I was served by a lovely lady called Amy she was so polite and friendly and listened to everything I said. Its such a refreshing change from the last time I came in was around 6 months ago and didn't... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLysander Close, Unit 3, Clifton Moor North Yorkshire, YO30 4XB, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delivery driver caused property damage. Even though I had evidence of damage they decided to take the drivers account. What happened to customer is always right? I reported the incident straight away... Voir plus
L'entreprise a répondu
What amazing service i have just received from the york Clifton Moor team. Lady called Gloria initially served me with a click and collect and kindly found Finn to help me with carrying two heavy bags... Voir plus
L'entreprise a répondu
We booked an appointment online to see the kitchen design specialist for our Utility @ Wickes, Clifton Moor, York. We have to say that it’s not often that reality exceeds your expectation, but... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - York
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Lysander Close, Unit 3, Clifton Moor, North Yorkshire, YO30 4XB, Royaume-Uni
- +441904692799
4,2
Bien
80 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Owen was very helpful and efficient.
Owen was very helpful and efficient.
10/10
26 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Steve.
We appreciate your kind words! We're happy that you found our service helpful and efficient.- PP
Exemplary service
Our experience with our designer, Chris Fryer of the Wickes York Store was exemplary. He clearly understood our ideas, offered his own ideas for improvement and came up with a design that we really liked. Chris was very clear and thorough, and a quote was immediately produced from the design. A better experience with Wickes then with some other suppliers. Thank you Chris. 21
21 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Rob,
Thank you for your five-star review. We're happy to hear that Chris was exemplary and clearly understood your ideas, offering improvements, and creating a design you liked. We appreciate your feedback. -Ellysse
David my diy hero
I went in with a idea of fitting my own hanging rails spoke to the loveliest chap called david who directed me to all the right places he assisted me in choosing everything from the rails and fitments to the correct size screws and raw plugs got me the correct handsaw to shorted for mention rails and the correct drill bit he then took everything to the till for me and rang it all through he gave me so much invaluable tips what a great service he has given me the confidence to attempt doing even more of my own day. Thankyou david I will be back
19 janvier 2026
Avis spontané
Réponse de Wickes - York
Mr NEIL FAIRCLOUGH We're happy to hear that you had such a positive experience. It's great to know that David was so helpful and gave you the confidence to tackle your project. Thank you for your kind words; we appreciate your feedback and look forward to your return. -LC
Better experience than usual
I really needed some M4 35mm bolts to fit a TV to some new legs for a relative, of course that size is unavailable anywhere so snap-off screws should work (I hope). Could I find them? Er, no. Alex to the rescue, I'd never have thought of looking on the doorknobs and door furniture display. Thanks Alex! I've been in before for a specific item, in theory in stock, and walked away empty handed, but not this time.
18 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Andrew, Thanks for taking the time leaving your review. We are happy to hear that Alex was able to help you find the item that you needed for your project you are doing. Thanks again for the kind feedback. -JL
Wickes 5* service Thank you
Excellent service from start to finish. I felt i needed to write a review for the whole package. Swift order fast delivery not one misshaps. Well done wickes. I ordered compost so very heavy was brought to front door. No problems.
7 janvier 2026
Avis spontané
Réponse de Wickes - York
We're happy to hear that you had such a positive experience with your recent order! It's great to know our team provided excellent service and a smooth delivery. Thank you for your kind words. -AK
Do not use these people
Do not use these people. Absolute comedians. You pay for a bathroom up front including a delivery fee. They then tell you to take a day off work so they can deliver when they want. Really? Who is the customer here. Avoid at all costs. I was warned about Wickes, I wish I’d listened
6 janvier 2026
Avis spontané
Réponse de Wickes - York
Hey Martin, thanks for your valuable feedback, and I'm really sorry to hear about your bathroom experience. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan
Fast click and collect and friendly staff
Great click and collect service, super quick and Mel was really helpful and friendly!
