We were very happy with the flooring and extremely happy with Denis and Klaid, they did an excellent job completed to vey hight standards. They were very professional and very pleasant to deal with.... Voir plus
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Lisez les avis des autres
Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Voir plus
L'entreprise a répondu
I ordered 3 packs of 8 floor tiles to finish off a job. I received and large pallet containing only 1 pack. I contacted the company who apologised and promised the remainder within 24 hours. No such... Voir plus
Cheuk really helped me with working out the square meters of my flooring and answering all my questions. I appreciated the way I could reserve the flooring with a refundable deposit as another compan... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Coordonnées de contact
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Excellent
6 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Polite and informative
Good customer service, polite, and answered all of my questions regarding my chosen flooring, thank you
25 mai 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
I’ve spoken to one of the customer…
I’ve spoken to one of the customer services and I’d like the way she responds my requests so far
20 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Have been very informative and helped…
Have been very informative and helped every step of the way with the flooring that I wanted. Staff have been really helpful
20 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you very much for your positive review. We are delighted that you were satisfied with both our service and products. Maintaining high standards for our customers is very important to us.
We hope to have the pleasure of serving you again soon.
We ordered flooring from this company…
We ordered flooring from this company and were very satisfied with the service. Unfortunately, the delivery could have been delayed by almost a week, while it was very important for us to finish the flooring before our new kitchen furniture arrived.
We contacted the company asking for help, and the team responded very quickly with several alternative solutions. One of the options worked perfectly for us.
We are very grateful for their fast response, professionalism, and willingness to help. It is great to work with a company that truly cares about its customers and is ready to solve problems efficiently. Highly recommended!
18 mai 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Excellent customer service
Having run Wood and Beyond for more information about rigid LVT flooring, I spoke on the phone with Natalia, who was very informative and helpful with ordering samples and raising a quote for my flooring. It was great to get through quickly to a real person, who made the whole process clear and simple. Great customer service! Thank you.
18 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very positive experience from showroom…
Very positive experience from showroom all the way to deposit and payment, looking forward to receiving it shortly
18 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Riza was excellent
Riza was excellent. Provided great help and guidance and was super efficient when the store became busy. We drove up from south london to see the showroom and were glad we did as we found our floors. Thanks Riza
10 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great communication
Great communication, samples arrived on time very good quality, ordered flooring due to arrive in June, thank you
15 mai 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Our Confidence Based on Recommendation
Our friend has used this product on several occasions and strongly recommends the company. As first-time customers, we have placed an order and are confident that the product and service will meet our expectations.
13 mai 2026
Avis spontané
Réponse de Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Great customer service from Cheuk!
13 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Always so helpful and flooring is superb
Always so helpful and flooring is superb
13 mai 2026
Avis spontané
Réponse de Woodandbeyond
We truly appreciate your feedback and are glad to know you had a good experience with us. We continuously work to ensure our customers receive the best possible service and product quality.
We would be happy to assist you again in the future. Thank you for your support.
Really happy with the advice Cheuk and…
Really happy with the advice Cheuk and staff provided. Looking forward to receiving out new flooring.
11 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Thank you for your help
Thank you for your help, Maria. Excellent at helping me through the process.
Managed Water Limited
12 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent Customer Service and product.
Excellent Customer Service and product.
I highly Recommend
11 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with your experience. Providing excellent service and quality products remains our priority.
We look forward to welcoming you back again soon.
Excellent service from the staff
Excellent service from the staff. They held onto the flooring until the builders were ready.
11 mai 2026
Avis spontané
Réponse de Woodandbeyond
We truly appreciate your feedback and are glad to know you had a good experience with us. We continuously work to ensure our customers receive the best possible service and product quality.
We would be happy to assist you again in the future. Thank you for your support.
Great product & great service as always…
Great product & great service as always 👍
11 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you very much for your positive review. We are delighted that you were satisfied with both our service and products. Maintaining high standards for our customers is very important to us.
We hope to have the pleasure of serving you again soon.
Réponse de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
💖 ⭐️ THANK YOU NATALIA!
💖 Fantastic customer service from Natalia and the Team at Wood and Beyond. My first choice wasn't available but the alternative Natalia recommended was even better, plus a great discount. Efficient, excellent product knowledge, professional and genuinely warm and friendly. THANK YOU! 👏🏾
9 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Natalia the customer service agent I…
Natalia the customer service agent I dealt with was fantastic, nothing was too much trouble. Great company.
5 mai 2026
Avis spontané
Réponse de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
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