I had an issue ordering online and was told by Customer Service that the voucher I had was in fact classed as a gift card and needed to place an order in a physical store. (Customer Service btw we... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have just been to Wicks Gypsey Lane and was helped by Arzoo who gone great service and went the extra mile to help me load my car with heavy bags of grit. Charming young lady.
L'entreprise a répondu
I ordered click and collect, and asked a member of staff where to collect and he told me to wait in the check out queue. I then waited in the queue and when it became my turn, I said I am there to c... Voir plus
L'entreprise a répondu
Went to buy a tool for cutting tiles for a DIY project. Knew nothing of what to buy to do the job JASON came to the rescue - even though the shop was undergoing refurbishment and nothing was in it's r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Luton
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Gipsy Lane, Luton, Bedfordshire, LU1 3JH, Royaume-Uni
- +441582448040
4,8
Excellent
113 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
AJ was amazing
AJ was amazing, helped out with getting all the deliveries inside. Top G
14 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Thank you for taking the time to share your positive experience with us. We're really pleased to hear that AJ was so helpful in getting your deliveries inside. We appreciate your kind words. -AK
Emily at Wickes in Gypsy Lane Lutin was…
Emily at Wickes in Gypsy Lane Lutin was super heloful in assisting me yesterday when I was looking for something in store. I cannot rate her highly enough, thank yoy
13 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi, Tina. Thank you for taking the time to share your review with us. We're really pleased to see that Emily was really helpful during your visit. Thank you again for your kind feedback. - Scott H
Brett is a champion!
In regards to the staff member Brett, he is a credit to the Luton store with such a bright future with the positive attitude he has. He doesn’t shy away from helping and always has such a can do attitude towards customers and other staff
11 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hey Guy, thanks for your amazing review, and I'm glad that Brett is always helpful in our Luton store! - Dylan
Great delivery service
Had A.J delivering some flooring for us. He gave us a hand bringing the items in the house
11 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hey Jorge. thanks for your five-star review, and I'm glad you enjoyed the service from AJ with your flooring delivery! - Dylan
Réponse de Wickes - Luton
Hey Kevin, thank you for your five-star review, and I'm glad you enjoyed the fast and helpful delivery service! - Dylan
Very friendly and professional
Very friendly and professional. Helped deliver the heavy products on a very hot day. Very happy with the service
10 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hello Chris, thanks for your five-star review regarding your delivery. I'm glad you enjoyed the service! - Dylan
Great Customer Service
Got lost first time in Wicks. Nathan was very kind and helped me find what I was looking for !
1 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi Enrikas, We're glad Nathan could assist you in finding what you needed. We appreciate your kind words! - Sean
Nathan was an amazing asset to the…
Nathan was an amazing asset to the company! He helped with a delivery a few days ago and lifted all the heavy stuff I couldn’t! Such a polite and caring young man!
3 juillet 2026
Avis spontané
Réponse de Wickes - Luton
We are so pleased to hear that Nathan was an amazing asset and provided such polite and caring service, helping with the heavy lifting. We appreciate your kind words! - AB
Placed an order for some timber and…
Placed an order for some timber and decking and the staff member Brett was good as gold assisting me and organising the delivery. Very helpful.
6 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi Andy, we're so pleased to hear Brett provided such great assistance with your timber and decking order and organised the delivery so well. Thank you for your kind feedback! -LR
Delivery driver was very helpful.
Delivery just one day after ordering. Arrived at a good time and delivery driver AJ was so friendly and helpful. Will definitely use again.
8 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi Mrs Booth, Many thanks for your review regarding our delivery service and in particular our driver AJ. We appreciate your kind words and your business.
A big thank you to Laura Rusu who…
A big thank you to Laura Rusu who delivered excellent customer service.
4 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi there, thank you for taking the time to leave a review. We really appreciate the kind words. -LR
AJ the Legend
Counter tops arrived it excellent condition. AJ was was super helpful and friendly. Great experience!
6 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi Biswas,
We're so happy to hear that your countertops arrived in excellent condition and that AJ was super helpful and friendly. Thank you for sharing your great experience! -Ellysse
I found every time what I need on good…
I found every time what I need on good prices, and the staff is always very helpful, yesterday I was back with some leftover materials and Laura helped me with the process quickly
4 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi, Thank you for taking the time to share your review with us. We're glad to see that you're able to find the items you needed and are pleased with the prices. We're also happy to see that Laura was able to help you with your returns. Thank you again for your kind feedback. - Scott H
Excellent service 👍,
4 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi, Thank you for taking the time to share your review with us. We're really pleased to see you found the service provided to be excellent. Thank you again for your kind feedback. - Scott H
Excellent delivery driver
Excellent delivery driver , had him a few times very good !
4 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi, Thank you for taking the time to share your review with us. We're really happy to see your pleased with the delivery service provided. Thank you again for your kind feedback. - Scott H
Delivery driver AJ very kind and help…
Delivery driver AJ very kind and help full, delivered on time and in good condition
4 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi, Jaswinder. Thank you for taking the time to share your experience with us. We're really pleased to see that your order arrived on time and in good condition and that the driver AJ was kind and helpful. Thank you again for your valuable feedback. - Scott H
Thanks Emily
Emily was really helpful in the paint mixing and the checkout. She helped my dad and I get all the stuff we needed
4 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi, Nicholas. Thank you for taking the time to share your review with us. We're really pleased to see that Emily was able to help mix the paint you required, providing excellent customer service. Thank you again for your valuable feedback. - Scott H
The delivery guy JJ arrived within the…
The delivery guy JJ arrived within the time provided. He was a very very nice gentleman. He kindly unloaded my delivery into my back garden as i had asked him to. Extremely pleasant and a pleasure to have a chat with. Excellent service
3 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi, Sumaira. Thank you for taking the time to share your review with us. We're really happy to see that you're pleased with the delivery service you received. Thank you again for your kind feedback. - Scott H
Nathan from the Luton store offered…
Nathan from the Luton store offered amazing customer service and helped me with everything I needed, top notch staff member
3 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi Adam, we're so pleased to hear that Nathan at our Luton store provided such amazing customer service and helped you with everything you needed. We appreciate your kind words! -LR
Laura Brett
Laura Brett, the manager at the Luton Gypsy lame store was so patient and attentive. She was very kind and supportive throughout our time in the store and even when we were unsure of the quantity to get she was able to assist. Thank you again!
1 juillet 2026
Avis spontané
Réponse de Wickes - Luton
Hi Rachel, We are so pleased to hear that Laura Brett provided such patient and attentive service. It's wonderful to know she was kind and supportive, and able to assist you with your needs. Thank you for your wonderful feedback! - Sean
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