Customer services very helpful, but by phone rather than email. Website is clunky with some errors when configurating. Also seems a no-brainer to link you to the relevant website/brochures for each... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A very easy to use portal that is simple to navigate. Any time I’ve dealt with human operators they’ve been very helpful, friendly and patient! Cannot ask for more, thank you 😁
The website was easy enough to navigate with an easy order process. However, it would be useful if the relevant cars had the specifications listed along with an option to have the car specs side by s... Voir plus
L'entreprise a répondu
Easy to order and understand pricing. Very few pictures of vehicles in order to see all colour options on the vehicle and pricing increases each time you view.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Coordonnées de contact
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Royaume-Uni
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,1
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First class service
First class service, system so easy to navigate through and customer service top quality
29 mars 2026
Réponse de Zenith Vehicle Contracts
Hi Jonathan, thanks for the 5 stars and positive feedback. It's always good to hear! Michelle@Zenith
Réponse de Zenith Vehicle Contracts
Hi there, thanks for the 5 stars. Pleased to hear you received the required support! Michelle@Zenith
Réponse de Zenith Vehicle Contracts
Hi Mark, thanks for the 5 stars and positive feedback. Michelle@Zenith
Réponse de Zenith Vehicle Contracts
Hi Ryan, thanks for the 5 stars. Pleased to hear everything is going smoothly for you. Michelle@Zenith
Réponse de Zenith Vehicle Contracts
Hi Lee and thank you for the 5 star feedback. I am pleased the dashboard is easy to use. Jonny@Zenith
Customer service and ease of portal…
Customer service and ease of portal use. The resources were extremely valuable as well
23 mars 2026
Réponse de Zenith Vehicle Contracts
Hi there and thank you for 5 stars! I am happy to hear of valuable resources, ease of use with the portal, and good customer service. Jonny@Zenith
website needs to be easier to use
website needs to be easier to use, when going back the search goes right to page 1, when you were on page 5 looking.
Other than this, good to use!
30 mars 2026
Réponse de Zenith Vehicle Contracts
Hi there and thank you for the feedback. I am sorry to hear of this, but thank you for providing an area of improvement. I will feed this into the team. Jonny@Zenith
I think the info on the website was…
I think the info on the website was clear but the offer of ev car models and versions is limited for some cases.
21 mars 2026
Réponse de Zenith Vehicle Contracts
Hi Fabio. Thank you for your feedback. I am sorry to hear you are not presented with the options you were expecting. It may be that there are limitations on what vehicles are available on the scheme. Please contact our sales team on 03301348792 to double-check if this is presenting correctly. Jonny@Zenith
I was very pleased with the service…
I was very pleased with the service provided by Zenith. The support was prompt, professional, and efficient, and everything was handled smoothly from start to finish. I would happily recommend Zenith based on my experience.
30 mars 2026
Réponse de Zenith Vehicle Contracts
Hi Leon and thank you for this 5 star feedback. I am pleased the support has been prompt, professional and efficient, with all aspects handled smoothly throughout. Jonny@Zenith
Very responsive and intuitive service.
22 mars 2026
Réponse de Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am happy the service is responsive and intuitive. Jonny@Zenith
A very patient and helpful Customer Service!
A very patient and helpful person on the helpline who assisted with my order.
27 mars 2026
Réponse de Zenith Vehicle Contracts
Hi Barbara. Thank you for 5 stars! I am happy the colleague you spoke with was patient and helpful, assisting with your order. Jonny@Zenith
Straightforward Experience with Helpful SupportThe process was clear and…
The process was clear and straightforward. The team was very helpful in answering all my questions before I decided to proceed with the salary sacrifice scheme. Thank you to the team for their support and guidance throughout.
2 mars 2026
Réponse de Zenith Vehicle Contracts
Hi there and thank you for this 5 star feedback. I am pleased the process is clear and straightforward, where the team have answered all your queries and assisted with you placing an order. Jonny@Zenith
Réponse de Zenith Vehicle Contracts
Hi there and thanks for the 5 star feedback. I am happy the process is quick and hassle-free. Jonny@Zenith
Réponse de Zenith Vehicle Contracts
Hi there and thank you for 5 stars. I am pleased to hear of your positive experience. Jonny@Zenith
Easy to navigate the portal
Easy to navigate the portal. Would like a little more info on charging times and range, rather than having to google other websites to find relevant details.
24 mars 2026
Réponse de Zenith Vehicle Contracts
Hi Chris. Thank you for the feedback. I am pleased to hear you found the portal easy to navigate and thank you for providing areas of improvement. I will feed this into the team. Jonny@Zenith
Really easy to order and kept up to date
16 mars 2026
Réponse de Zenith Vehicle Contracts
Hi Nicole. Thank you for the 5 star feedback! I am so happy to hear that the ordering process is easy and you were kept up to date. Jonny@Zenith
Réponse de Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am happy to hear that the process is good, quick and straightforward. Jonny@Zenith
It was so easy to order my new car
It was so easy to order my new car. Simple layout options and costs
17 mars 2026
Réponse de Zenith Vehicle Contracts
Hi Gurnam. Thank you for 5 stars! It's great to hear the ordering process is easy, with a simple presentation of options and the costs. Jonny@Zenith
Easy to navigate and order
11 mars 2026
Réponse de Zenith Vehicle Contracts
Hi Mr Cook and thank you for providing 5 stars! I am pleased the portal is easy to navigate and place an order. Jonny@Zenith
Reviewing the options for cars
Reviewing the options for cars, and ordering a new car was very easy through the internet pages. Communications with the customer services advisor was also easy and very helpful.
16 mars 2026
Réponse de Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am so happy to hear that the ordering process on the portal is easy, along with receiving helpful guidance from our advisors. Jonny@Zenith
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.