Wickes - Watford Avis 

191
TrustScore 4.5 sur 5

4,6

Otterspool Way, Watford Hertfordshire, WD25 8HL, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Total waste of time. Made an appointment for a kitchen designer to come and talk about new worktops, sinks, hob etc. When I told him he said they only do complete kitchens. Had there been anyone in t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the ite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is solely to review the design experience with the WATFORD branch - specifically our designer Tom Collins. What an absolute gentleman and total professional. Tom has been so helpful, he w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Watford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Otterspool Way, Watford, Hertfordshire, WD25 8HL, Royaume-Uni

  • +441923225554

4,6

Excellent

TrustScore 4.5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(191)

13 341 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy 😃

Been using the Watford Wickes store for years even since when they were by Bushey Arches. Never been let down by any of the staff….just gotta say that Kirti is an asset to the store 😁

4 septembre 2025
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Réponse de Wickes - Watford

Hi, Michael. Thank you for taking the time to share your review with us. I'm really pleased to see that, Kirti and other staff members at our Wickes store in Watford make your visit a great experience. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Ben at wickes

Ben at wickes, Watford branch .
What a pleasure.
You listened to me, soothed my fears and helped and guided me so professionally.
Would recommend you 100%
Thanks you so much

30 août 2025
Avis spontané
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Réponse de Wickes - Watford

Hey Stacey, thanks for your five-star review, and I'm glad you enjoyed the service from Ben in our Watford store! - Dylan

Noté 5 sur 5 étoiles

I was served by Sam and he gave me…

I was served by Sam and he gave me excellent service. I will love visit again because of his technical knowledge

30 août 2025
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Réponse de Wickes - Watford

Hey Oppong, thanks for your five-star review, and I'm glad you enjoyed the service from Sam in our Watford store! - Dylan

Noté 5 sur 5 étoiles

I've been using wickes for years and in…

I've been using wickes for years and in particular the watford branch. Not only have they had a great selection of goods I need for various jobs undertaken but the staff are consistently very helpful too, especially "Kirti" who always takes time, answers any queries and is always very helpful. An asset to " Wickes" and always service with a smile..
Many thanks
Johny

22 août 2025
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Réponse de Wickes - Watford

Hi Johny, thank you for taking the time to leave a review. I'm happy to hear that you're able to get the items that you need at our Watford store and have received helpful advise and great service from Kirti. -LG

Noté 5 sur 5 étoiles

Excellent service and attention

Excellent service and attention. Staff are nice especially Kirti and Haroon.

25 août 2025
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Réponse de Wickes - Watford

Hi Roy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kirti and Haroon in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Kitchen re-fit measure appointment

Gary from Watford branch, attended to start our kitchen design and fit project. He is a great ambassador for the company.
Very polite and professional.
Now waiting to arrange a show room visit.

23 août 2025
Avis spontané
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Réponse de Wickes - Watford

Hi, Lata. Thank you for taking the time to share your review with us. I am really pleased to see that Gary, was very polite and professional. Please do keep us updated on your project! Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Amazing Sara

Sara on the check out, is consistent in giving fantastic customer service. Helpful, Friendly and professional.

21 août 2025
Avis spontané
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Réponse de Wickes - Watford

Hi Louisa,

Thank you for sharing your experience. We're happy to hear that you consistently receive fantastic, helpful, friendly, and professional customer service at checkout.

-Ellysse

Noté 5 sur 5 étoiles

Very pleasant staff

Very pleasant staff. Especially Sara and Kirti. Service is very good. Always shop here when I can.

21 août 2025
Avis spontané
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Réponse de Wickes - Watford

Hi G Haynes,

We appreciate you taking the time to leave us your feedback! We're happy to hear that our team is pleasant and provides good service.

-Ellysse

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, always helpful especially Sara and Kirti. Always served with a smiley face whenever I’m shopping in the store.

20 août 2025
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Réponse de Wickes - Watford

We appreciate you taking the time to leave us this great review. We're so glad to hear that our staff are always helpful and friendly during your visits. -AK

Noté 5 sur 5 étoiles

Watford

Kirti is always happy to help at all times. The store has wonderful people and provides wonderful service.

19 août 2025
Avis spontané
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Réponse de Wickes - Watford

Hi John,

We appreciate you taking the time to leave us a five-star review! We're happy to hear that our team is helpful and provides wonderful service.

