Wickes - Lincoln Avis 

269
•
TrustScore 4.5 sur 5

4,7

Outer Circle Road, Lincoln Lincolnshire, LN2 4HU, GB

•

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Noté 4 sur 5 étoiles

Initial in store support and customer service was not great. I booked a free come to mine design chat, whilst in store being ignored by staff. However from that point on, wickes have been great, f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl was very personable, with great communication from start to finish. Nothing was too much for him. Lots of tweaks I made, along with his suggestions helped me stay within budget. Very passionate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our designer, Carl Price, was outstanding from the start. We had very little idea what we wanted or what was out there so we needed lot's of help. Welcoming with a personable approach, Carl took our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ashley the design consultant was extremely professional, knowledgeable and suggested many options to satisfy our requirements. She explained every step of the process in a very clear and concise way.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Lincoln

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, Royaume-Uni

  • +441522539539

4,7

Excellent

TrustScore 4.5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(269)

14 688 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Kitchen purchase.

We needed ideas for our kitchen and were supported extremely well by Carl Price. He offered options with no pressure. His calm and patient approach (despite our many changes to our design!) was what we needed. Very responsive on queries and nothing too much trouble.

10 octobre 2025
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Réponse de Wickes - Lincoln

We're happy to hear that you felt supported while exploring kitchen ideas. It's great that Carl's calm and patient approach, and responsiveness to your queries, were helpful during the design process.- PP

Noté 5 sur 5 étoiles

Very satisfied so far

I am very happy so far with the service we have received. Carl Price is very professional and knowledgeable on design and the products on offer. His advice has been invaluable and I would not hesitate to recommend him

9 octobre 2025
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Réponse de Wickes - Lincoln

Hi Joy, we appreciate you sharing your feedback. We're happy to hear that you found the service professional and knowledgeable, especially regarding design and product advice. We're glad it was invaluable! -LG

Noté 5 sur 5 étoiles

My First Wickes Experience

My first Wickes experience was the arrival at my home of one of Wickes Design Consultant Carl David Price. Carl immediately made us feel relaxed. He was polite, friendly and most informative. We discussed our plan in detail and he understood perfectly what we had in mind. The advice we received was second to none and once we accepted the necessary changes Carl preceeded to take the required measurements, keeping us informed through out. The next stage is an appointment
In Store with Carl. l look forward to giving another review following the above appointment.

29 septembre 2025
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Réponse de Wickes - Lincoln

Hello Rose, thanks for your amazing review and it makes us proud that Carl in our Lincoln store was first class all the way through your design experience, enjoy your new space! - Dylan

Noté 1 sur 5 étoiles

Awful experience kitchen is not how I…

Awful experience kitchen is not how I wanted. Repeatly sent wrong items hundreds of emails sent. Cupboards catch each other. Wanted a tall fridge freezer have got fridge under counter. Messed around order and had to pay more out of our pocket and they took it off the finance which left no money for tiling ect had to wait. The whole thing was so stressful. Supposed to receive compo but never got anything. Will never recommend wickes to anyone. Sorry to leave this review but we have been treated very badly.

12 juin 2025
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Réponse de Wickes - Lincoln

Hi Natalie,

We appreciate you sharing your experience. We're sorry to hear about the issues with your kitchen, the incorrect items, and the financial complications. I've sent you a request for more information, so we can look into this.

-Ellysse

Noté 5 sur 5 étoiles

Carl Price the designer at the Wicks…

Carl Price the designer at the Wicks Lincoln store was excellent. Very knowledgeable and had lots of great ideas. A really nice and helpful person. Would definitely use Carl and Wicks again.

29 septembre 2025
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Réponse de Wickes - Lincoln

Hey Ian, thanks for your five-star review, and I'm glad you enjoyed the service from Carl throughout your design experience, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Helpful Staff at Lincoln Wickes

I needed help loading some heavy paving slabs into the car and Harry at Wickes in Lincoln was extremely helpful,pleasant and polite and  loaded them into my small car very carefully. Thank you Harry. You should get a wage increase.😊

25 septembre 2025
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Réponse de Wickes - Lincoln

We're so happy to hear that Harry provided such excellent assistance with your heavy paving slabs! We appreciate you taking the time to share your positive experience and kind words. -AK

Noté 5 sur 5 étoiles

Harry from the Lincoln store was very…

Harry from the Lincoln store was very helpful, talked us through lots of options and stayed with us all the way to the till, thank you so much. Ashley from lincoln knows her stuff and gave some great advice we will be back to buy a kitchen!

