Was due to renew my boiler cover & the price had shot up.On searching alternative cover I came across your Repair.They had just the policy I required at a far better price.The website was clear & easy... Voir plus
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Lisez les avis des autres
Easy to deal with. The boiler service element is great. They allocate you an engineer and they then contact you to make the arrangements. No complaints or concerns overall good experience. This is the... Voir plus
L'entreprise a répondu
Very pleased with the service of Your Repair they have always been very efficient and keep you informed every step of the way. They are very competitively priced and their boiler insurance includes a... Voir plus
L'entreprise a répondu
Quick pick up of my initial call and Chris the operator was very efficient and helpful, he arranged a new renewal quote with me in a matter of minutes. Great customer service with a friendly and polit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de chauffage
- aussi dans
- Plombier
Écrit par l'entreprise
Boiler & Home Emergency Cover
Écrit par l'entreprise
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Coordonnées de contact
4,7
Excellent
24 k avis
Demande des avis aux clients
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Réponse de YourRepair
Thank you for taking the time to leave us a 5-star review! We are delighted to hear that our engineer arrived promptly and left everything neat and tidy after completing the work. We truly appreciate your feedback and support.
Kind regards,
YourRepair
Réponse de YourRepair
We appreciate your positive feedback! We're delighted to hear about your great experience with our team and truly thank you for recommending our services.
Kind regards,
YourRepair
Absolute stitch-up of a company.
I contacted YourRepair to explain that I’d had a new boiler installed and therefore wanted to cancel my policy. I was told I couldn’t cancel until the end of the current term, which I accepted.
However, I specifically asked them to turn off the auto-renewal so that the policy wouldn’t renew. They refused to do this, saying it could only be done when an email is sent a few weeks before the renewal date. Why should a customer have to wait for an email to be able to confirm that they don’t want to renew?
I’ve also had some very questionable experiences with the engineers they sent out. Some appeared to be third-party contractors rather than YourRepair employees, and on occasions engineers arrived without even seeming to know what job they were attending. On boiler servicing visits, paperwork confirming what had actually been checked or serviced wasn’t always provided either.
Overall, the experience has left me with very little confidence in the service. In hindsight, I’d rather pay the small extra amount and use British Gas, where you know you’re dealing with engineers trained within the company and working to their standards.
Its no surprise that i wont be renewing.
30 septembre 2026
Réponse de YourRepair
Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further.
Kind Regards,
YourRepair
exce]]ent replacement engineer. hasan was a credit to your company
exce]]ent replacement engineer, Hasan. friendly
28 septembre 2026
Réponse de YourRepair
We appreciate your 5-star rating and positive feedback! We are so glad to hear that you were happy with the service provided and that our engineer was pleasant and friendly during their visit. We will be sure to pass along your kind words to them.
Kind regards,
YourRepair
Fine everything dun n happy man was…
Fine everything dun n happy man was pleasant so happy job
30 septembre 2026
Réponse de YourRepair
We are glad you enjoyed your experience and that our engineer provided a pleasant service. Thank you for your review!
Kind regards,
YourRepair
The communication between the company…
The communication between the company and customer , and the efficient servicing of the unit.
30 septembre 2026
Réponse de YourRepair
We are so pleased to hear that you had such a great experience with our clear updates and the prompt, effective service from our engineer. Thank you so much for taking the time to share your positive feedback with us!
Kind regards,
YourRepair
Easy to book from reminder text
Easy to book from reminder text, engineer friendly and knowledgeable
30 septembre 2026
Réponse de YourRepair
We appreciate your feedback. We are delighted to hear that you found the booking process convenient, and that our engineer was polite, friendly, and knowledgeable during the visit.
We have shared your comments with the engineer directly.
Kind regards,
YourRepair
Very professional engineer.
Very professional engineer, phoned me before arriving, so I did not feel vulnerable. Excellent service, lovely man,caring with my property. Excellent customer service that listens to your needs.thank you.
30 septembre 2026
Réponse de YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer was so thoughtful and professional. We're so glad we were able to provide you with an excellent service!
