise
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Coordonnées de contact
48 Grafton Street, Dublin 2, D02 YN66, Dublin 2, Irlande
- 016730120
4,3
Excellent
31 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Vodafone Ireland - Grafton Street
Hi Greg,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Gary was great help from start to…
Gary was great help from start to finnish. And service was very quick
26 mai 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amazing help from Yash
Amazing help from Yash, he really went above the normal customer service treatment to help me ! Thanks so much team and Yash
25 mai 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hi Carl,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Adis provided me with exceptional…
Adis provided me with exceptional service when looking to buy my new phone. He gives above and beyond and really helped me. He is an exceptional worker
15 avril 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hi Megan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Gary and Moragh ..great team
Gary , Moragh and the team fixed my phone within 2 houes and made me feel welcome in Grafton Street.
Fantastic service and positive attitude.
Cathal McGlinchey
19 mai 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hi Cathal,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Brendan in Grafton street is a star
8 mai 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hi John,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Réponse de Vodafone Ireland - Grafton Street
Hi Joe,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Bren in Vodafone Grafton street
Bren in Vodafone Grafton street was very helpful, I was in and out in 10 mins with my query sorted
12 avril 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hi Ursula,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Hidden charges
Vodafone do not honour contract prices.Do not care about customers
11 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hi Padraig,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
I can’t get through to customer…
I can’t get through to customer service.
1907 is just not responding and when I do get through to someone they cannot answer my questions.
Essentially, I need to talk to somebody.
I’ve tried Vodafone shops in Dublin in Henry Street and in Grafton Street and nobody can actually answer my questions. My query is really about the Bill which pairs no resemblance to what I was told we would be expected to pay.
9 mars 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hi Tomas,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Excellent and Super Efficient
Excellent and super efficient service from Brendan and the guys in the Grafton Street Store last week.
Ciarán
23 février 2026
Avis spontané
Réponse de Vodafone Ireland - Grafton Street
Hi Ciaran,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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