Wesley Chapel Toyota Avis 

It was good but the dealership did not top my fluids like they usually do.

All service at Wesley Chapel Toyota was amazing from the arrival to the end. Everyone was very polite and eager to help and make me feel welcome and comfortable. My service advisor, Richard Kindle, was surprisingly very knowledgeable, caring and extremely helpful. I am very grateful for the wonderful service I received.

The staff made the experience outstanding from start to finish with their warmth and friendly smiles.

I was kept informed of the maintenance that was being done to my vehicle in a timely manner

Good mason vozenilek that all!

Took me in right on time, finished early. Free coffee ( wish they had Splenda like Toyota). No issues

Staff - my service advisor, Anthony Nicholas, was excellent advising me of the items that my car needed and kept me informed as the service was going on. He made my long wait pleasant.

Nicole , the technician assistant manager was very helpful , professional and honest .

Excellent service, other than the long wait time. My rep was very professional. No marks against him. He seems like a great guy & a stand up employee. I think it’s a bit ridiculous to wait 6 hours, with an appointment. I dropped off my vehicle, but I didn’t anticipate waiting over 5 hours, so my ride had to go to work. I had to Uber, almost $13, just to pick up my vehicle.

Pedro service advisor and service was great

Very informative and professional attitude. Mason was informative and patient. He explained what was needed

My advisor and staff kept me informed and addressed all my concerns. Thank you!

Joe Knipsel is a trustworthy Service Advisor.
I don't sense that he is pushing services on me that aren't needed. He's a keeper!

Joe was a fantastic service representative. He helped me quickly and efficiently. Didn’t pressure me into any upsell services and was completely honest. Which made my appointment even easier

Customer appreciation

Everyone I spoke to at the dealership was knowledgeable and ready to help make the experience as seamless as possible.

I always appreciate their no pressure approach to service. I have been to other dealerships that become very irritated and rude if you don’t do all the services recommended. I’ve trusted Wesley Chapel Toyota for many years.

I just bought my 3rd Toyota from Wesley C

I had a very frustrating experience with this dealership due to a lack of transparency.

I repeatedly asked (5 times, two sales reps) for a full written breakdown of the vehicle pricing, including all fees, add-ons, and taxes. Despite multiple requests, they refused to provide this information and said they were looking into it.

This raised serious concerns for me about potential hidden fees or last-minute add-ons. A straightforward, itemized breakdown should not be difficult to provide, and the reluctance to do so made it impossible to move forward with confidence.

I was ready to purchase, but without clear and transparent pricing, I chose to walk away.

If you value transparency and want to understand exactly what you’re paying for, I would recommend proceeding with caution.