YourRepair Avis 

23 736
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I’m unsure, and will wait to see what happens with the gas safety inspection this November. I left historically because for whatever reason, Your Repair failed to carry out this inspection in the leg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to deal with. The boiler service element is great. They allocate you an engineer and they then contact you to make the arrangements. No complaints or concerns overall good experience. This is the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleased with the service of Your Repair they have always been very efficient and keep you informed every step of the way. They are very competitively priced and their boiler insurance includes a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick pick up of my initial call and Chris the operator was very efficient and helpful, he arranged a new renewal quote with me in a matter of minutes. Great customer service with a friendly and polit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffage
  2. aussi dans
  3. Plombier

Écrit par l'entreprise

Boiler & Home Emergency Cover

Écrit par l'entreprise

Avoid Expensive Repair Bills...
We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
3 Year Fixed Price
No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
Instant Cover
When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
Free Boiler Service
To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
Unlimited Claims
You can claim as many times as you like and there's no limit on the value of each claim.
All Parts & Labour
All parts labour and call out charges are included in your monthly plan.
24 Hour Callouts
Our UK based emergency claims line is open 24 hours a day, 365 days a year.
Boiler Replacement Promise
Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
Manufacturer Repairs
We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

24 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(23 736)

5 369 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

You Repair - excellent company

You Repair are an excellent company to deal with. Very fair pricing and the customer service staff are wonderful. Very flexible and competitive on renewal premiums, I really like dealing with them. Sarah espeically deserves a mention, she is very clear in her communications and explains everything really well.

7 octobre 2026
Avis spontané
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Réponse de YourRepair

We appreciate your positive feedback and 5-star rating! We are delighted to hear that you find our pricing fair and enjoy communicating with our friendly team. It is wonderful to know that our colleague provided such clear and helpful explanations regarding your renewal options.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Very good and efficient service from…

Very good and efficient service from the engineer. Never had any issues with Your Repairs . Great service.

2 octobre 2026
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Réponse de YourRepair

We appreciate your positive feedback and 5-star rating! We are delighted to hear that you experienced fast and reliable assistance from our engineer and that you have consistently received great service with us.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Daren Craske

The person that came to service boiler 6 10 26 Daren Craske co name Ashfield heating it’s the best person we have had it’s pity we can’t him in the future 10/10.

4 octobre 2026
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Réponse de YourRepair

We are glad you enjoyed your experience with our engineer's outstanding boiler service. Thank you for your positive feedback. We have ensured to share your feedback with the engineer directly.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

She was very nice and very helpful and…

She was very nice and very helpful and explained everything good

6 octobre 2026
Avis spontané
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Réponse de YourRepair

We appreciate your feedback! We are delighted to hear that our team member was friendly, provided great assistance, and clearly communicated all the details to you. Thank you for sharing your positive experience!

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Efficiency,reliability and respect

Efficiency,reliability and respect

6 octobre 2026
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Réponse de YourRepair

We appreciate your fantastic 5-star review! We are delighted to hear that you experienced high standards of efficiency, dependability, and courtesy from our team. Thank you for sharing your positive feedback with us!

Kind regards,
YourRepair

Noté 1 sur 5 étoiles

Please cancell our Contract ASAP


Your Repair
This is the first time we have used your services. You sent an engineer out to us who was helpful but, after checking with Your Repair, gave us the bad news that what we needed to be done was not covered by our current contract. As we have already paid a significant amount to Your Repair, we are extremely disappointed.

Please contact me on 07966612473 from the correct department so I can immediately cancel our current agreement.

Regards,

Richard Boynett,
GM, Pottergate Golf Club
079 66612473

28 septembre 2026
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Réponse de YourRepair

Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further.
Kind Regards,
YourRepair

Noté 5 sur 5 étoiles

Joined recently extremely happy with…

Joined recently extremely happy with polite professional service would highly recommend

6 octobre 2026
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Réponse de YourRepair

We appreciate your feedback, and welcome to YourRepair! We are delighted to hear that you experienced polite, professional assistance and that you would highly recommend us.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Excellent Service at a Great Price

Have been with YourRepair and have nothing bad to say about them. Prompt service with plenty of messages to let you know when they are coming. Very competitive price and would highly recommend them.

6 octobre 2026
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Réponse de YourRepair

Thank you for your positive feedback and 5-star rating! We are delighted to hear that we have consistently provided you with a prompt, efficient service. Your high recommendation is greatly appreciated!

