Warranties 2000 Avis 

Gave them a call today as lost all my emails with my policy on spoke to a nice lady called Beth she made me feel so at ease and sorted it out in no time atall thanks for the help

Explained everything in warranty and services, I asked and they answered

traight forward great customer service

Notified me in good time of renewal date and made it clear what the warranty level was.

"Purchased a 3-year extended warranty through Big Motoring World, underwritten by Warranties 2000. When I needed to raise a claim for a steering column fault, I was unable to reach anyone. Over 48 hours I waited on hold for 30–45 minutes on multiple calls with no answer, and received zero response to emails. A warranty is only as good as the service behind it — and this has failed at the first test. Would strongly caution anyone buying from Big Motoring World to ask specifically who underwrites their warranty and check Warranties 2000 reviews before signing."

Better avoid services from Warranties 2000.

Professional, easy to communicate and fast responsive. Thanks

Very helpfull telephone call from Judy

Great to deal with as always.
Many thanks

The person who served me was very patient,kind and a good listener. Keep it up.

Avoid Warranties 2000 – A Warranty That Doesn't Deliver When You Need It

I would strongly advise anyone considering Warranties 2000 to think twice before purchasing a policy. My experience has been extremely frustrating and has left me with little confidence in either their customer service or their claims process.
Contacting the company is incredibly difficult. Calls often go unanswered for hours you can spend an excessive amount of time on hold waiting to speak to someone.
Customer service appears to be poor and communication throughout the claims process has been disappointing.
The main issue relates to the air conditioning system on my Jaguar I-PACE. In fact, I have experienced problems with the air conditioning since the day I purchased the vehicle, which suggests that the car may have been sold to me by V12 with a pre-existing fault. I returned to the dealership on two separate occasions to raise the issue, only to be told to have the air conditioning re-gassed. Unfortunately, this did not resolve the problem.
When the fault persisted and eventually became more serious, I submitted a claim through Warranties 2000. The claim was quickly rejected and classified as "wear and tear".
What I find difficult to understand is how they could reach that conclusion without carrying out a physical inspection of the vehicle.
I subsequently spoke to my mechanic, who advised that this is not a wear-and-tear issue but a known fault affecting Jaguar I-PACE vehicles. He explained that it is commonly linked to a manufacturing or design-related defect which can cause significant air conditioning failures and intermittent operation.
If this is a recognised fault, how can it simply be dismissed as wear and tear without a proper investigation?
Since then, I have read numerous reviews from other customers describing very similar experiences: difficulty contacting the company, lengthy waiting times, and claims being rejected under the "wear and tear" exclusion. The number of people reporting the same issues is concerning.
A warranty should provide reassurance and support when something goes wrong. Unfortunately, my experience with Warranties 2000 has been the exact opposite. Between the poor communication, the difficulty in reaching someone and the apparent willingness to reject claims without proper assessment, I feel that I have paid for a service that offers very little value.
Based on my experience, I would strongly recommend staying away from Warranties 2000 and carefully reading the reviews before purchasing a policy.

The customer service advisor Helen was terrific, she talked me through everything and was clear and concise. This appears to be the best warranty out there and well worth a look for a hybrid vehicle.

Very helpful and courteous in assisting with renewal

I wouldn't even give them a star if it would be possible.
I have bought a car from Big Motoring World. I was told the car is fully serviced. This is not true. I took the car into a garage for inspection because I experienced some failures. Of course the report with issues about 3 pages! Tried to contact Mig Motoring but I was told I'm over the 6-month warranty with them but I pay a 4 -year warranty with Warranties 2000 and they will help. Report had been sent over a month ago, 0 response, not even a phone call. So, I get nothing for my money!!!!!

Very helpful

Judy was patient, friendly and explained matters clearly.

I purchased an extended warranty from Big Motoring for my Tesla Model 3 . I submitted a claim on 07/06/2026 through the Big Garage app after my car developed problems. After a week long wait I contacted Big Motoring and they directed me to Warranty 2000 for claim inquiries. However, despite multiple attempts, I have been unable to reach Warranty 2000 as my calls remain unanswered. I am currently uncertain about the next steps to resolve my claim and seek assistance on how to proceed effectively.