Wickes - Milton Keynes Avis 

I didn't know what I wanted or where to start and Cam came to my house and spent time with me in store helping me to design my bathroom. I got delivered the following week and now it is fitted I am so pleased with it. Better than I imagined.

Ordered a full kitchen installation from Wickes, back in October, they started in November and we are still waiting for them to complete, and presently we haven’t got a date when they will come back to finish.

Have to admit the quality of the kitchen and the installation what they have completed is great, but would warn their customer experience team are next to useless, they just don’t care or know anything.

Really need to point out if you have specialist work done, ie the oven, washing machine. Do go through the initial quote and then the quote from their installer.

I did and there was nearly a 20% difference in work done and what we payed for. I over paid £400 pound to the installer for work not required or not done.

If you report it to the experience team, they then state is down to you to sort or take their installer to the small claims court.

I now say I wouldn’t use wickes and use some else..

P.s we ordered a 24k kitchen from them…

Now waiting for the A.I response to this review.

Wow I got a response from the care team… basically call the kitchen bathroom team…. Round and round we go….

Don’t use them…

We had the absolute pleasure of working with Cameron at Wickes, Milton Keynes and we couldn’t be happier with our experience. From the very first consultation to the final design, Cameron was an absolute dream to work with. His patience, attention to detail and warm, professional manner made the entire process seamless and enjoyable.

Cameron took the time to truly understand our needs, offering expert advice and thoughtful recommendations to help us create the perfect bathroom suite. He walked us through every step with clarity and care, ensuring we felt confident in every decision we made. His dedication to getting everything just right was evident, and we truly appreciated the effort he put into making our vision a reality.

Cameron exceeded our expectations in every way. Thanks to his expertise and support, we now have a beautiful new bathroom to look forward to.

Thankfully we decided on getting our new kitchen & utility from Wickes at Winterhill, where we were guided and supported in our choices by Nathan.
Nathan from the outset when compiling our quote was not only professional and knowledgeable but listened to our requirements, was very patient, kept a sense of humour was easy to communicate with and nothing was to much trouble, even with the various changes and queries. Nathan also kept communications going from start to finish of our project and even helped when we had some minor issues with a couple of items missing, he helped us chase customer service and was not phased when contacted for support. Not only was Nathan great to deal with he went above and beyond his title of Kitchen designer. Thanks Nathan, I would definitely recommend using Nathan to accomplish your dream kitchen.

Nathan had been a great help to us when designing our kitchen and bathroom. We get updates from time to time and whenever we had problems he will help us to fix it. We had a good experience at Wickes with his help and we recommend Nathan if you need a new kitchen or bathroom.

Wanted new utility called in Mk store saw Nathan designer.He called on us within a few days showed us a plan after taking measurements.Went ahead ordered good discounts. Order delivered about 3 weeks .We self fitted no problems very happy with result .Thanks to Wickes and especially Nathan nothing too much trouble for him great customer care.
Would say tried ringing Customer support team over 3 days with a small query they didn't answer phone despite hanging on for hours.Nathan returned from a few days off and sorted in minutes.

We had an incredible experience working with Nathan. From the start, he demonstrated immense patience and professionalism, guiding us through multiple iterations until we finally landed on the perfect design. It took a few rounds of adjustments, but by the third iteration, he absolutely nailed it.

His meticulous attention to detail and dedication to understanding our needs truly stood out. He listened carefully to every preference, incorporated our feedback seamlessly, and ensured the final design aligned with our vision. Thanks to his expertise and commitment, we now have the kitchen of our dreams—a space that is not only functional but also beautifully tailored to our style.

We couldn’t be happier with the outcome and highly recommend his services to anyone looking for a thoughtful, detail-oriented designer. Thank you Nathan for making our dream kitchen a reality!

Nathan was very helpful. Everything arrived on time with nothing missing.
What more can one ask for.

Went to the Winterhill store and Kaci was so helpful. Fabulous service.

We went to the Winterhill, Milton Keynes store to check out their bathroom design services. Scott Crossman was invaluable in helping us to quickly turn our ideas into a realistic CAD model that closely represented what we wanted.

Once the model was fully developed, Scott was very helpful with finding the best materials within our budget, and arranging for a great team of installers (3D-Force) to turn the model into reality. We were very happy with the service supplied and have no qualms about recommending Scott and 3D Force to anyone looking for a bathroom refit.

Great experience at Wickes in Milton Keynes today. A knowledgeable team member assisted with our paint query and Liz on checkout was really friendly and helped with further queries. Thanks so much, Liz!

My experience at Wickes was as it is most days. Staff outstanding and cheerful and professional. Rachel, remembers me when I walk into the store and is always ready to help should I need it. She makes the experience a pleasure.

Lovely friendly service at this wickes. Kim was super helpful and made sure I had the right bits and bobs I needed for my kitchen project 😊

Would thoughly recommend. From start to finish very professionally.Sarah Powell our design consultant gave us ideas and great visuals. The fitters Marius Chiuian and his help fitted in four days. Very polite and tidy. Bathroom looks lovely we are soo happy with it.

Decided in may to have a new bathroom and shower installed went to Scott at Milton Keynes depot he was first class with his help and design of my bathroom waited about a fortnight for fitting Stephan came and installed my bathroom again his work was first class highly recommended

We recently had a new kitchen designed and provided by Wickes. The whole experience, beginning with the visit from the designer, Scott Crossman, went extremely smoothly. Scott was a pleasure to deal with answering any queries promptly. The kitchen itself is of good quality and we are pleased with it

The kitchen planner was very helpful and knowledgeable, everything went smoothly all delivered on time. Very efficient service.

cannot praise fitters Andy & Dan enough for my kitchen it is absolutely beautiful and i am so pleased with it Andy & Dan were very polite helpful and very professional Scott the designer was excellent all the way through the process from start to finish helping with all questions i had and there were quite a few no issues whatsoever excellent job from all concerned thank you all very much

Great store, always find what I need, stock levels are good and helpful staff.

Sarah at the milton keynes store explained the whole process and was always accessible when we wanted to make changes. She also suggested we wait a week to order our kitchen as she knew there would be a better deal that would suit us, saving a lot of money. So thank you Sarah Powell.