-Ellysse

Noté 5 sur 5 étoiles

Wickes Watford

I use this store alot and have got to know the staff really well. They are always helpful and friendly. The store is well stocked and I can nearly always get what I need.

19 août 2025
Avis spontané
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Réponse de Wickes - Watford

Hi Mr stefan hoffmann, we appreciate you taking the time to leave us such a fantastic review! We're happy to hear that our team is helpful, friendly, and the store is well-stocked. - LC

Noté 5 sur 5 étoiles

Always use Wickes watford and the staff…

Always use Wickes watford and the staff are amazing and Kirti is always so helpful friendly and polite always a pleasure to go there .

19 août 2025
Avis spontané
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Réponse de Wickes - Watford

Hi Joan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kirti in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great service from Wickes Watford

Excellent customer service from a colleague Haroon went in-store to get some Water softener salt tablets.This individual could see me struggling to load the 3 bags onto the trolley he went out his own way stop what he was doing and loaded the 3 bags for me even went to the extreme to load them in my car for me.Great customer service from Haroon and the store highly recommend using Wickes Watford.

Thank you Haroon

King regards -M Williamson

18 août 2025
Avis spontané
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Réponse de Wickes - Watford

We appreciate you taking the time to share your positive experience. We're so glad to hear that Haroon provided such excellent assistance with your purchase. It's wonderful to know that their help made your visit to the store a great one. Thank you for recommending our Watford location! -AK

Noté 5 sur 5 étoiles

Great service at Wickes Watford

We decided to buy our new bathroom from Wickes as we had had a bad experience in the past and wanted the guarantees and reassurance that Wickes provided.
From start to finish everything ran smoothly.
Tom who very kindly came to our house for the initial consultation was very reassuring and professional .
Everything was done on time and to a great standard and I would certainly recommend Wickes and only wish I had used them before.
With many thanks.

6 mai 2025
Avis spontané
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Réponse de Wickes - Watford

Hi Susan,

We appreciate you sharing your feedback and are happy to hear that your bathroom project ran smoothly. It's great to know that the initial consultation was reassuring and professional. We thank you for recommending us!

-Ellysse

Noté 5 sur 5 étoiles

Excellent service from Stephen Isara

Excellent service from Stephen Isara. He instantly came to my aid, sourced exactly what I wanted, carried it to the Reception desk, (lady there was also very pleasant) and carried it out to my car.

8 août 2025
Avis spontané
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Réponse de Wickes - Watford

We appreciate you sharing your experience. We're so glad to hear that you received excellent service and assistance from Stephen Isara in finding your items and getting them to your car. -AK

Noté 5 sur 5 étoiles

Great customer service at Wickes from…

Great customer service at Wickes from everyone in the team especially from Sara and Kirti. Always there to help and make sure you get the product you need otherwise they promptly order it for you and notify you when it arrives.
Have been going to Wickes for years now and they are always welcoming in the early mornings and overall great service and staff.

9 août 2025
Avis spontané
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Réponse de Wickes - Watford

We're happy to hear that you consistently receive great customer service from our team, especially from Sara and Kirti. It's wonderful to know they are always there to help you find the products you need. We appreciate your positive feedback. -AK

Noté 5 sur 5 étoiles

I use Wickes in Watford for most of my…

I use Wickes in Watford for most of my building supplies, Kirti is around, happy to help and always friendly and polite.

7 août 2025
Avis spontané
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Réponse de Wickes - Watford

Hi Ian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kirti in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Wickes Watford is my go to for building…

Wickes Watford is my go to for building materials and timber. Friendly staff and Sara is a breath of fresh air early in the morning. Always smiling even during the darker winter months. Wickes has definitely filled the gap left by b and q’s decline…

6 août 2025
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Réponse de Wickes - Watford

Hi Mark, thank you for taking the time to leave a review. I'm really pleased to hear that you are able to get the building and timber materials you need at our Watford store and that Sarah and the staff are friendly. - LG

Noté 5 sur 5 étoiles

Great customer service

I visited the branch today to purchase materials for my bathroom refurbishment and I received great customer service from a member of staff.
I was helped by Haroon who was very polite, helpful and knowledgable. I received great advice which helped me to make the right decision.

4 août 2025
Avis spontané
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Réponse de Wickes - Watford

We appreciate you sharing your feedback. We're glad to hear that Haroon provided great customer service during your visit and offered helpful advice for your bathroom project. Good luck with your bathroom refurbishment! -AK

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