Do not use this company. Initially ordered an incorrect item which i was told to return, i did and they received i have evidence. The replacement was a faulty unit which i returned using their service... Voir plus
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Lisez les avis des autres
As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact p... Voir plus
Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly... Voir plus
L'entreprise a répondu
Have tried contacting this company repeatedly this week after they sent me the wrong sink.. No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise th... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
willesdenbathrooms the UK's independent bathroom retailer, with nationwide delivery. Free & Next Day Delivery available
Coordonnées de contact
High Road 100, NW10 2PP, Royaume-Uni
- www.willesdenbathrooms.co.uk
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Good experience
Not the cheapest but great delivery service. Very well packed so no damage. Thank you.
Cool touch shower bar
Great product at a good price. The reason I went with this company, was that they gave a lot of technical information about the product on their website.
Excellent product and service
An excellent first experience of dealing with Willesden Bathrooms. I ordered a counter-top basin, which was very reasonably priced compared to others I'd seen online. Delivery was incredibly quick and the basin was very well packaged. I would happily buy from this company again.
Excellent service and a high quality…
Excellent service and a high quality shower mixer bar which was easy to fit
missing link but still got item
I was told that when my order was ready to be shipped I would be sent an email link in order to track the delivery, but no email was received/sent.
paid for Next day, waited a week.
I ordered on a Sunday and paid for next day delivery, so expected delivery on Tuesday, i received an invoice on Monday stating next day delivery. On the Thursday i still had not received the item, so emailed, i received an automated return email, stating not to make further contact or i'd be moved to the end of the queue. not impressed. i did receive another mail late on Thursday, requesting information already sent on previous mail. Friday i had another email stating they had now found my order. Item arrived on the Monday. At present i have not asked for a refund for my next day delivery payment, i would rather hope that this payment will automatically be refunded.
Very nice shower enclosure which…
Very nice shower enclosure which included tray and waste all at an excellent price. Would definitely buy from Willesden’s again
Very happy with my purchase.
Quick and honest service!
Avoid at all costs
Avoid this company at all costs. I ordered a product online, had an issue with the payment and someone was able to call me straight away to resolve it, the product had turned out to be faulty and I can now not get anyone to call me regarding the issue, sent over 20 emails, requested over 20 call backs on the website and I have still not received a resolve to my issue. Don’t think I have came across a company so unprofessional in all my time, if I could give them zero starts I would have. Do your research and use a professional company people and avoid, they are awful
Looks a lovely tap and a decent price
Looks a lovely tap and a decent price, no problems so far
Quick and easy
So easy to order and arrived sooner than expected,great service thankyou
Easy ordering process
Easy ordering process, super quick delivery and good product at a good price
An apology to Willesden Bathrooms
An apology to Willesden Bathrooms. 2 days ago I gave them a 1 star review as I had problems contacting them to report two undelived items. A chat that did not appear to be answered & no phone call was answered. However Bonnie responded to my chat by email & informed me that my item had been lost by the carrier. I was offered a refund or the order would be sent out again. I chose the latter & the items were receivedthe next day. So thank you Bonnie & to Willesden Bathrooms for resolving the issue that was beyond their control
Customer service couldn’t be worse
Customer service couldn’t be worse. They don’t answer phones or reply to emails. Paid for next day delivery and didn’t even receive a dispatch email or tracking information. Cabinet mirror was delivered with a chip on it and damage to the shelves. Very poorly packed.
Good price,product as ordered and…
Good price,product as ordered and delivered quickly.
Thanks
Excellent customer service
Excellent customer service. Quick delivery and updated me regularly. Unfortunately I ordered a bath panel that wasn't quite suitable for our bath so had to return it . Did so and was refunded straight away and notified . I would definitely use this company again.
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