Wilco Motosave Avis 

Mexborough branch take customer service to the next level. Any small detail and they are there too help. John on service is a great example. 5*

Put the track rod ends on the wrong way round the guy at the till was unprofessional please don't give money to these jokers, I've had to pay to have there shoddy job redone by a proper mechanic. It's not a complicated job I could of done it given half an hour in there workshop. It also caused damage to my car as I drove it with it driving like crap. I'm not sure of the date the work was carried out but GO ANYWHERE ELSE.

Terrible at bicycle repairs. I've had to use this place twice for bike repairs, both times they did a shoddy job and another bike shop had to fix their work for me.

The first time two of my gears were constantly cracking to the point of being unusable. I bring it in for a service and specifically mention those two gears cracking as the main problem I need fixed. They take my money, but when I get my bike back immediately I can feel those gears are still cracking as bad as before. I bring it back and get fobbed off with "oh yeah I looked at them but they need special parts from the manufacturer that we don't have", but they still took my money and didn't even mention that they didn't fix the main problem I mentioned?

The second was a simple puncture repair, I'd ridden over some glass on my rear tire causing a slow puncture that went flat a few days later. I brought it in for repair and then a few days later the tire was flat again. I complain and ask for a refund and the area manager gives me the run around and insists I must've had a second puncture... So he's saying that in the two years of having these very expensive tires with no punctures that I punctured the same tire a second time within a few days of their repair. And they refused to refund me.

Absolute shoddy service, a side note that when I put my complaint in email I was asked to call back the area manager, when I did he wasn't in and my call got passed around between 3 people in the shop who all seemed incredulous and irritated that a customer call was being given to them before telling me to wait for the area manager to call me again.

C4 cactus
Selby branch amazing customer service kept me updated as my car was repaired re cost timescale etc took it elsewhere previously and they said car ok . So pleased I took it to Selby Wilco branch as they found and repaired all issues . Will defo go back here
Amazing staff

Wayne at the Huddersfield branch was an absolute super star! Patience smiles along with care!
Got my daughters car windows sorted and made her very happy and quickly back on the road!!
5 stars from us...

To say my experience was third rate at the Wragby Road store in Lincoln and the subsequent discussion I had with their Area Manager is an understatement.
Detailed explanation to follow once I've taken legal advice....

I could not fault these guys for their customer service, I had a wiper fail on my way home to Dorset and they got me in straight away. They managed to repair it for me to get me home, it was raining heavily and as it was the drivers side it would have been impossible to drive home with it. Their manner and their treatment of me as a customer was excellent and the temporary repair was explained to me fully. I can't thank them enough.

Scammersss..
Please stay away from wilcomotosave!!.
Its not motosave, its motoloss.
These guys Tried to charge twice the charge to rapair, luckily I checked other garage and managed to fix it with half of the price!!

York branch , Arrived at 4.30 for advice on a knocking sound on my car was informed they where busy and I could book to visit the following day which I did , I left my VW Tiguan for them to have a look . Within 30 mins I was phoned to say I had a broken Coil spring, I asked if they could repair it and was told yes not a problem I was given a price and which I was happy with 3 hours later I was phoned to say my vehicle was ready to be collected.
Brilliant service and all the guys in the shop were very pleasant and easy to talk to .
I was very impressed so I also booked my up coming MOT and Service with them.

Gainsborough noto save con artists.
I've just been to wilcomotosave in Gainsborough. I decided to buy 2 items as I needed them I got over charged by £0.61p. I will not be going there every again. For £0.61p you've lost a customer for life. I will order online insteadmaybe instead of your staff sorted around doing nothing, you get them to price check your items to make sure what it says on the item is the same as what it says at the till. your incorrect pricing is the reason you lost me as a customer and the reason hy online sales are putting you out of business. Do something about your Gainsborough store.

Use wilthorpe motosave regular so tried them for a service and won't be using them again. Told me front tyres were at 2mm but when I checked them they were 3.8 and was advised all brakes were very low but yet again still plenty life on both discs and pads.

Wayne from Wilco Motosave Huddersfield saved me yet again! He is always honest and fair and always delivers top service! I can’t thank you enough!!

Overcharged to replace headlight bulbs
Very disappointed as took this at face value then when I checked competitors prices realised I had been done!
Over three time the cost for ten minutes, if that work
Avoid

Well ive read the reveiws for york they werent good ...but Had a slow puncture screw in tyer tryed 3 garages, all
booked up busy...even tried the dealer ship where I bought car from booked up too busy! Went to wilko motor save Emfeild Avenue york, did it while I waited £20. Many thanks got me out of the sh@t. commercial garages can get stuffed it's a 20min job if that!, they can't be bothered to help people out it's a days wait!! And how the fck am I suppose to get home out of york, ffs.

If I could give a zero I would,Swinton Manchester Branch

Have had my car in Malton branch. What a lovely set of staff, led by super friendly Lillian who is not afraid to get stuck in and get her hands dirty. And her face! Brilliant service, and a fantastic team.

Brilliant customer service today from Lee 1 & Janes helpful and friendly
Thank you

Gainsborough store

You can see from stats how polarized these reviews are. Most people come here to leave bad reviews but they wouldn't bother leaving a good review if they are happy with the service.
Well, I just feel compelled to give this review as a small pay back after what the guys at the shop did for me that day.
I live in Scotland. Drove over 6h, bought a car 50m south of Leeds. We are two cars driving back. The new car's TPMS indicated one of the tires is low. We stopped. I pumped it up and it's not holding pressure. No spare tire. These new cars come with a bottle of sealant in the boot instead. Good luck with that! It is 1pm already. We wasted time looking for local garages which were shut due to exceptionally great weather that day. Then we went to Costco - they were overbooked and Big thanks the they guy at Costco he pointed to Wilco. Never heard of Wilco before as I live in Scotland. It is already 4pm. I ask if the guys at the till if they can fix a tire. They say it's already past the time accepting new customers for the day. They can book me for the next day. I plead for help explaining my story. The guy at the till (Tony) answered instantly: "Don't worry, we'll help you, we will not leave you stranded."
Following this everything happened very quickly possibly in a matter of 15 minutes: The car was on a ramp, tire off. (It turned out there was a big bulge on the inside of the tire pulling the tire rim above the steel rim) Next Tony says: You would need a new tire. I have one: £40 for a budget tire just to get you home.
Not only fantastic service but also genuinely descent human beings, willing to help and a team working as a well oiled machine! Thank you and I wish we had you in Scotland.

YORK Branch - Absolutely Disgusting Service

Car booked in for a puncture repair, as anyone would do I parked my car in front of the garage, no signage to direct otherwise.

As per one of the reviews below the technicians were all out front “tools down” drinking tea and smoking which isn’t a great sight for any customer but the garage is local.

As soon as I got out of the car I was shouted at aggressively by some technician with a cigarette in his hand to move my car despite the workshop being empty.

No simple courtesy of good afternoon, could you please move your car to a designated area etc

Understandably I was angry by this treatment and said to the abusive technician “Who do you think you are talking to?”

He replied “ Get back in your car and take it somewhere elsewhere else”

I did just that, had great professional service and purchased a new tyre.

Avoid.