Wickes - Lincoln Avis 

269
•
TrustScore 4.5 sur 5

4,7

Outer Circle Road, Lincoln Lincolnshire, LN2 4HU, GB

•

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Noté 4 sur 5 étoiles

Initial in store support and customer service was not great. I booked a free come to mine design chat, whilst in store being ignored by staff. However from that point on, wickes have been great, f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl was very personable, with great communication from start to finish. Nothing was too much for him. Lots of tweaks I made, along with his suggestions helped me stay within budget. Very passionate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our designer, Carl Price, was outstanding from the start. We had very little idea what we wanted or what was out there so we needed lot's of help. Welcoming with a personable approach, Carl took our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ashley the design consultant was extremely professional, knowledgeable and suggested many options to satisfy our requirements. She explained every step of the process in a very clear and concise way.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Lincoln

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, Royaume-Uni

  • +441522539539

4,7

Excellent

TrustScore 4.5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(269)

14 688 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great customer service.

This was my second visit to the Lincoln store within a couple of days,on the first visit I asked advice about solid wood flooring and a very helpful young man called Liam assisted me. I returned today to place the order and asked for him by name as instructed on the previous visit. I cannot fault his service he was polite knowledgeable and extremely helpful and also sorted out the trade discount.I plan on using the store for future purchases and will not hesitate in making a positive recommendation to anyone. Thank you.

18 août 2025
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Réponse de Wickes - Lincoln

Hi Steven, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Liam in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Kitchen planning with Carl

A big thank you to Carl Price at Lincoln store for all his time , input and suggestions for our new kitchen. We never felt rushed or compromised. We appreciate his suggested options, we would not have thought about.
So pleased we can do all the changes to our kitchen we wanted to
Thank you once again Carl.

17 août 2025
Avis spontané
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Réponse de Wickes - Lincoln

Hi Hardy and Baker,

We appreciate you taking the time to share your feedback. We're happy to hear that Carl provided helpful suggestions and options for your new kitchen.

-Ellysse

Noté 5 sur 5 étoiles

From the moment we met Carl price we…

From the moment we met Carl price we felt firstly so at ease and welcomed , he guided us though our vision to the point I felt like he was in our heads, nothing was to much trouble and helped us with our vision , his enthusiasm in our dream and the ease in which he guided us though everything was amazing he’s a very lovely person I actually took some of his cards to give to people as we would not deal with anyone else, are experience was friendly comfortable and relaxed.

17 août 2025
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Réponse de Wickes - Lincoln

We're happy to hear that you felt at ease and welcomed. It's wonderful that the guidance provided by Carl Price aligned with your vision, and that the experience was comfortable and relaxed. We appreciate you sharing your positive experience! -AK

Noté 5 sur 5 étoiles

Help given loading my purchases

Harry was extremely helpful in getting the bags of bark chipping’s into my car. This was a few days ago, but I mislaid the card I was given. He was very pleasant and friendly a very good ambassador for your company . Thank you Jacqui

4 août 2025
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Réponse de Wickes - Lincoln

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice and help. -AH

Noté 5 sur 5 étoiles

Kitchen Worktops

Ashley T was super helpful and friendly when I was choosing kitchen worktops. She actually remembered me from a previous visit. Excellent customer service, thank you 😊

14 août 2025
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Réponse de Wickes - Lincoln

Hi Sam, thank you for taking the time to leave a review. I'm really pleased to see that Ashley T was helpful and friendly when helping you choose kitchen worktops. Great to see that she remembered you also. -LG

Noté 5 sur 5 étoiles

was lovely to meet Rob

was lovely to meet Rob. So helpful and a lovely guy. Will definitely be back to ask for assistance again. Thank you.

10 août 2025
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Réponse de Wickes - Lincoln

We're so happy to hear that you found Rob helpful! We appreciate your kind words and look forward to assisting you again in the future. -AK

Noté 5 sur 5 étoiles

Great communication from the Lincoln branch

2nd time of writing a good review within about the space of a month, for the customer service received from the Lincoln branch.

I had ordered two items for delivery, and was called the day before, to say they didn't have one of them in stock in Lincoln.

But I was told not to worry, and that I'd get my items on the day I requested, just in seperate deliveries.

Communication = the key to everything. Thank you Wickes.

12 août 2025
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Réponse de Wickes - Lincoln

Hi Vic,

We appreciate you taking the time to leave another positive review regarding the service you received from our Lincoln branch. We're glad to hear that the communication regarding your order was helpful and that you received your items as requested. Thank you!

-Ellysse

Noté 5 sur 5 étoiles

We have just had our kitchen designed …

We have just had our kitchen designed by Wickes. Carl Price who dealt with us, helped with our ideas for our kitchen, designed what we were looking for has been amazing from start to finish. A true gentleman, informative, helpful, funny and honest.

