Wickes supplied doors to my joiner. One of the doors was so poor quality that you could see through one of the knots but only when fitted. Although wickes suppliers honoured their guarantee to replac... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLysander Close, Unit 3, Clifton Moor North Yorkshire, YO30 4XB, GB
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Lisez les avis des autres
This is my 2nd kitchen I have. bought from Wickes,The first one lasted 26 years and to be fair there was not much wrong with it, apart from I had had it 26 years and fancied a change. We have just... Voir plus
L'entreprise a répondu
Josh completely understood my reason for considering a kitchen replacement. He was very friendly and thorough and gave me confidence that you can deliver the kitchen to make my life much easier withi... Voir plus
L'entreprise a répondu
I am 71yrs old and went to York Wickes for 2 bags of cement and 3 bags of sand all 25kgs. Adam the staff member was so friendly and found out I needed sharp sand not kiln dried, put them on the trolle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - York
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Lysander Close, Unit 3, Clifton Moor, North Yorkshire, YO30 4XB, Royaume-Uni
- +441904692799
4,3
Excellent
68 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Harry Siepker was so helpful
Harry Siepker was so helpful
He sourced my collection, explained products on offer and assisted in store to take a heavy door off display right to my car
He couldn’t have been more helpful and polite
11 février 2026
Avis spontané
Réponse de Wickes - York
Hi Karen, Thank you for telling us about your visit to our York store and about the great customer service you received from our colleague Harry. Thank you for leaving a five-star review. - DG
Helpful service
Although he could not completely resolve my issue, I found Ashton in the York store very helpful and polite. He went the extra mile to find as best a resolution as possible which I appreciated I was very happy with the outcome and service shown.
15 février 2026
Avis spontané
Réponse de Wickes - York
We appreciate you sharing your experience. We're happy to hear that Ashton was helpful and polite while trying to find the best resolution possible. -AK
Gloria went above and beyond to help me…
Gloria went above and beyond to help me with today’s purchases.
5 février 2026
Avis spontané
Réponse de Wickes - York
Hi Mick, we're happy to hear that you had such a positive experience. Thank you for sharing your feedback; we appreciate it. -LG
Helpful service from Owen
26 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Adrian, Thanks for taking the time leaving your review and your kind feedback about Owen. -JL
Good to find everything under 1 roof…
Good to find everything under 1 roof and at great prices ... Ashton was very helpful indeed, showing me the range of options and prices
3 février 2026
Avis spontané
Réponse de Wickes - York
Hi Ann, we're happy to hear that you found what you needed at great prices. We appreciate your kind words about the helpful service you received. Thanks for your feedback. -LG
Owen was very friendly and helpful when…
Owen was very friendly and helpful when we ordered some wall panelling.
2 février 2026
Avis spontané
Réponse de Wickes - York
Hi, Deb. Thank you for taking the time to share your review with us. We are really happy to see that Owen provided great customer service during your visit to purchase wall panelling. Thank you again for your kind feedback. - Scott H
Réponse de Wickes - York
Hi Kain, Thanks for taking the time leaving your review and your kind feedback on your local Wickes store. -JL
Small Wickes
Owen was polite and helpful. The stock of Wickes own brand paint was disappointingly small which meant I had to travel to a different store.
26 janvier 2026
Avis spontané
Réponse de Wickes - York
Hey Richard, thanks for your wonderful feedback, and I'm delighted that Owen in our York store was super helpful throughout your visit! - Dylan
Owen was very helpful and efficient.
Owen was very helpful and efficient.
10/10
26 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Steve.