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Alex was super friendly and super…

Alex was super friendly and super efficient. Thank you for listening and appreciate working together to achieve a competitive renewal premium. Thank you 👍

6 octobre 2026
Avis spontané
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Réponse de YourRepair

We're delighted to hear you had such a positive experience with our team member! We appreciate your kind words about their friendly service, attentive listening, and help in securing a competitive rate for your renewal. Thank you for taking the time to share your feedback.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles
Logo de YourRepair

Réponse de YourRepair

Thank you for the fantastic 5 star rating! We are delighted to hear that you experienced fast, dependable assistance delivered with a friendly attitude. Your kind feedback means a lot to us, and we have passed your feedback to the engineer.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Very professional

Very professional. Arrived on time. Friendly.

1 octobre 2026
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Réponse de YourRepair

We are glad you enjoyed your experience with our friendly and punctual engineer. Thank you for the 5 star rating and wonderful feedback!

Kind regards,
YourRepair

Noté 1 sur 5 étoiles

I had a dripping bathroom tap

I had a dripping bathroom tap. The plumber sent by YourRepair immediately give me a choice of taps from a Screwfix catalog without even taking the tap apart to inspect the washer. The taps were not very old and had never had a washer replaced. I rang YourRepair witnessed by the plumber and the YourRepair customer service said my cover included replacing non ceramic tap washers, as mine is, but if damage was made in inspecting the washer, new taps would have to be purchased by the customer... A circular argument , so no repair was made. My previous years with British Gas HomeCare have replaced various taps without extra cost as part of the policy and also tap washers.

30 septembre 2026
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Réponse de YourRepair

Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further.
Kind Regards,
YourRepair

Noté 3 sur 5 étoiles

hmm really

All online i did the work yet directed to give a review really havevto be honest so what review can i give if i did it online..hello get real

4 octobre 2026
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Réponse de YourRepair

Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further.
Kind Regards,
YourRepair

Noté 5 sur 5 étoiles

Sarah was very knowledgeable about the…

Sarah was very knowledgeable about the products.
She patiently explained all the different packages to me.

30 septembre 2026
Avis spontané
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Réponse de YourRepair

We're delighted to hear that our team member was so knowledgeable and patiently explained all of our available products to you. We truly appreciate your wonderful positive feedback and your 5 star rating!

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Had my boiler serviced

Had my boiler serviced. great and very quick.

2 octobre 2026
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Réponse de YourRepair

We are glad you enjoyed your experience with our speedy boiler service. Thank you for your positive feedback! We have ensured to relay this to the engineer.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Quick and easy to join your company and…

Quick and easy to join your company and appears to be value for money

5 octobre 2026
Avis spontané
Logo de YourRepair

Réponse de YourRepair

We're glad you enjoyed your experience with our smooth signup and great rates. Welcome to YourRepair! We look forward to assisting you in the future.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Date for my boiler service

Was given a date for my boiler service abd requested it be moved to coincide with previous services carried out. This was rearranged without fuss and the local heating company agreed a time with me. Work was carried by professional and courteous engineer in good time.

1 octobre 2026
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Réponse de YourRepair

Thank you for the 5-star rating! We are delighted to hear how smoothly your appointment was arranged to suit your needs, and that the engineer provided such professional, polite, and efficient service.

We have shared your comments with the engineer directly.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Turned up on time

Turned up on time. Very thorough job done.

2 octobre 2026
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Réponse de YourRepair

We are delighted to hear that our engineer arrived promptly and performed a comprehensive service for you. Thank you for taking the time to share your positive experience with us.

Kind regards,
YourRepair

Noté 4 sur 5 étoiles

The advisor was very polite and…

The advisor was very polite and knowledgeable. He call me back twice when l was cut off from my end.he was very bubble on the phone and a nice change to talk to someone that is happy in their work

5 octobre 2026
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Réponse de YourRepair

We appreciate your positive feedback! We're delighted to hear that our advisor was knowledgeable, attentive, and cheerful throughout your call, especially when taking the extra step to phone you back. It is wonderful to know their great attitude made your experience so pleasant.

Kind regards,
YourRepair

Noté 5 sur 5 étoiles

Decent company

Easy to contact, quick response to emergencies and good customer service team. Decent pricing.

5 octobre 2026
Avis spontané
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Réponse de YourRepair

We are thrilled to hear that you had such a wonderful experience with us. Thank you so much for taking the time to share your positive feedback about our team!

Kind regards,
YourRepair

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