We were very happy with the flooring and extremely happy with Denis and Klaid, they did an excellent job completed to vey hight standards. They were very professional and very pleasant to deal with.... Voir plus
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Lisez les avis des autres
Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Voir plus
L'entreprise a répondu
I ordered 3 packs of 8 floor tiles to finish off a job. I received and large pallet containing only 1 pack. I contacted the company who apologised and promised the remainder within 24 hours. No such... Voir plus
Cheuk really helped me with working out the square meters of my flooring and answering all my questions. I appreciated the way I could reserve the flooring with a refundable deposit as another compan... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Coordonnées de contact
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Excellent
6 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Excellent communication
Excellent communication. I needed an amendment made to my order and the team were extremely helpful. Thanks!
23 juin 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Very easy transaction & very polite
22 juin 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Placed an order with Veronica over the phone
Placed an order with Veronica over the phone. All was handled well. I can’t comment on the delivery or the laminate yet as it’s not been delivered. First impressions were good
22 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Great service
Samples delivered really quickly, enabling us to make a decision. Customer service from Maria was great, responsive to emails and really helpful. Would definitely recommend this company to friends and family. Looking forward to our lovely new floor.
17 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very responsive and helpful customer…
Very responsive and helpful customer service. The timber floor is very well priced and great quality.
21 juin 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Service was fantastic and even managed…
Service was fantastic and even managed to get quicker delivery so it’s here in time. Great company!
21 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Initially struggled with payment on the…
Initially struggled with payment on the website, but then called and the payment was sorted, and so was the delivery.
20 juin 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Thanks you very much for your kind help…
Thanks you very much for your kind help Cheuk
18 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Customer service was excellent.So nice…
Customer service was excellent.So nice to be able to talk to Rita on the the phone who was helpful and answered all my questions.
17 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Amazing service
Amazing service! Natalia was incredibly helpful throughout the entire process, from choosing the right product to delivery. I’m extremely happy with the service and overall experience. Thank you!
17 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
There's nothing beyond Wood and Beyond
I've used Wood and Beyond a couple of times in last 15 years for engineered wood flooring and been very satisfied with everything from range, value, contact and customer service and delivery. Have just ordered Dasso bamboo decking this year for installation next couple months, will plan to update my review with my experience of this product in due course, after some hard work and trying to remember measuring twice, cutting once, etc 😁
17 juin 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
I found the customer service when…
I found the customer service when placing my order to be very knowledgeable and helpful, I spoke to Natalia a couple of times and she helped guide me to making the choice for my flooring. A really good service so far!
16 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent company to deal with
I have been dealing with wood and beyond for many years I've always found their service, delivery and products beyond exceptional. Staff are especially kind and understanding along with knowing their products extremely well.
Thank you once again who would and beyond for always going but one step beyond.
15 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent support
Excellent support, beautiful floor and great discounts that you can save just by paying deposit. Love it!
5 juin 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Hade a very help experienced agent …
Hade a very help experienced agent good customer service and good quality Materials and price
9 juin 2026
Avis spontané
Réponse de Woodandbeyond
We truly appreciate your kind review and feedback.
Réponse de Woodandbeyond
Thank you for taking the time to leave us your review.
I recently visited the store to…Golders Green, London
I recently visited the store to purchase wood flooring and had the pleasure of being assisted by Maria. She was incredibly friendly, knowledgeable, and patient throughout the entire process.
Maria took the time to understand what I was looking for, explained the different flooring options clearly, and offered helpful advice without any pressure. Her attention to detail and excellent customer service made the experience enjoyable and stress-free.
Thanks to her guidance, I found the perfect flooring for my home. Maria is a real credit to the team, and I would highly recommend both her and the store to anyone looking for quality flooring and outstanding service.
Thank you, Maria!
7 juin 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
There are really good floors with…
There are really good floors with budget friendly options
6 juin 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
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