Cris gave me the best customer service I’ve had in Ireland! Because of the amazing experience, I brought a friend to be served by him as well. He truly knows how to build great relationships with his... Voir plus
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Workers in the shop don't understand questions, telling like robots only. Can't explain anything. Said, that 2.50€ payment is once in April, but in reality that's every month payment. Terrible service... Voir plus
L'entreprise a répondu
Chris(ty) helped us at the Vodafone store on Henry street today. Super helpful, friendly and efficient. He was quick to understand what we were looking for and sorted us out with a great plan. Highly... Voir plus
L'entreprise a répondu
What a lovely experience and service I got from Cris. He is a lovely person with extraordinary attitude. He helped me with everything I needed. He is a shining star. Vodafoneis the best! 😊
L'entreprise a répondu
À propos de l'entreprise
- Entreprise de télécommunications
- Fournisseur d'accès Internet
- Opérateur de réseau mobile
- Service internet et téléphone
Écrit par l'entreprise
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Coordonnées de contact
22/23 Henry Street, D01 XF59, Dublin 1, Irlande
- 018735020
4,6
Excellent
42 avis
Aucun historique récent de demande d’avis
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excellent service
Cris gave me the best customer service I’ve had in Ireland! Because of the amazing experience, I brought a friend to be served by him as well. He truly knows how to build great relationships with his customers and has definitely earned my trust. I’ll absolutely keep recommending more people to him!
20 juillet 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Rafael,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Cristi is very friendly and always…
Cristi is very friendly and always tries to find the best option for you; I’m very pleased with the service I received
15 juillet 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Jonathan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
What a lovely experience and service I…
What a lovely experience and service I got from Cris. He is a lovely person with extraordinary attitude. He helped me with everything I needed. He is a shining star. Vodafoneis the best! 😊
14 juillet 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Great experience
Chris(ty) helped us at the Vodafone store on Henry street today. Super helpful, friendly and efficient. He was quick to understand what we were looking for and sorted us out with a great plan. Highly recommended. Thanks Chris
14 juillet 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Elsa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Réponse de Vodafone Ireland - Henry Street
Hi Abraham,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Cris was super helpful
Cris was super helpful. Had the first truly great experience in a phone shop in my whole life
11 juillet 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Edjan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Réponse de Vodafone Ireland - Henry Street
Hi Camila,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Sudheer is the best
The best, Sudheer is the best seller ever, thanks for the experience.
3 juillet 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Renan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Réponse de Vodafone Ireland - Henry Street
Hi Divamaria,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Customer service and staff is so kind…
Customer service and staff is so kind and professional
19 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Workers in the shop don't understand…
Workers in the shop don't understand questions, telling like robots only. Can't explain anything. Said, that 2.50€ payment is once in April, but in reality that's every month payment. Terrible service, stupid workers. Antivirus programs not working, spam call and messages are non stop. And for that take payment 1.99€. 🤣🤣🤣🤣
17 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Helena,
Thank you for sharing your feedback. We’re really sorry to hear that your in-store experience didn’t meet expectations.
Improving our in store experience is a key priority for us, and your comments will be shared with the team to help us make further improvements.
Thanks,
The Vodafone team
The staff were extremely welcoming
The staff were extremely welcoming. Especially Ratchel! She was awesome. She gave us excellent advise on broadband plans.
13 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Emma,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent experience!
Matheus helped me today at the Henry Street Vodafone location and he was wonderful! He set me up with a prepaid SIM card very quickly and was patient and kind explaining everything to me! Thank you Matheus!
11 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Came Into Vodafone and had a major…
Came Into Vodafone and had a major problem with my phone , a member of staff Patrick very helpful and very obliged for what he did thank you very much from an OAP.
11 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Sean,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The service was very good and she…
The service was very good and she treats me well .thanks to Vivienne
7 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Penelope
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Vivienne was incredible
Vivienne was incredible, so friendly and professional. But in a very ‘real’ way.
Perfect service.
7 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Andy
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
customer service needs improvement
The staff member upstairs was very nice and helpful and directed me to go downstairs for further assistance. However, when I got there, the employee at the downstairs counter completely ignored me. While I was standing there waiting, two other customers arrived after me. Another staff member came down and walked passed me to assist them. I was left standing at the counter completely ignored, without any direction or indication or any basic acknowledgment of my presence while a staff member was in front of me this whole time. No greeting, no direction, no offer of help. I got upstairs and again met a staff member who I've talked to first - he was indeed very attentive and nice and asked if everything was okay. That's a good customer service. But the experience downstairs was quite disappointing!
4 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Misha
Thank you for sharing your feedback. We’re really sorry to hear that your in-store experience didn’t meet expectations.
Improving our in store experience is a key priority for us, and your comments will be shared with the team to help us make further improvements.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Very good@@
6 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Marius
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Când vin mereu Cristi mă ajuta îmi…
Când vin mereu Cristi mă ajuta îmi vorbește calm și cu respect. Și Mereu atent la detalii și cauta soluții pentru a ne fi bine pentru noi și firma
6 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Jorj
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
CRISTI E MEREU ACOLO CAND AM NEVOIE DE…
CRISTI E MEREU ACOLO CAND AM NEVOIE DE EL
6 juin 2026
Avis spontané
Réponse de Vodafone Ireland - Henry Street
Hi Alin
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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