Zenith Insurance Avis 

9 042
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found Zenith through Go Compare and they offered a really decent price compared to other providers + I added no claims discount protection and guaranteed replacement car add-ons as it was worth it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The experience i had with Zenith Insurance was very easy and it was sort in minutes. They was very helpful and understanding and know what i need from the start

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Assurance auto

Écrit par l'entreprise

Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(9 042)

415 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

My daughter completed the application…

My daughter completed the application on line and that saved me a lot of time

10 juillet 2026
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Réponse de Zenith Insurance

Hi Raymond,

Thank you for sharing your feedback with us!

We are delighted to hear that your daughter was able to complete the application online for you and save you a lot of time. It is wonderful to know that the online process was straightforward enough for her to get everything sorted smoothly on your behalf.

Thank you for choosing us to protect your vehicle, and please do not hesitate to reach out if you or your daughter ever need anything else in the future!

Leanne

Noté 5 sur 5 étoiles

Bardzo szybko mogłam otworzyć insulance…

Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z bardzo zadowolona

16 juillet 2026
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Réponse de Zenith Insurance

Hi M H,

Thank you for your 5 star review!

Kirsty

Noté 3 sur 5 étoiles

Hard copy of the certificate of insurance

I feel uncomfortable that I do not have a hard copy of the policy. If I’m involved in an accident, a clear set of instructions to be kept in the car would be a help

16 juillet 2026
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Réponse de Zenith Insurance

Hi Simon,

Thank you for taking the time to leave your review and feedback with ourselves. I can confirm your documents have been posted, please expect to receive them shortly.

Kirsty

Noté 5 sur 5 étoiles

Fantastic dealing with zenith

Fantastic dealing with zenith, everything went smoothly cant fault them, thank you

10 juillet 2026
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Réponse de Zenith Insurance

Hi Anthony,

Thanks for the fantastic 5 star review and feedback! It's great to hear you found everything went smoothly!

Kirsty

Noté 5 sur 5 étoiles

The experience i had with Zenith…

The experience i had with Zenith Insurance was very easy and it was sort in minutes. They was very helpful and understanding and know what i need from the start

10 juillet 2026
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Réponse de Zenith Insurance

Thank you for your 5 star review and feedback. We are pleased to hear that your experience with Zenith Insurance was so quick and straightforward and that our team was able to help you get exactly what you needed sorted in minutes.

Leanne

Noté 5 sur 5 étoiles

Mo was so very helpful

Mo was so very helpful, guiding me through everything. Thankyou.

16 juillet 2026
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Réponse de Zenith Insurance

Hello Linda,

Thank you for taking the time to share your great feedback!

We're delighted to hear that Mo was able to provide such helpful support and guide you through everything.

We’ll be sure to pass your kind words on to Mo, who will be pleased to know their assistance was appreciated.

Thank you for choosing Zenith Insurance, and we hope to continue providing you with great service!

Kind regards,
Laura

Noté 5 sur 5 étoiles

Easy to work website

Easy to work website, and a great price

1 juillet 2026
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Réponse de Zenith Insurance

Hi Ray,

Thanks for your 5 star review! It's fantastic to hear you found our website easy to work and you were happy with the premium offered!

Kirsty

Noté 5 sur 5 étoiles
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Réponse de Zenith Insurance

Hi Tony,

Thank you for your kind review!

We're delighted to hear that you found the information clear and helpful. We really appreciate your feedback and are pleased we could make things straightforward for you.

Thanks for choosing Zenith Insurance!

Laura

Noté 1 sur 5 étoiles

Having 22 years of No Claims Discount (NCD) is an incredible record, so getting a pedantic, bureaucratic request for "claims history proof" feels like a slap in the face.

my car insurance is due so searched found this quote ok from Zenith Insurance took it out sent proof of no claims and a week or so later got the streanges requet i have ever had from a car insureance company (I have 22 yrs NCD).
QUOTE "The proof you have provided has now been uploaded to your policy. Please note that your No Claims Discount is not required at this stage, as it has already been automatically verified by our system.



