Do not use this company. Initially ordered an incorrect item which i was told to return, i did and they received i have evidence. The replacement was a faulty unit which i returned using their service... Voir plus
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Lisez les avis des autres
As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact p... Voir plus
Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly... Voir plus
L'entreprise a répondu
Have tried contacting this company repeatedly this week after they sent me the wrong sink.. No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise th... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
willesdenbathrooms the UK's independent bathroom retailer, with nationwide delivery. Free & Next Day Delivery available
Coordonnées de contact
High Road 100, NW10 2PP, Royaume-Uni
- www.willesdenbathrooms.co.uk
2,9
Moyen
453 avis
Aucun historique récent de demande d’avis
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N'a pas répondu aux avis négatifs
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Easy ordering and delivery
Very
convenient ordering of Mixer tap. Arrived promptly and fitted as planed
Martin
28 juillet 2023
Good product and prompt delivery
28 juillet 2023
Very poor service advertised next day…
Very poor service advertised next day delivery ordered at 14:09 on Monday and received 16:00 on Thursday. Shower screen is really poor quality.
23 juillet 2023
Excellent service
Excellent service, delivery within a few days. Taps fantastic, well made & easy to fit, would definitely recommend.
11 juin 2023
Poor communication
7 juillet 2023
Impossible company to contact
We needed a replacement basin urgently to replace a damaged one. I initially placed an order through Ebay but with a message asking if I could pay for next day delivery.
I received an unhelpful message saying they had cancelled the ebay order (they hadn't) and I would need to place an order through their website. I did this, paying more for the item (compared to the ebay listing) and paying for next day delivery.
The short version is, next day has come and gone and no sign of the basin. It seems impossible to get through to this company by phone, despite their irritating telephone system telling you that you are first in the queue. I have called at least ten times over the last two days, with the same result.
Save yourself the stress and order from somewhere that values its customers and you can actually speak to.
26 juillet 2023
Avis spontané
410mm cloakroom basin order
Ordered a 410mm cloakroom basin as price was super good. Basin took a couple of days longer to arrive but Siam was helpful in trying to ascertain why. Good company to deal with
25 juillet 2023
Avis spontané
Quick delivery and tap lever as…
Quick delivery and tap lever as described. Very happy.
1 juillet 2023
Con artists who don’t care about their customers..
Have tried contacting this company repeatedly this week after they sent me the wrong sink..
No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise their customer.. Brilliant.
I asked for a number to explain the situation, only looking for an exchange - given a premium line number, that nobody answers, even after 10 attempts.
Avoid at all costs, absolute con artists.. Not only was the sink not as described, their delivery process was severely slow too. Save your money, shop elsewhere.
6 juillet 2023
Avis spontané
Firstly delivery company(not you)…
Firstly delivery company(not you) didn't find address
Second time delivery was refused from our side,because no name on parcel
Last one,no chance to speak with customer service,always busy
7 juin 2023
Good price and delivery on time happy…
Good price and delivery on time happy with their service
26 mai 2023
Great service great prices fast…
Great service great prices fast delivery no issues to what I had with other store great bath mixer so powerful prices are worth it for what tour getting in value highly recommend
23 mai 2023
Willesdene bathrooms used DPD for local…
Willesdene bathrooms used DPD for local delivery in my area and I can’t thank them enough. Willesdene themselves were excellent and kept me informed of the status of my delivery throughout. DPD were excellent and let me informed of the status of my delivery. I was not present and my heavily pregnant wife was at home when parcel was delivered. The DPD driver was more than helpful and happily brought the heavy and perishable (unbeknownst to dpd) parcel into our home so my wife didn’t have to carry it. Can’t thank them enough for going the extra mile. Totally positive review having had many parcels delivered over the years to many different addresses.
Thank you WILLESDENE and thank you DPD LOCAL EDINBURGH NORTH WEST
4 mai 2023
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