Wickes - Stirchley Avis 

249
TrustScore 4.5 sur 5

4,7

1 Ash Tree Road, Stirchley West Midlands, B30 2BJ, GB


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Noté 5 sur 5 étoiles

Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Stirchley

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, Royaume-Uni

  • +441214598908

4,7

Excellent

TrustScore 4.5 sur 5

249 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(249)

14 208 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The lady that we sat down with is…

The lady that we sat down with is called Julie lovell fantastic customer service lots of practical advice went above and beyond to explain all options would advice anyone to go along and talk things through if considering a kitchen refit

10 juin 2026
Avis spontané
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Réponse de Wickes - Stirchley

We appreciate you sharing your experience. We are delighted to hear that Julie provided fantastic service and practical advice. -AB

Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite trying to contact customer services have had no reply. very poor and cant even raise a compliant as no one answers at Wickes

29 mai 2026
Avis spontané
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Réponse de Wickes - Stirchley

Hi Customer, We are truly sorry to hear about the difficulties you've experienced. We are actively looking into these issues to improve our service. - Sean

Noté 1 sur 5 étoiles

2nd time ordered from this store 2nd…

2nd time ordered from this store 2nd time no delivery.

25 mai 2026
Avis spontané
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Réponse de Wickes - Stirchley

Hi Paul, we are sorry for the delivery issues. We are looking into this for you and have sent you a request for more information. -LR

Noté 5 sur 5 étoiles

Great kitchen planning.

Deepak has been really helpful with our kitchen design. Despite me changing my mind about things twice, he has been professional throughout the whole process. Everything is set out and you know exactly what you are getting and why.
Would definitely recommend them.

19 mai 2026
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Réponse de Wickes - Stirchley

Hey Nicola, thank you for your amazing feedback, and I'm delighted that Deepak was first class throughout your kitchen design experience. It makes us proud you would recommend us, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Great costumer service and very…

Great costumer service and very friendly thank you Dave D

9 mai 2026
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Réponse de Wickes - Stirchley

Hi, Thanks for taking the time leaving your review and your kind feedback on the service from Dave in your local Wickes store. -JL

Noté 5 sur 5 étoiles

Omran has designed a fantastic kitchen

Omran has designed a fantastic kitchen. I have found the service to be absolutely excellent. He has taken the time to guide us through the process, meet with tenants and is meeting with our third party installers on the first day of work to make sure everything goes well. Highly recommended

23 avril 2026
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Réponse de Wickes - Stirchley

Hi Alexander,

We're happy to hear that you found the kitchen design fantastic and the service from Omran excellent. It's great knowing that you were guided through the process and that meetings were arranged. Thank you for your feedback and recommendation! -Ellysse

Noté 5 sur 5 étoiles

Kind and quick service from Deepak Chauhan

Kind and quick service from Deepak Chauhan..great

16 avril 2026
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Réponse de Wickes - Stirchley

We are pleased to hear that the service provided by Deepak Chauhan was prompt and friendly. We appreciate you taking the time to share your positive experience with us! -AK

Noté 5 sur 5 étoiles

Absolute pleasure to work with Deepak…

Absolute pleasure to work with Deepak Chauhan to order a new kitchen. Helpful, knowledgeable and professional.

21 mars 2026
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Réponse de Wickes - Stirchley

We appreciate you sharing your feedback. It's great to hear that you found your experience with Deepak Chauhan whilst ordering a new kitchen to be helpful and professional. -AK

Noté 5 sur 5 étoiles

Kitchen planning appointment

We had a kitchen planning appointment. Julie Lovell was very knowledgable, helpful and efficient. She listened well to our wishes and advised us from there. We went back a fewdays later for a follow up appointment and ordered the kitchen.

28 mars 2026
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Réponse de Wickes - Stirchley

Hi Rosemarie, we're happy to hear that your kitchen planning appointment was helpful and efficient. It's great to know that our advice met your needs and that you placed an order. Thanks for your kind feedback. -LG

Noté 5 sur 5 étoiles

Deepak and our new kitchen

Deepak, the kitchen consultant was so friendly and helpful and we could feel that he had our best interests at heart.

4 avril 2026
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Réponse de Wickes - Stirchley

Hey Tom, thank you for your five-star review, and I'm delighted that Deepak was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Blown away by the final result!

Julie in the design department was amazing at focusing on my individual needs and wants, and created a beautiful kitchen that I’m being proud to show off!
I wanted to go for bold colouring, and she gave me the courage to do it, and I couldn’t be happier with the outcome. Now it’s finished I still pinch myself to remind myself that these bold concepts and colours are of my own choosing, and beyond surfacing.It was a pleasant and uplifting experience, and an exciting time seeing it go in and my plans come to reality. Julie (Stirchley branch) you’re a magician!!

