Welcome Furniture Avis 

592
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery guys were really helpful, polite and respectful. When I asked if they would bring furniture up stairs to the room they kindly obliged. Thank you great experience and if all your delivery dri... Voir plus

Noté 5 sur 5 étoiles

My chest of drawers was delivered within a week of ordering. I was kept informed of the delivery date by email . The driver phoned me the night before to confirm the time bracket for delivery which wa... Voir plus

Noté 5 sur 5 étoiles

They arrived earlier than expected but this suited us well. Both delivery men were efficient friendly and quick. Thanks Alan and Thomas for delivering our ready assembled wardrobe.

Noté 5 sur 5 étoiles

My original order was through very . However my communication was through this company. Welcome furniture. This company was really great and helpful . Customer service was great . I accidentall... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de meubles

Écrit par l'entreprise

Welcome Furniture are a leading UK manufacturer of ready assembled furniture. All items are built in our factories in North Wales. Items are then shipped with our delivery fleet direct the customers address.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

592 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(592)

162 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fabulous 5 stars for delivery

Fabulous 5 stars for the two guys that delivered heavy furniture up winding stairs without fuss. Shoes off and on at the door 6 times, without rancour and greatly appreciated by us.
Nothing was too much trouble. Both very personable and friendly.
Would recommend delivery company in a heartbeat.

16 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Wardrobe and 6 drawer chest…NOT FULLY ASSEMBLED

Delivery of a Fully Assembled wardrobe and 6 drawer chest was meant to take place within 5 - 10 days of order being place 7th Feb '26. It took 24 days, 3rd March '26 with no updates from this company regarding delay. The delivery men did not want to remove it from packaging so that it could be checked as damage free prior to signing the receipt saying just that. After insistence that they remove from packaging the Wardobe was in two parts. That was never in the description. They leant the single part against the double saying that is how it was meant to be. Patently untrue and dangerous. They were in a rush to leave and were not listening to concerns being made. After they had left, the fittings needed to secure the wardrobe were found inside as were the handles that needed securing to the chest.
Phoning the company to express concern they asked for photos to be emailed. That was done immediately, 3rd March'26, one week later, no response at all ! Complete ignorance. Very disappointed with what was meant to be a happy experience of new furniture.

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Delivery service second to none!

I ordered a chest of Drawers through Argos 'direct from supplier' and i had a lovely delivery experience today. I haven't had time to open my item yet as i rushed back to work but the 2 man delivery team deserve a shout out. Lovely personal service, text confirmation of my ETA this morning, call before delivery so i could pop home from work, i met two friendly professional smiling drivers. All basic service but it's hard to find these days. Thank you!

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

First class service

First class service. Delivery arrived on time as arranged. The 2 chaps making the the delivery were very pleasant and mannerly. It was through Benson for beds I bought my furniture. Both firm excellent.

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service from order to delivery. Arrived 10 days earlier than initially predicted. Text and phone call prior to delivery. First drop at 7.10am - advised by text at 10 to 7 that it would be about 20 minutes so spot on. Delivery guys were happy to bring furniture up to first floor flat and then into correct room. Furniture exactly as described and high quality.

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Notified of delivery

Notified of delivery and was delivered in the time slot. Two polite and pleasant men carried my delivery upstairs to my chosen destination

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Furniture

Brought into house to room of choice, carried carefully,unpacked, set up and took away packaging. Fantastic service,very happy. Pleasant delivery team, happy to recommend

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great cutomer experience

Delivered in time slot
Driver kept us updated
Arrived wellpacked
Delivered by a 2 man crew who carried the draws to room of choice
They were friendly and efficient and respectfull of property
Great team and are a credit to the company

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

They gave me a time slot of 2 hours…

They gave me a time slot of 2 hours which is unusual as it is usually longer. They arrived on time, were very polite and took the trouble to wipe their feet before entering my house which is also unusual!
They were very quick and efficient with the unpacking and took all packaging away. A good experience.

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Great Service, delivery very smooth, plenty of notifications and driver contacted times etc on the day

Very pleased

4 février 2026
Avis spontané

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