27 septembre 2025
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Réponse de Wickes - Lincoln

Hi, Anita. Thank you for taking the time to share your review with us. We are really pleased to see that both Harry and Ashley at our Wickes store in Lincoln were helpful and provided great customer service during your visit. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Great experience and service at Wickes

Great experience and service at Wickes. We had a home consultation for our kitchen with designer Carl Price who was very approachable and enthusiastic and explained things very clearly. Carl also gave us lots of options and we never once felt pressured. He made the whole process exciting for us and also gave us honest feedback on our own ideas. We will definitely be coming back for future projects and will recommend Carl to everyone we know! Thanks so much. Steph & Michael.

26 septembre 2025
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Réponse de Wickes - Lincoln

Hi Steph, We appreciate you sharing your experience. We're so happy to hear that the home consultation for your new kitchen was great, and that the designer was approachable, enthusiastic, and explained everything clearly. We appreciate your recommendation and are delighted you felt excited about the process! -LG

Noté 1 sur 5 étoiles

I spoke to a manager at Lincoln WICKES.

I spoke to a manager at Lincoln WICKES.
My complaint was for items I never ordered, but apparently, allegedly, it was delivered.
And signed for but not by me.
I live alone.

The manager felt I was lying and gave me the 0330 1231234 customer service number.
Ten minutes on hold, id had enough and phoned Lincoln store again.
Spoke to Harry, and he sorted the problem out by issuing a refund.

So, 0330 1231234 gets a one star review, ignorant creatures.

Harry, gets five stars...

22 septembre 2025
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Réponse de Wickes - Lincoln

We appreciate you sharing your experience. We're sorry to hear about the issues with the unrequested order and the initial interaction. We're glad Harry was able to resolve this for you. We'll address your feedback internally. -AK

Noté 5 sur 5 étoiles

Visited yesterday for paint supplies

Visited yesterday for paint supplies, needed some paint mixing and Harry was very helpful. Guided me to the right aisle for the rest of what I needed. He was friendly, chatty and knowledgeable, he is an asset to the Wickes team 100%! We left smiling talking about what a lovely person he is.

20 septembre 2025
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Réponse de Wickes - Lincoln

Hi, Cara. Thank you for taking the time to share your review with us. I'm really pleased to see that, Harry provided excellent customer service during your visit. Thanks again for your kind feedback. - Scott H

Noté 1 sur 5 étoiles

Ha ha ha ha ha asking me to write a…

Ha ha ha ha ha asking me to write a review when you cancelled the order clearly something wrong with your system.

We were going to go to the Lincoln Wickes this Sunday to order a new bathroom with fitting, but going on the on line experience don’t think we will bother .

We ended up getting our items from B&Q hmmmm they do bathrooms too .

9 septembre 2025
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Réponse de Wickes - Lincoln

Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Noté 5 sur 5 étoiles

New kitchen designed by Carl Price

Carl Price arrived at our house with a polite handshake, smile and was filled with enthusiasm to make our buying experience as good as he could make it. His knowledge was brilliant and he was able to design our small kitchen to our expectations and budget without making it feel like we were missing out on anything. He remained in regular contact keeping us informed throughout the process. We are now waiting for it to be fitted and have invited him back to see the finished kitchen. We would like to thank him very much.

11 août 2025
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Réponse de Wickes - Lincoln

Hi Vicky, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice and help in brining this Kitchen to life. -AH

Noté 1 sur 5 étoiles

Terrible

Ordered for 4th Sept then the 5th, called and the lady said she didn't know why they'd not been delivered then booked again for the 8th, still no delivery, no phone call, no delivery time slot email or text.
3 times they failed to deliver then made up a story that they'd tried, called me and that I said I was on holiday.....I was not on holiday!!! When I cancelled they didn't refund the delivery charge, customer services staff were useless just placing me on hold until I hung up and called back.

4 septembre 2025
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Réponse de Wickes - Lincoln

We appreciate you taking the time to share your experience. We're sorry to learn your order wasn't delivered as scheduled and that you were given incorrect information. We have requested additional information, so we can get this looked into further. -AK

Noté 5 sur 5 étoiles

Great service and competitive prices

I had the pleasure of being assisted by Harry today at the Lincoln store with my purchase of insulation, and also floor boards for delivery. He was very professional, patient, and super friendly. I realised after paying that I had chosen the wrong insulation, and he was great with the refund, exchange for the correct item, and helping me load them all into the car. Big thanks also to maths whizz Liam who helped calculate how many boards we would need. Great service all round and competitive prices - very pleased!