We appreciate your kind words! We're happy that you found our service helpful and efficient.- PP
Exemplary service
Our experience with our designer, Chris Fryer of the Wickes York Store was exemplary. He clearly understood our ideas, offered his own ideas for improvement and came up with a design that we really liked. Chris was very clear and thorough, and a quote was immediately produced from the design. A better experience with Wickes then with some other suppliers. Thank you Chris. 21
21 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Rob,
Thank you for your five-star review. We're happy to hear that Chris was exemplary and clearly understood your ideas, offering improvements, and creating a design you liked. We appreciate your feedback. -Ellysse
David my diy hero
I went in with a idea of fitting my own hanging rails spoke to the loveliest chap called david who directed me to all the right places he assisted me in choosing everything from the rails and fitments to the correct size screws and raw plugs got me the correct handsaw to shorted for mention rails and the correct drill bit he then took everything to the till for me and rang it all through he gave me so much invaluable tips what a great service he has given me the confidence to attempt doing even more of my own day. Thankyou david I will be back
19 janvier 2026
Avis spontané
Réponse de Wickes - York
Mr NEIL FAIRCLOUGH We're happy to hear that you had such a positive experience. It's great to know that David was so helpful and gave you the confidence to tackle your project. Thank you for your kind words; we appreciate your feedback and look forward to your return. -LC
Better experience than usual
I really needed some M4 35mm bolts to fit a TV to some new legs for a relative, of course that size is unavailable anywhere so snap-off screws should work (I hope). Could I find them? Er, no. Alex to the rescue, I'd never have thought of looking on the doorknobs and door furniture display. Thanks Alex! I've been in before for a specific item, in theory in stock, and walked away empty handed, but not this time.
18 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Andrew, Thanks for taking the time leaving your review. We are happy to hear that Alex was able to help you find the item that you needed for your project you are doing. Thanks again for the kind feedback. -JL
Wickes 5* service Thank you
Excellent service from start to finish. I felt i needed to write a review for the whole package. Swift order fast delivery not one misshaps. Well done wickes. I ordered compost so very heavy was brought to front door. No problems.
7 janvier 2026
Avis spontané
Réponse de Wickes - York
We're happy to hear that you had such a positive experience with your recent order! It's great to know our team provided excellent service and a smooth delivery. Thank you for your kind words. -AK
Do not use these people
Do not use these people. Absolute comedians. You pay for a bathroom up front including a delivery fee. They then tell you to take a day off work so they can deliver when they want. Really? Who is the customer here. Avoid at all costs. I was warned about Wickes, I wish I’d listened
6 janvier 2026
Avis spontané
Réponse de Wickes - York
Hey Martin, thanks for your valuable feedback, and I'm really sorry to hear about your bathroom experience. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan
Fast click and collect and friendly staff
Great click and collect service, super quick and Mel was really helpful and friendly!
4 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Ads, Thanks for taking the time leaving your review. We are happy to hear that Mel was helpful and the click and collect service was super quick. Thanks again for the kind feedback. -JL
Great service from Mo
28 novembre 2025
Avis spontané
Réponse de Wickes - York
Hi, David. Thank you for taking the time to share your review with us. We are happy to see that, Mo, provided great customer service during your visit. Thank you again for your valuable feedback. - Scott H
Réponse de Wickes - York
Hi, Michael. Thank you for taking the time to share your review with us. We are delighted to see that, Mo, was extremely helpful and provided a great service. Thank you again for your kind feedback. - Scott H
Excellent customer service
Excellent customer service during the recent purchase of a new kitchen. Store manager Mike initially saw us looking at the extensive in store kitchen display and chatted briefly about our project before introducing us to kitchen designer Chris. Chris has guided us through our evolving ideas with patience even when our “must have” list completely changed and required him to take time to rework the plan. At no point were we given a hard sell or felt pressurised into adding things that do not work for us and we are now delighted with the finalised plan and confident that the Wickes installation service will result in the kitchen of our dreams!
16 novembre 2025
Réponse de Wickes - York
Hi Sarah and Damian, Thank you for your feedback regarding the purchase of your new kitchen and in particular the excellent service you received from Mike and Chris. We are all pleased with helping you get the kitchen of your dreams. DG
Really helpful and polite staff
Really helpful and polite staff! Mo was great
17 novembre 2025
Avis spontané
Réponse de Wickes - York
Hi Patrick, Thanks for taking your time to leave your review with us. We are happy to hear that Mo was really helpful and polite. Thanks again for your feedback. - JL
friendly and great service
friendly and great service. thank you Mo for being very helpful
14 novembre 2025
Avis spontané
Réponse de Wickes - York
Hi, Robert. Thank you for taking the time to share your experience with us. We are happy to see that, Mo, provided great friendly customer service. Thank you again for your kind feedback. - Scott H
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