Whisky Situation Avis 

130
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a wonderful experience with this company , very fast delivery and Carlos wast very friendly and helpful even late in the night he respond to me. Definitely this is the place from where I will ta... Voir plus

Noté 5 sur 5 étoiles

Tremendous experience while picking up a bottle of Hazelburn 10. Carlos went the extra mile in all respects, and I can’t praise him and the company highly enough. Five stars all day long.

Noté 5 sur 5 étoiles

International order arrived safely and without any issues. 주문을 고민하는 한국분들께 참고가 될까 하여 리뷰를 남깁니다. 결론부터 말씀드리면, 주문한 상품은 잘 도착했고 포장 상태도 안전했습니다. 배송 속도는 다른 대형 플랫폼처럼 빠르지는 않지만, 시간을 두고 기다리면 문제 없이 도착합니다. 여러 국가를... Voir plus

Noté 5 sur 5 étoiles

Purchased miniature Oban malt. Good communication with seller. Queried dispatch time but prompt response showed Royal Mail to have missed planned uplift. Item was received shortly thereafter and good... Voir plus

À propos de l'entreprise

  1. Magasin d'alcool
  2. Monopole sur la vente d'alcool
  3. Grossiste en boissons alcoolisées
  4. Bar
  5. Magasin de vins et spiritueux

Écrit par l'entreprise

Aberdeen based Retailer & Whisky Bar in the city centre. Worldwide shipping with more than 2300 whiskies on the website. Champagne, Wine, Rum, Brandy & Tequila available also. Focus on rare, unique, hard to obtain & single cask bottlings with collaboration at heart. Whisky Situation collaborates with distilleries, independent bottlers, bars and venues. No automation. No machines. Just humans that care about drinking less but drinking better. Whisky Festival coming in October 2025


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

130 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(130)

90 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

GTS Brown Bourbon!

Really pleased with my experience of shopping with the whisky situation. I purchased a bourbon whisky called JTS Brown, I first came across it years ago in the Paul Newman film the hustler and have wanted to try it for about 15 years and have searched high and low and asked numerous friends that have gone to the USA to pick me one up if they saw it and but they never did, I also saw it a year or two ago on a website in Germany or Switzerland but it was like £180 with the postage, so I can’t tell you how happy I’am with whisky situation who ended my 15 year quest to find a bottle of JTS Brown. One last thing the managing director or whatever he was called me on the day of delivery and also sent WhatsApp messages, I messaged back but he didn’t respond so I have no idea/clue as to what he wanted.

28 janvier 2026
Noté 5 sur 5 étoiles

Amazing service

Amazing service!
Carlos is a very helpful and kind person who made sure that everything went smoothly.
I will surely order here again!

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service from Carlos

Great customer service from Carlos, excellent choice of products I couldn’t get hold of even at auction. Will be definitely purchasing Bourbon from them again 🥃

15 janvier 2026
Noté 1 sur 5 étoiles

Missing items, no refund or responses via email - avoid

Ordered bottles and samples online. A week went by with no updates so sent an email as the order included a gift I wanted to ensure would arrive in time. No response, but the day after I got an automated shipping notification - ok fine.

Shipment came, but the two samples I ordered were missing. Also it ultimately did not arrive in time for the intended gift. Annoying but ok, mistakes happen.

So emailed again to mention the missing items and enquire about a return. Once again no response or acknowledgement of my email whatsoever, leaving me out of pocket for the samples I never received.

Things going wrong is one thing, I would not have left a negative review just because of that. But not acknowledging or responding to emails is not acceptable. Will not buy from here again.

10 décembre 2025
Avis spontané
Logo de Whisky Situation

Réponse de Whisky Situation

Good Evening Jürgen,
We are sorry that you are not happy with your experience with us. We take people's satisfaction very seriously at our place.
Prior to dispatch we sent an email to you and confirmed a refund back to your card for the samples that were out of stock and the refund was processed on the same day as your order. Since the Glentauchers and Glenlivet 16 were not available they were returned to the same payment method. I also tried to call you on December 3rd to try to inform you once at 11.01am and the second call 30 minutes later.
Should you come to Aberdeen, hopefully a couple of drams on the house at the bar can make up for the inconvenience of not having been sent two of the samples you ordered.
Sincerely

Carlos Yabrudy
Managing Director
Whisky Situation

Noté 2 sur 5 étoiles

Cancelled my order right before…

Cancelled my order right before christmas.

17 décembre 2025
Avis spontané
Logo de Whisky Situation

Réponse de Whisky Situation

Hi James,
I am sorry that we had to cancel your order. As explained we had run out of the 12YO GlenAllachie due to our low pricing of it and our bar also takes some of the stock from our inventory.
To make up for it we sent a refund plus two complimentary 12YO 50ml miniatures to you.
Due to the Christmas period it was not possible to obtain more prior to Christmas day.
We will control our stock from both locations in a tighter manner and learn from this so that we avoid having to cancel orders and let our customers down.
We hope you will consider coming back to us for something else in the future.
Sincerely,

Carlos Yabrudy
Managing Director
Whisky Situation

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