WebEyeCare Avis 

I ordered contacts on 9/6. I have contacted the company twice in regards to my order that I have yet to receive. Both times I am told they will ship the next day. This is the worst contact business ever . I have since requested a refund.

It took a longer time for this order than my previous 3. But I still saved $40 over every other site. Order#91160393.

Fast service, delivered on time!

I will start by saying they are refunding my money, but the eye test is seriously looking at one letter the same size everytime and saying right,left top or bottom. Not sure how they can accurately get a rx off of this

30% "processing fee"! I'm guessing the 5 star reviews are fake. Who would pay 30% processing fee.

Seemless transaction! Had my contacts in less than a week. Super happy with them and the reasonable pricing compared to other sites.

Quick shipping, ordering is easy, highly recommend!

Don't waste your time with these clowns. They don't have competitive pricing after you add their fees and the aggravation of wondering where your prescription order is. Plus, you may wind up with ups and their "delivery exception" which means your oder is lost in space.
Webeyecare is a farce that you would be better off avoiding

91124026#
Paid 95$ for 3 boxes and only 1 set in each box? I was under the impression that at minimum is at least 6 pair in a box.

They will show fake pricing information to appear competitve in search results, but they will not honor the pricing when you order.

When I ordered from them I initially was going to buy several boxes, but when checking out they added huge fees that basically double the price of the contacts. I reduced the quanitiy to one box and the fees went away, so I ordered. Several days later they emailed me saying the pricing was not valid and my order was canceled.

They are extremely dishonest and I would avoid them at all costs.

I bought my lenses on web eyecare in late February I received my order in the end of March. I have hard to get prescriptions they didn't have on the other lens sites. It did take same time but I received them by the time they had told me. I was very satisfied with them.

Good customer service and fast shipping. Not to mention very competitive pricing

Update:
In response to WebEyeCare:
Just because everyone is doing it, doesn't mean you have to do it too. You do have lower prices than other retailers, but advertise the real price without the high hidden fees (and then you try to not call them hidden fees when they are). Your customers are not as stupid as you think they are.
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WebEyeCare does have better deals than other contact lens site when you do a comparison.
But they grab you in with a really low Online Promotion rate of $11.95. Then when you check out you're charged a $70 processing fee. The fee varies based on how many boxes you ordered. So if you order 4 boxes at $11.95, they will charge you a $47.80 "Processing Fee" with some fake schpeal about how their competitors hide their fees. Well, they hide it until checkout. However, in my case when I did a cost comparison per box, it came out to $23 per box (instead of the $11.95, I thought I was getting), but was still cheaper than their competitors. So you still get a better deal but they scam you on the promo to lure you in. Their customers know what they are up to, they should give us more credit instead of pissing us off and giving us an icky feeling at check out.

WebEye has an easy to order website. I’ve never had a problem with ordering and I love the rewards points. My contacs arrive within a little more than a week!🤗

Ordered, Processed and then "Bam" now backordered for over a month. Of course, you have to go after them to get a backorder date, the "reason" and their reply includes the ever present "global supply chain" excuse.

On their website...
"With the exception of custom or made to order lenses, any order placed and prescription verified before 1pm eastern time will usually ship the same day. Orders placed after business hours will be processed the following business day."

Other vendors can source and get the contacts I needed in one week.

"Global supply chain shortage" will be their reply to this review, to that I say " get your own platform and IT systems in order." The tech (an industry I work in) does this for every Industry.

This isn't the first time they've done this to us...Avoid!

Fast and reliable service. Great prices

Very fast shipping, best price i found!

This is the first time I am writing a bad review, and I am sorry that it’s your company Webeyecare.
My daughter ordered her contact lenses since Nov. until last week she was so excited when getting an email/text saying the order is on its way, thinking it was perfect time for her Cali’s trip. 3 days before the departure, she found out that they didn’t have the street address on the label so the package will be sent back to sender. I called right way and arranged shipping next-day and willing to pay the difference for the shippment. The associate said he will ask the manager for approval and call me back. I waited, no one call me back. Next morning, I called as soon as I could, asked if they can send the package with “next day” to Cali, I am willing to pay for shipment. The associate took the address, asked for my credit card number, again, said will have the manager call me back. I have waited all day, no one did call me back. Such a bad customer service. I am filing a complaint, and will call to cancel my order tomorrow.

After more than a week they sent me an email saying my contacts were backordered. Then they would not let me cancel the order. Awful customer service. Avoid them. Another 0nline vendor got the contacts to me in a week. Global supply chain shortage is an excuse. And theren is no excuse for not letting me cancel the order if it was backordered.

Do not order from WebEyeCare!! I am so disappointed in this company. I placed an order on January 19, 2023 to get some Acuvue contacts to hold me over until my next eye exam. I paid $10 for expedited shipping because my lens prescription was expiring on February 4, 2023 and I only had one pair left. So I was in a tight spot and thought I could rely on WebEyeCare to promptly ship my contacts. Nothing on the WebEyeCare page for my lenses or in my confirmation email mentioned the contacts were on back order. A few days after my order, I reached out to customer service about the status of my order. On January 24, I was told by 'Jack' that my contacts were "unexpectedly on backorder. The tentative date for this order to ship is 02/01/2023." Just the fact that it took me reaching out to inquire about my delayed order to find out the lenses were backordered for 2 weeks was unacceptable. WebEyeCare choose to waive shipping on my order to make up for the 2-week delay and bad communication. So I followed up on February 1st to ensure my contacts would ship. On February 1, 2023 Webeye care said "our manufacturer has just given us a revised due date of 02/03/2023 for your order availability." So again, February 5th, I again reached out about the status of my order. WebEyeCare just told me that "our manufacturer has just given us a revised due date of 3/14/2023 for your order availability." Now my lens prescription is expired, I am out of contacts and very upset. There are ample contact lens websites out there - avoid this one at all costs.