Kind regards,
YourRepair
Réponse de YourRepair
We appreciate your positive feedback! We're delighted to hear that you were pleased with the quick and efficient assistance provided by us.
Kind regards,
YourRepair
Engineer very professional
Engineer very professional, the job was assessed & the appropriate functions was done without any problems, would recommend!
30 septembre 2026
Réponse de YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that our engineer was very professional and completed the work smoothly for you. Thank you so much for recommending us!
Kind regards,
YourRepair
Réponse de YourRepair
We appreciate your positive feedback! We are delighted to hear that our customer service agent was friendly and well-informed while assisting you. Thank you for taking the time to share your great experience with us!
Kind regards,
YourRepair
Boiler service
It would have been 5 star but for the fact the engineer was 2 hours after my window. I rang the engineer 15 minutes after the window to see if he was still coming. If he had called me to say he was running late it would have been 5 star as he just got on with the service , very polite and professional.
30 septembre 2026
Réponse de YourRepair
Thank you for the four-star rating. We are glad to hear that the engineer provided polite and professional service. However, we sincerely apologize for the delay and the lack of communication regarding the adjusted arrival time. Keeping you updated is important to us, and we are addressing this issue with our team to ensure better communication moving forward.
Kind regards,
YourRepair
Professional
Polite courteous respectful efficient and professional. Seemed to do a thorough investigation unlike some others I have used in the past.
29 septembre 2026
Réponse de YourRepair
We appreciate you taking the time to share your feedback! We are delighted to hear that our engineer provided a polite, professional service and conducted a comprehensive inspection for you.
We have shared your comments with the relevant department.
Kind regards,
YourRepair
Not a good experience
Not a good experience. Been trying to get my boiler serviced since August. I’ve wasted two days waiting in only for nobody to turn up and not even contact me with a reason, one of them said they had contacted me but did’nt.
Your repair are very apologetic and assign new engineers don’t turn up.
Previously when I had a boiler problem I had an issue to as the first guy that came couldn’t get authorisation to complete the job which caused a delay then a different engineer came.
I will probably go back to my previous provider after this , too much hassle and wasting my time.
2 octobre 2026
Avis spontané
Réponse de YourRepair
Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further.
Kind Regards,
YourRepair
Réponse de YourRepair
We appreciate your positive feedback and are glad our engineer provided a punctual and efficient service! We have ensured to relay your comments to the engineer directly.
Kind regards,
YourRepair
Really pleased with the service
Really pleased with the service! Reported the problem with my boiler in the morning and it was all fixed the same day!
2 octobre 2026
Réponse de YourRepair
We are delighted to hear that we could resolve your heating issue so quickly and get everything back up and running for you on the very same day. Thank you so much for taking the time to share your positive feedback and for giving us a 5-star rating!
Kind regards,
YourRepair
Great company and always great service
Great company and always great service.
Thanks to Chris, who sorted out my renewal today very promptly and efficiently
2 octobre 2026
Avis spontané
Réponse de YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that you always receive great service and that your policy's renewal was handled so promptly and efficiently.
Kind regards,
YourRepair
I liked that i was able to get a policy…
I liked that i was able to get a policy with your repairs but was disappointed that I could not choose when they would service my boiler and they said it would not be until August next year and it is due at the end of October this year and i will now have to look for someone else to service it ! Not good.
29 septembre 2026
Réponse de YourRepair
Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further.
Kind Regards,
YourRepair
I’ve been with your repair for 2 years…
I’ve been with your repair for 2 years now. Excellent customer service and great value for money. Spoke to Sarah who was lovely and able to help.
2 octobre 2026
Avis spontané
Réponse de YourRepair
Thank you for being a loyal customer with us over the past two years. We are thrilled to hear that you have had such a wonderful experience with our team. We look forward to assisting you again!
Kind regards,
YourRepair
Réponse de YourRepair
Thank you for your fantastic 5-star review! We are so pleased to hear that you experienced fast service with clear updates from our team. We truly appreciate your positive feedback.
Kind regards,
YourRepair
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