8 août 2025
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Réponse de Wickes - Lincoln

Hi Geoff, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice in bringing this kitchen to life. -AH

Noté 5 sur 5 étoiles

Paula was very helpful in assisting me…

Paula was very helpful in assisting me with my purchase

9 août 2025
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Réponse de Wickes - Lincoln

We are so happy to hear that you had a positive purchase experience and that Paula was very helpful. Thank you for your feedback; we appreciate it. -AK

Noté 5 sur 5 étoiles

Rohan went above and beyond to sort out…

Rohan went above and beyond to sort out things for me. If I could more stars I would, A credit to this company.
Shaun Turner

6 août 2025
Avis spontané
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Réponse de Wickes - Lincoln

Hi, Shaun. Thank you for taking the time to share your review with us. I'm really happy to see that our colleague, Rohan, went above and beyond to provide excellent customer service. Thank you again for your kind feedback. Scott H

Noté 5 sur 5 étoiles

A very positive experience

We met with Carl Price, Design Consultant at Lincoln today about our new ensuite bathroom. Carl visited us at home earlier in the week to see our problem ensuite, listening to our concerns and taking into consideration the safety issues. We were very impressed with how much time was spent with us but also the professional and determined effort that was put into the project to solve the issues. Today we were offered help choosing a final colour scheme and everything came together perfectly enabling us to place our order and look forward to a beautiful new bathroom. Thank you Carl for going above and beyond expectations with professionalism and friendliness, a great service and we look forward to the next steps!

3 août 2025
Avis spontané
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Réponse de Wickes - Lincoln

Hi, Diane. Thank you for taking the time to share your review with us. We appreciate you sharing your bathroom design experience. We're happy to hear that our team member, Carl, listened to your concerns, addressed the safety issues, and helped you choose a final color scheme. We look forward to the next steps in creating your new bathroom. Thanks again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

A Model Ops Manager…

What an exceptional Operations Manager the Lincoln store has in Glenn.

In a visit there earlier this week to buy simple decorating items I started talking to him about the performing stage I was thinking building. He went out of his way to help me and offered advice on how I might build one in a simpler way and at a much lower overall cost.

He promised to phone me once the materials I needed were in and sure enough the next day before noon, he was in touch.

I would like to see Glenn recognised for exceptional customer service. If you could bottle and model his friendly style and professional approach across the whole of the company, you would have people queuing up to leave as positive a review as this.

Thank you, Glenn - you are a star!

29 juillet 2025
Avis spontané
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Réponse de Wickes - Lincoln

We appreciate you taking the time to share your experience. It's wonderful to hear that our Operations Manager Glen in Lincoln provided such exceptional support and advice for your project. We will certainly pass on your kind words and recognize their dedication to customer service. Thank you again!
- PP

Noté 5 sur 5 étoiles

Thank you SO much to the team at Wickes…

Thank you SO much to the team at Wickes Lincoln. We’re currently doing a huge Reno locally and these guys have been so so helpful. A special shout out to Harry who has been AMAZING and can’t help us enough .. but Rowan and Steve have also been so friendly and given 10/10 customer service.

29 juillet 2025
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Réponse de Wickes - Lincoln

Hi, Jasmine. Thank you for taking the time to share your experience with us. I'm really happy to see that the staff at our Wickes store in Lincoln were helpful and provided excellent customer service. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Fantastic Designer nothing was wrong with the design and we are so very happy.The guy who designed our bathroom was…MJ Smit

The guy who designed our bathroom was polite, friendly and respectful to our needs. He helped us with the start, designed our perfect bathroom and it is a stunning design and I truly think that was MJ Smit idea he knew exactly what we wanted he’s a fantastic designer 5* service recommend to all.
He is a great asset to your company thank you so very much for making our dream bathroom come true.

17 juillet 2025
Avis spontané
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Réponse de Wickes - Lincoln

We appreciate you sharing your experience. We're happy to hear that our team member was polite, friendly, and respectful, and that you are pleased with your stunning bathroom design. It's great to know that they made your dream come true.
- PP

Noté 5 sur 5 étoiles

Always a great service at this Branch…

Always a great service at this Branch in Lincoln on the outer circle road. James is always so helpful helping me & even assisted to get items to the car for me.

22 juillet 2025
Avis spontané
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Réponse de Wickes - Lincoln

Hi Diane, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with James in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Carl - Lincoln store - Kitchen design.

Met with Carl to design our kitchen, professional but friendly and personable throughout.
Took into account our wishes along with our budget.
Nothing was too much trouble, responded to emails promptly. Dealt with any queries we had quickly. Absolute superstar!

19 juillet 2025
Avis spontané
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Réponse de Wickes - Lincoln

Hi Becky, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Harry at the Lincoln store went above…

Harry at the Lincoln store went above and beyond helping me today!
Great customer service

17 juillet 2025
Avis spontané
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Réponse de Wickes - Lincoln

Hey Maxine, thank you for your five-star review, and I'm glad you enjoyed the service from Harry in our Lincoln store! - Dylan

Noté 5 sur 5 étoiles

Wickes Lincoln…

Excellent service from Harry@Wickes Lincoln: polite, helpful advise in the gardening section + 15% off day, double bonus!

8 juillet 2025
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Réponse de Wickes - Lincoln

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Vicky and Rohan did a very good…

Vicky and Rohan did a very good customer service 100% recommend. Thank you.

3 juillet 2025
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Réponse de Wickes - Lincoln

We appreciate you taking the time to share your feedback. We're so happy to hear you received excellent service from both Vicky and Rohan! Thank you for the recommendation!
-AF

Noté 5 sur 5 étoiles

Carl Price really listened

Carl Price really listened to our requirements, and tuned into our tastes. He was very knowledgeable in our free home visit and in-store appointment, and made sure we were given a pleasant, personal design service. The options available were great, and we’re looking forward to our new shower room being fitted.

1 juillet 2025
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Réponse de Wickes - Lincoln

We appreciate you sharing your feedback. We're happy to hear that you received a pleasant and personal design service and that Carl listened to your needs. Thank you for your review, and we hope you enjoy your new shower room!-GS

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