Wickes - Stirchley Avis 

249
TrustScore 4.5 sur 5

4,7

1 Ash Tree Road, Stirchley West Midlands, B30 2BJ, GB


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Noté 5 sur 5 étoiles

Deepak designed a beautiful and practical kitchen for our space, and provided lots of useful information throughout the process. He was also very understanding when we had to pause going ahead with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Stirchley

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, Royaume-Uni

  • +441214598908

4,7

Excellent

TrustScore 4.5 sur 5

249 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(249)

14 238 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Deepak is an amazing worker

Deepak is an amazing worker, who was extremely helpful, understanding and patient as he helped me design my kitchen. He gave me a wide range of options and took me through each one. He listened to my ideas and created my dream kitchen.

10 février 2026
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Réponse de Wickes - Stirchley

We appreciate you sharing your feedback. We're happy to hear that our worker was extremely helpful, understanding, and patient as they helped you design your kitchen. It is great they listened to your ideas. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Helpful and efficient

Deepak helped us with designing our utility space. He made useful suggestions based on our own ideas. He was proactive in showing us different ideas to get the best out of our space within budget. All with a smile on his face. Many thanks Deepak.

27 janvier 2026
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Réponse de Wickes - Stirchley

Hi Suze, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Deepak was able to offer ideas while accommodating to your needs and budget! -SM

Noté 5 sur 5 étoiles

Home Visit…very convenient

Omran was very courteous and friendly and also very knowledgeable. He came up with a great design plan to make my downstairs bathroom more suitable for my upcoming hip op. I was trying to figure out how to fit in a walk in shower. I have a follow up appointment at the showroom tomorrow.

2 février 2026
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Réponse de Wickes - Stirchley

Hi Corrie, Thank you for sharing your experience with us! It is wonderful to hear that Omran was able to deliver excellent customer service while accounting for your neds. -SM

Noté 4 sur 5 étoiles

Wonderful customer service

Wonderful customer service, ready to help and with respect l

5 février 2026
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Réponse de Wickes - Stirchley

We appreciate you sharing your experience with us, and we're so glad to hear that our team provided wonderful and respectful support. -AK

Noté 5 sur 5 étoiles

Highly recommend Deepak

A big thank you to Deepak for his advice and designs for our bathroom which use the small space efficiently and look great too. He was very patient when we visited the store and showed us lots of options to customise. He also went the extra mile to update our order on his day off so we could book the delivery in time for the work to start. I highly recommend Deepak to anyone looking to update their bathroom.

5 février 2026
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Réponse de Wickes - Stirchley

Hi Grace.

We appreciate you sharing your experience. We're happy to hear that our team member was helpful in designing your bathroom, using the small space efficiently, and providing options to customize. It's great to know they went the extra mile to update your order. Thank you for your recommendation.- PP

Noté 5 sur 5 étoiles

We had a great experience with Deepak…

We had a great experience with Deepak in the Stirchley store, his knowledge and manor was excellent, clear communication and understanding, would highly recommend him if wanting a kitchen designing.

28 janvier 2026
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Réponse de Wickes - Stirchley

Hi Matthew, we appreciate you sharing your experience. We're happy to hear that our colleague's knowledge, clear communication, and understanding were excellent during your kitchen design. -LG

Noté 5 sur 5 étoiles

Helpful

Deepak was very patient & helpful with coming up with our quote & was very nice!

30 janvier 2026
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Réponse de Wickes - Stirchley

We're happy to hear that Deepak was helpful and patient during your quote process. Thank you for your positive feedback; we appreciate it! -AK

Noté 5 sur 5 étoiles

New kitchen

I needed a new kitchen and I can't rate my design consultant Deepak Chauhan highly enough. He designed a wonderful kitchen which is very practical and affordable. He was a joy to work with! 10/10

17 janvier 2026
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Réponse de Wickes - Stirchley

Hi, Vanessa. Thank you for taking the time to share your review with us. We are really happy to see that your design consultant, Deepak, done a great job designing your kitchen which you find very practical. We are also happy to see that he was a joy to work with. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Fab service

Went to wickes for a new kitchen deepak our advisor was absolutly fab new what he was on about then when he came to our home to asses he talked us thru all the plans and sizes to make best use of my space and fit in what I required

21 janvier 2026
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Réponse de Wickes - Stirchley

Hi Susan,

We're happy to hear that Deepak was helpful during your kitchen renovation! It's great to know they guided you through the plans and sizes to maximize your space. Thanks for your positive feedback. -Ellysse

Noté 5 sur 5 étoiles

We had a great experience with Deepak…

We had a great experience with Deepak Chauhan who helped us with the design of our bathroom and choice of fittings. He listened to our requirements and with his in-depth knowledge he designed us a new bathroom that we will be proud to show our guests.

10 janvier 2026
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Réponse de Wickes - Stirchley

Hi John Hemming, We appreciate you sharing your feedback. It's wonderful to hear that Deepak Chauhan's expertise helped you design a bathroom that you'll be proud of. -LC

Noté 5 sur 5 étoiles

I needed a new kitchen booked an…

I needed a new kitchen, i booked an appointment Deepak came round and done the measurements and then went on to design a new kitchen.
Deepak was such a wonderful individual who was extremely helpful and very experienced,nothing was too much trouble for him.
Together we came up with a kitchen design which is very practical and also affordable.
I would highly recommend the service provided by this outlet.