6 septembre 2025
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Réponse de Wickes - Lincoln

We appreciate you sharing your positive experience at our Lincoln store. We're happy to hear that you received such excellent service and assistance with your purchase, It's great to know our team made your visit easier.
- PP

Noté 5 sur 5 étoiles

Kitchen and Bathroom

I had my kitchen and bathroom recently designed by Carl Price from Wickes .Carl provided and excellent service with attention to detail and helped me so much with advice and ideas of how to get the best from my space and budget .
Everything was explained in detail in each stage from the home visit and then into store .I would like to thank Carl and Wickes for providing a very professional service , very polite and friendly too. I look forward to seeing my new bathroom and kitchen when installed .

5 septembre 2025
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Réponse de Wickes - Lincoln

Hi, A Chapman. Thank you for taking the time to share your review with us. We're so happy to hear that, Carl provided an excellent design service, with great attention to detail, advice, and ideas. Thank you for acknowledging the professional service provided. Please do keep us updated on the installation. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

A truly magical design experience with Carl!

I recently had my main bathroom and en-suite designed by Wickes, and the 5-star service we received was exceptional, thanks to the designer, Carl Price.

Carl arrived for my home visit promptly and was incredibly patient, talking me through every step of the process with clarity and expertise. He offered brilliant advice to help me shape my ideas and never once made me feel rushed or pressured into making a decision.

He really listened to what I wanted and helped conjure up the perfect designs for both rooms. The fact that I went from a home visit in the morning to a finalised design in the showroom that very same afternoon was nothing short of incredible. I couldn't be happier with the service and the final plans. Thank you, Carl!

30 août 2025
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Réponse de Wickes - Lincoln

Hi Matthew,

We appreciate you sharing your design experience. We're happy to hear that you received 5-star service and that Carl was patient, clear, and helpful in shaping your ideas. We're glad you are happy with the final plans.

-Ellysse

Noté 5 sur 5 étoiles

Helpful staff

Struggled at first to find what I was looking for. A very helpful chap 'Harry' took me to the correct location

23 août 2025
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Réponse de Wickes - Lincoln

We are pleased that Harry was able to assist you in finding what you needed. We are grateful that you shared the support you received and your positive feedback. - AK

Noté 5 sur 5 étoiles

Excellent and Knowledgable Design Consultant

We have ordered a kitchen from Wickes after looking at other kitchen suppliers in our region of Lincolnshire. We were helped by Carl Price who was extremely knowledgable and came up with many design ideas that we would not have thought of ourselves. We would like to thank Carl for his time and help and for being so courteous thoughout our visits with him, both at home and at the Lincoln store.

3 août 2025
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Réponse de Wickes - Lincoln

Hi, Andy. Thanks for taking the time to share your review with us. I'm really pleased to see that your design consultant, Carl, at our Wickes store in Lincoln was extremely knowledgeable and helpful throughout the design process. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Great service

I approached Wickes to purchase a new kitchen having looked at a few different places online. Their range of kitchen designs, appliances and optional extras was great and it was easy to book a design appointment. Rob, my kitchen designer, was absolutely fantastic from start to finish. I've never bought anything like this before and didn't have a clue what I was doing. Rob instantly put me at ease, explaining everything I needed to know and gave me a tour of the showroom. Patient doesn't even begin to describe this man's character! No change or tweak or question was too much trouble for him and he indulged my indecisiveness! He created a perfect design for my kitchen and had the 3D visual for it ready in no time. Rob explained all the finance options and I never, at any point, felt pressured which was quite refreshing compared to a lot of companies. I would highly recommend Wickes (and Rob!) if you are looking for a new kitchen.

15 août 2025
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Réponse de Wickes - Lincoln

Hi Charlotte, thank you for taking the time to leave a review about your experience with the design consultant Rob. I'm really pleased to hear that Rob made the experience as easy as possible and made sure you were aware of all your options before making the finial decision. We really appreciate your comments. -LG

Noté 5 sur 5 étoiles

5* for Ashley

My review is purely on my home visit from Ashey. She arrived at my door with a big smile & was very friendly from the get go.
Full of information, Ashly answered all of my questions however big or small.
I thoroughly enjoyed my time spent with her.

18 août 2025
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Réponse de Wickes - Lincoln

Hi Di Ryder,

We're happy to hear that your home visit was so positive! It's great to know that you found the visit helpful and informative, and we appreciate you sharing your experience.

-Ellysse

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