Willesden Bathrooms Avis 

453
•
TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not use this company. Initially ordered an incorrect item which i was told to return, i did and they received i have evidence. The replacement was a faulty unit which i returned using their service... Voir plus

Noté 4 sur 5 étoiles

As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact p... Voir plus

Noté 5 sur 5 étoiles

Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Have tried contacting this company repeatedly this week after they sent me the wrong sink.. No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise th... Voir plus

À propos de l'entreprise

  1. Rénovateur de salle de bains

Informations provenant de diverses sources externes

willesdenbathrooms the UK's independent bathroom retailer, with nationwide delivery. Free & Next Day Delivery available


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

453 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(453)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Cool touch shower bar

Great product at a good price. The reason I went with this company, was that they gave a lot of technical information about the product on their website.

26 octobre 2023
Noté 5 sur 5 étoiles

Excellent product and service

An excellent first experience of dealing with Willesden Bathrooms. I ordered a counter-top basin, which was very reasonably priced compared to others I'd seen online. Delivery was incredibly quick and the basin was very well packaged. I would happily buy from this company again.

26 octobre 2023
Noté 2 sur 5 étoiles

missing link but still got item

I was told that when my order was ready to be shipped I would be sent an email link in order to track the delivery, but no email was received/sent.

11 octobre 2023
Noté 1 sur 5 étoiles

paid for Next day, waited a week.

I ordered on a Sunday and paid for next day delivery, so expected delivery on Tuesday, i received an invoice on Monday stating next day delivery. On the Thursday i still had not received the item, so emailed, i received an automated return email, stating not to make further contact or i'd be moved to the end of the queue. not impressed. i did receive another mail late on Thursday, requesting information already sent on previous mail. Friday i had another email stating they had now found my order. Item arrived on the Monday. At present i have not asked for a refund for my next day delivery payment, i would rather hope that this payment will automatically be refunded.

8 octobre 2023
Noté 1 sur 5 étoiles

Avoid at all costs

Avoid this company at all costs. I ordered a product online, had an issue with the payment and someone was able to call me straight away to resolve it, the product had turned out to be faulty and I can now not get anyone to call me regarding the issue, sent over 20 emails, requested over 20 call backs on the website and I have still not received a resolve to my issue. Don’t think I have came across a company so unprofessional in all my time, if I could give them zero starts I would have. Do your research and use a professional company people and avoid, they are awful

9 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

An apology to Willesden Bathrooms

An apology to Willesden Bathrooms. 2 days ago I gave them a 1 star review as I had problems contacting them to report two undelived items. A chat that did not appear to be answered & no phone call was answered. However Bonnie responded to my chat by email & informed me that my item had been lost by the carrier. I was offered a refund or the order would be sent out again. I chose the latter & the items were receivedthe next day. So thank you Bonnie & to Willesden Bathrooms for resolving the issue that was beyond their control

14 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Customer service couldn’t be worse

Customer service couldn’t be worse. They don’t answer phones or reply to emails. Paid for next day delivery and didn’t even receive a dispatch email or tracking information. Cabinet mirror was delivered with a chip on it and damage to the shelves. Very poorly packed.

30 août 2023
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Quick delivery and updated me regularly. Unfortunately I ordered a bath panel that wasn't quite suitable for our bath so had to return it . Did so and was refunded straight away and notified . I would definitely use this company again.

2 septembre 2023
Avis spontané

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