Really delighted to say, I cannot fault them, ordering on line went ok, delivery went well and all that I had ordered arrived in top class condition, as expected. Thank you Yau Bros
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everything I ordered from Yao Brothers arrived well packed in 2 different boxes frozen and dry food. The Honor chasui dumplings and royal gourmet Sui Mai delicious . It’s variety of different brand of... Voir plus
Ordered a large amount of Kopiko coffee candies on a Sunday. Received confirmation email in minutes. Order was dispatched on Monday arrived on Tuesday. The entire process was very easy. My one gripe... Voir plus
Decent site but I was disappointed by the lack of choice compared to similar companies of snack products. I only used this company because I was after a particular item (noriwasabi peanuts) which were... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Online and offline Oriental supermarket based in Southampton
Coordonnées de contact
Yau Brothers & Co Limited, SO14 5RP, SOUTHAMPTON, Royaume-Uni
- 023 8022 5568
- hello@yaubros.co.uk
- www.yaubros.co.uk
4,7
Excellent
479 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great service . Delivered earlier then estimated delivery date with all items present . Thanks JP
31 mai 2022
A really great service and quick…
A really great service and quick transaction, my items arrived really quickly and good contact communication, I would highly recommend using this trader.
31 mai 2022
i went and it was no fun
i went and it was no fun, slay. mr yau was my teacher aswell
4 mai 2022
Avis spontané
Réponse de Yau Bros
We are a Chinese supermarket not a school or a theme park. Unfortunately we don't have a dedicated Children's section nor do we employ teaching staff. Perhaps you could consider going to a play area?
Quick delivery
2 mai 2022
Yay Bros is a reliable company/shop
Yay Bros is a reliable company/shop . Bought 5 bags of Chinese rice, got it very quickly
1 mai 2022
Yao Bros is great
Yao Bros is great, the selection of items are good, competitive price and quality. Well packed and Delivery quick. They keep you updated with details of your delivery. Overall very good, and would strongly recommend.
1 mai 2022
Decent selection
Decent selection, delivery within 3-4 days, frozen packaging is pretty good. Save's me a trip going to the local Asian store or Soho.
1 mai 2022
Mmm Laksa!!
Mmm Laksa!!! My favourite and they sell the best paste. Found everything I needed and Good speedy delivery
27 avril 2022
Delivered quick than expected
26 avril 2022
Goods delivered on time.
I have twice attempted to order frozen/fridge-based perishable items with Yau Bros who chose to deliver via DPD and on both occasions, the items have not been delivered within a 24 hour time frame making the goods dangerous to consume.
In fairness to Yau Bros on the first occasion they refunded me promptly and I am hopeful they will do so on this second occasion, however, as I plan to consume these items at a set time and on this occasion ordered some items as a gift and on two occasions I have been let down, I will not be trying a third time.
I order other perishable items from other companies that use DPD to deliver and have never had any issues so I can only assume that Yau Bro's is not sending the items correctly and DPD are therefore not correctly prioritizing the deliveries, despite the £9.84 shipping fee.
Additionally, I have ordered two times previously and had no problems, these items did not include any frozen/fridge items or any perishables. So If you do want to order from Yau, if you order cupboard items then I can say they are good. If you are interested in Fridge/Frozen, maybe go elsewhere.
===========================
UPDATE:
It was a DPD problem after all. After phoning and complaining a manager at the Depot personally brought the boxes to me, claiming that all their van's today were stocked with 'perishables'. I find that hard to believe, but glad that the goods arrived.
In which case. Yau Bro's are good for both Frozen/Fridge and cupboard items. Thank you Yau Bros
5 avril 2022
Avis spontané
Ordered Friday
Ordered Friday, delivery sent Monday arrived Tuesday due to Cold packing.
Well packed, no damage when arrived.
1 avril 2022
Great value and fast delivery
Great value and fast delivery. Extremely pleased and will order from Yaubros again.
1 avril 2022
Extensive stock range and easy online…
Extensive stock range and easy online ordering process. Goods were promptly despatched in first class packaging.
1 avril 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.