1 mars 2026
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Réponse de Wickes - Stirchley

Hi Sandie, We appreciate you sharing your kitchen design experience. We're happy to hear that Julie focused on your needs and wants, creating a beautiful kitchen. We value that she gave you the courage to explore bold coloring, and that you are happy with the outcome. - Sean

Noté 5 sur 5 étoiles

Where do I start !!☺️

Where do I start !!! When I walked in I knew nothing about kitchens !!! Julie greeted me with a lovely hot coffee and sat me down and guided me through the whole process in such a professional but understanding way ... making suggestions of what we may need or not need ... She helped me so much in picking the affordable options for my budget and didnt push at all to choose something which i couldnt afford ?....which I cannot tell you how much i appreciated !... she gave me time to think it through ...1 year to be precise !!🤣 ...(.we are renovating !!!!)...and she kept me informed of when the sales were running so that I could get a good deal !!! She explained the payment process so well ...which has given me alot of flexibility ...so I can adapt the design if needs be and there is a zero % monthly payment process ...which again adds flexibility with finances !!! So thankyou Julie !!! Wickes you have a real gem in Julie.... she is Gold dust !!!✨️

24 mars 2026
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Réponse de Wickes - Stirchley

Hi Sarah,

We're thrilled to hear that you had a positive experience and that you felt supported throughout the kitchen design process. It's great to know that Julie was able to guide you and provide affordable options. Thank you for your positive feedback! -Ellysse

Noté 5 sur 5 étoiles

We visited Stirchley Wickes yesterday…

We visited Stirchley Wickes yesterday to have a bathroom designed , we saw Julie Lovell , she was so friendly & helpful that we are delighted with our new bathroom design , thank you Julie

18 mars 2026
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Réponse de Wickes - Stirchley

Hi Tracey, We appreciate you sharing your feedback. We're happy to hear that you are delighted with the friendly design experience from Julie. Thank you! - Sean

Noté 5 sur 5 étoiles

Super helpful staff

I always use this store as I find the staff super helpful. had to return some items this time. Neil the store manager was on hand to process this for me. I caught them just before closing and was still met with a smile. Never a bad experience here.
Thanks again Neil!

19 mars 2026
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Réponse de Wickes - Stirchley

Hi Daniel, We appreciate you taking the time to share your positive experience in our store. We're happy to hear that Neil was helpful and that you were met with a smile. Thank you for your feedback! - Sean

Noté 5 sur 5 étoiles

Great experience at Wickes Stirchley

Great experience at Wickes Stirchley. Dave D was super helpful and couldn’t do enough for us! Thanks pal!

14 mars 2026
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Réponse de Wickes - Stirchley

Hi Tony, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had a great experience at our Stirchley branch and that Dave was able to provide excellent customer service. -SM

Noté 5 sur 5 étoiles

We had decided to purchase a full…kitchen

We had decided to purchase a full kitchen at the stirchly wikes and the representative Deepak Chauhan was fantastic showing all types and giving a great indepth review of all types of kitchens also taking in what we wanted.

5 mars 2026
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Réponse de Wickes - Stirchley

We appreciate you sharing your experience. We're happy to hear that Deepak Chauhan provided a fantastic and in-depth review of our kitchen options, aligning with your preferences. -AK

Noté 2 sur 5 étoiles

Stirchley branch

Stirchley branch. Unbelievably rude staff member. No apology for £10 short change for example.

1 mars 2026
Avis spontané
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Réponse de Wickes - Stirchley

Hi Steve.

Thanks for your feedback. I’m really sorry to hear about your experience at our Stirchley branch. This isn’t the level of service we aim to provide. We’ll pass this on to the team to have this looked into further. - PP

Noté 5 sur 5 étoiles

Julie really helped and made things a…

Julie really helped and made things a lot easy for me when designing and ordering a new kitchen with her, she couldn’t of been anymore help

22 février 2026
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Réponse de Wickes - Stirchley

Hi, Adam. Thank you for taking the time to share your review with us. We're delighted to see that Julie was really helpful and made the process of ordering your new kitchen easy. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Excellent bathroom buying experience

We had an excellent experience buying a bathroom from Julie Lovell at Wickes. She came to measure up the room and planned out a fantastic design that we really needed. Julie was very helpful answering all of our questions and breaking down the quote for us to help us save but also get a great product.

19 février 2026
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Réponse de Wickes - Stirchley

Hi Luke,

We're happy to hear that you had an excellent experience purchasing a bathroom. It's great to know that the design met your needs and Julie answered all of your questions. Thank you for your positive feedback. -Ellysse

Noté 5 sur 5 étoiles

Deepak is an amazing worker

Deepak is an amazing worker, who was extremely helpful, understanding and patient as he helped me design my kitchen. He gave me a wide range of options and took me through each one. He listened to my ideas and created my dream kitchen.

10 février 2026
Avis spontané
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Réponse de Wickes - Stirchley

We appreciate you sharing your feedback. We're happy to hear that our worker was extremely helpful, understanding, and patient as they helped you design your kitchen. It is great they listened to your ideas. Thanks again for the kind feedback. -JL

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