4 janvier 2026
Avis spontané
Réponse de Wickes - York
Hi Ads, Thanks for taking the time leaving your review. We are happy to hear that Mel was helpful and the click and collect service was super quick. Thanks again for the kind feedback. -JL
Great service from Mo
28 novembre 2025
Avis spontané
Réponse de Wickes - York
Hi, David. Thank you for taking the time to share your review with us. We are happy to see that, Mo, provided great customer service during your visit. Thank you again for your valuable feedback. - Scott H
Réponse de Wickes - York
Hi, Michael. Thank you for taking the time to share your review with us. We are delighted to see that, Mo, was extremely helpful and provided a great service. Thank you again for your kind feedback. - Scott H
Excellent customer service
Excellent customer service during the recent purchase of a new kitchen. Store manager Mike initially saw us looking at the extensive in store kitchen display and chatted briefly about our project before introducing us to kitchen designer Chris. Chris has guided us through our evolving ideas with patience even when our “must have” list completely changed and required him to take time to rework the plan. At no point were we given a hard sell or felt pressurised into adding things that do not work for us and we are now delighted with the finalised plan and confident that the Wickes installation service will result in the kitchen of our dreams!
16 novembre 2025
Réponse de Wickes - York
Hi Sarah and Damian, Thank you for your feedback regarding the purchase of your new kitchen and in particular the excellent service you received from Mike and Chris. We are all pleased with helping you get the kitchen of your dreams. DG
Really helpful and polite staff
Really helpful and polite staff! Mo was great
17 novembre 2025
Avis spontané
Réponse de Wickes - York
Hi Patrick, Thanks for taking your time to leave your review with us. We are happy to hear that Mo was really helpful and polite. Thanks again for your feedback. - JL
friendly and great service
friendly and great service. thank you Mo for being very helpful
14 novembre 2025
Avis spontané
Réponse de Wickes - York
Hi, Robert. Thank you for taking the time to share your experience with us. We are happy to see that, Mo, provided great friendly customer service. Thank you again for your kind feedback. - Scott H
Mo saves the sale (probably)
The store didn’t have what I wanted in stock, but Mo made sure I didn’t leave to try and order it myself. He sorted a delivery to my house before I left the store (and potentially bought something else from someone else). If this guy worked for me I’d be very happy with that activity.
10 novembre 2025
Avis spontané
Réponse de Wickes - York
Hi, Harry. Thank you for taking the time to share your review with us. We are really pleased to see that, Mo, was able to help get the product you needed. Thank you again for your valuable feedback. - Scott H
Great experience
We booked an appointment online to see the kitchen design specialist for our Utility @ Wickes, Clifton Moor, York.
We have to say that it’s not often that reality exceeds your expectation, but fair play, after 3 hours of detailed conversation, Chris had designed our new Utility, and it went so well we got him to design our new Kitchen too. Chris’s attention to detail and desire to help us achieve our objectives was immense.
Great all round experience, a great solution for us - Thank you Chris!
Sarah & Rob -York
22 octobre 2025
Avis spontané
Réponse de Wickes - York
Hi, Sarah and Rob. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Chris, at our Wickes store in York, paid a great attention to detail and provided a professional design experience. Thank you again for your kind feedback. - Scott H
Réponse de Wickes - York
Hi Richard, we're glad to hear that. Thank you for your positive feedback we appreciate it. -LG
Mo at York was very helpful throughout
Mo at York was very helpful throughout. He was thoroughly efficient and kind. Thank you
23 octobre 2025
Avis spontané
Réponse de Wickes - York
Hi, Robert. Thank you for taking the time to share your experience with us. We are happy to see that, Mo, was very helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H
Very good store and staff
What a great set of staff, all helpful, got a decent reduction on a damaged item as well .Good selection of stock.
18 octobre 2025
Avis spontané
Réponse de Wickes - York
We're happy to hear that our staff was helpful and that you found a good selection of stock. Thank you for your positive feedback! -AK
Great initial meeting
Great initial meeting. Joshua really knows his stuff and gave us some excellent advice about things we hadn’t thought of or considered. Also gave us an idea of realistic pricing which we appreciated.
16 octobre 2025
Avis spontané
Réponse de Wickes - York
Hi Judith, We're happy to hear that your initial meeting was great! We appreciate your feedback and are glad that the advice and pricing information were helpful to you. -LG
Amazingly patient kind member of staff
Amazingly patient kind member of staff, whilst I checked what I needed and then paid by voucher. Thank you Gloria!!
17 octobre 2025
Avis spontané
Réponse de Wickes - York
Hi AB, We're happy to hear that a staff member was patient and kind while assisting you with your purchase using a voucher. Thank you for your positive feedback! -LG
Réponse de Wickes - York
Hi Joyce, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mark in our store and that they provided you with useful advice. -AH
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.