18 janvier 2026
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Réponse de Wickes - Stirchley

HI Razaq, Thanks for taking the time leaving your review. We are happy to hear that Deepak was able to come out to your house and measure the space for your kitchen and managed to come up with a design that is practical and affordable. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Me and my husband bought the kitchen…10/10 to Wickes Stirchley

Me and my husband bought the kitchen unit from wicked. The experience we got was 10/10. Everyone in the store were so much helpful. Starting from the female store manager to everyone.
Our greatest gratitude is to our kitchen planner Julie Lovell. She went up and beyond to make our lives as stressful as possible free as possible. From day one when we gave her our kitchen dimensions.
She was kind attentive and willing to help. She designed our kitchen with so much love and precision it is unbelievable.
Each time we had questions and queries she was there all the way. Now we look at our kitchen with joy and pride. Thank s to this remarkable lady who does her work with diligence Julie Lovell.
And thank you to all the staff in Wickes Stirchley 🙏🏽❤️

22 décembre 2025
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Réponse de Wickes - Stirchley

Hello Khukhu, thanks for your five-star review, and I'm glad that you enjoyed the design service from Julie in our Stirchley store, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Dave D was welcoming and open to help…

Dave D was welcoming and open to help me navigate the flooring section! I am new to the measurements and differences in styles and he helped me pick the right flooring for my budget! One of the most helpful staff I have met so far and I will be back to the paints next.

16 janvier 2026
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Réponse de Wickes - Stirchley

Hey Tamara, thank you for your wonderful feedback and I'm glad that Dave in our Stirchley store was helpful with your flooring queries! - Dylan

Noté 5 sur 5 étoiles

I don’t usually write reviews

I don’t usually write reviews, but I’m so impressed with the quality of service that a member of staff continually provides at the Stirchley branch. I’m a regular customer and I have to say he is always friendly respectful and goes out of his way to be helpful. Nothing is too much trouble.
Thank you Dave D.🙂

7 janvier 2026
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Réponse de Wickes - Stirchley

Hi Dave, We appreciate you taking the time to leave us this fantastic review. We're so glad to hear that you are impressed with the consistently high-quality service at our Stirchley branch. -LC

Noté 5 sur 5 étoiles

Amazing service Omran & Jon

Amazing service from Omran from the Stirchley store, really helpful. Store manager Jon was a great help too would shop again!

26 novembre 2025
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Réponse de Wickes - Stirchley

Hi Mr Rahman, Thank you for taking the time to share your feedback with us. It is fantastic to hear that Omran and Jon were able to meet your standards and provide a positive experience in out Stirchley store for you. -SM

Noté 1 sur 5 étoiles

Security guards more and more unmannered

I was yesterday to Stirchley to check Plywood and OSB. The security guard told me there were just 10 minutes lest, it was decent and I had enough time.

After I finished looking at all options the same security lad came to me and said "Chap!, is over!".

I felt absolutely offended by the guy. I'm 51 years this week and the lad looked in his 30 maximum. I told him that it was very disrespectful to address an older person like this, it was extremely rude, not only like a person but also addressing this to a customer. He didn't apologise but he kept his determination.

I just ignored him and left the shop, I hope to never return again. If security agents pick-up on customers on their whim, I doubt those businesses can thrive.

2 janvier 2026
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Réponse de Wickes - Stirchley

Hi Adrian, Thanks for taking the time leaving your review. We are sorry to hear about the issues you had in the Stirchley store this is not the kind of service we aim to provide at our stores. I have sent a request for further information. Thanks again for the feedback. -JL

Noté 5 sur 5 étoiles

Julie Lovell made some great…

Julie Lovell made some great suggestions which I've incorporated into my design. She also included my trade discount and boxing day discounts. Thanks Julie.

1 janvier 2026
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Réponse de Wickes - Stirchley

Hey there, thanks for your wonderful feedback, and I'm delighted that Julie was super helpful throughout your design and discounts, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

5 star service & then some!

I was dreading going in store to try & explain what I was after…
Seriously shouldn’t have worried at all!
When I got there, Julie had nailed the design of the kitchen I wanted - and all from a 5 minute phone call following a home visit to take measurements.
Painless, exciting and I’m one happy bunny!

15 novembre 2025
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Réponse de Wickes - Stirchley

We're so happy to hear that your experience with Julie was painless and exciting! It's great to know that the design met your expectations following the home visit and phone call. Thank you for sharing your positive feedback! -AK

Noté 5 sur 5 étoiles

Went in store to buy a toilet it wasn't…

Went in store to buy a toilet it wasn't stocked on the shelf Neil went out his way to get it from the back and helped me load it in my car he was very friendly and professional he is a credit to the store

22 octobre 2025
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Réponse de Wickes - Stirchley

Hi, Christine. Thank you for taking the time to share your review with us. We are happy to see that, Neil, was professional and friendly, going above and beyond to provided great customer service. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

New Kitchen for a complete kitchen rebuild

I recently visited your Stirchley store with my with my wife to look at the kitchens on display. We spoke to a lady called Julie Lovell who from the start was very pleasant and professional about what we wanted from our kitchen. Julie arranged a home visit to measure up for a new kitchen and left after arranging a meeting at the store later that week. We met Julie in store and she showed us the design that she had done, it followed exactly what we were after, she met every expectation we were after. We purchased the kitchen then and there with the delivery date all sorted, and I left the store with a very happy wife.
We found Julie Lovell to be a very professional and pleasant person in dealing with our new kitchen.
Many thanks for all the help.

5 octobre 2025
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Réponse de Wickes - Stirchley

Hi http://spklr.io/62040Bz1ye, We appreciate you sharing your experience in our Stirchley store. We're happy to hear that the kitchen designer Julie Lovell met your expectations and that you were pleased with the service you received. Thank you for your positive feedback; we value it! -LC

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