What we do still require is proof of your claim’s history, in accordance with the CUE (Claims and Underwriting Exchange) requirements.



Acceptable cue proof:

A letter on headed paper from the insurer at the time of the claim, clearly confirming the settlement of the claim
⁠Email from the underwriter at time of claim clearly stating settlement of claim with the footer of the email and clear email address of the underwriter. Please note emails need to come directly from the underwriter and not forwarded by another source.
Letter from client confirming that the claim they disclosed at inception is a duplicate of the CUE claim "

what the hell is that never in my life heard of it DO NOT GO NEAR THIS COMPANY
price was good what are they asking for and why

Felt like it came out of left field. Having 22 years of No Claims Discount (NCD) is an incredible record, so getting a pedantic, bureaucratic request for "claims history proof" feels like a slap in the face.

14 juillet 2026
Avis spontané
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Réponse de Zenith Insurance

Hi Mr Gibbs,

Thank you for taking the time to leave your review. We're sorry to hear that the request for additional information came as a surprise and appreciate the opportunity to explain why it was needed.

While we can automatically verify the number of years of your No Claims Discount, this is separate from the Claims and Underwriting Exchange (CUE) database, which records claims history. In your case, the claims information held on the CUE database did not match the information declared when your policy was taken out.

When this happens, we ask for supporting documentation so that we can compare the information provided by your previous insurer with the details held on the national database. This helps us ensure your policy is accurate and correctly reflects your claims history.

The reason for the request and the documents we require are outlined in the letter we sent regarding the CUE update. We understand this isn't something many customers encounter, but it is part of our verification process where discrepancies are identified.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team at social@zenithinsurance-bisl.co.uk, with your policy number and detials fo yoru review so we can be in touch.

Rachel

Noté 5 sur 5 étoiles

Value for money.

Having run round several companies for motor insurance, I found Zenith that had everything I wanted, especially a courtesy car, and at a much better price than quoted by any of the others.

5 juillet 2026
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Réponse de Zenith Insurance

Hey S,
Thank you for taking the time to leave us such a positive review. We're delighted to hear that, after comparing several insurers, you found that our policy offered everything you were looking for, including courtesy car cover, at a competitive price. It's great to know we were able to provide the cover and value you were looking for.
Rachel

Noté 4 sur 5 étoiles

Sorted on line no issues

Sorted on line no issues

30 juin 2026
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Réponse de Zenith Insurance

Hi Paul,

Thank you for your review!

We're delighted to hear that you were able to arrange your insurance online with no issues.

Welcome to Zenith Insurance!

Kind regards,
Laura

Noté 5 sur 5 étoiles

I hope I am happy with you I have first…

I hope I am happy with you I have first time with you nice experience with you

13 juillet 2026
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Réponse de Zenith Insurance

Hello Mohsin,

Thank you for your lovely review!

We're delighted to hear that your first experience with us was a positive one.

We truly appreciate you choosing us and hope we continue to meet your expectations whenever you need us in the future!

Kind Regards
Laura

Noté 5 sur 5 étoiles
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Réponse de Zenith Insurance

Hello Camelia,

Thank you for your 5 star review!

We're pleased to hear that you found our service efficient and that we were able to get everything sorted quickly for you.

We appreciate your feedback and are glad we could provide a straightforward experience!

Kind regards,
Laura

Noté 5 sur 5 étoiles

Thank you for everything

Thank you for everything. I am very pleased with your offers.Thanks.

12 juillet 2026
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Réponse de Zenith Insurance

Hi Mitko,

Thank you for your lovely review!

We're delighted to hear that you are pleased with our offers and appreciate you taking the time to share your feedback.

We're grateful for your support and happy to have been able to help!

Kind regards,
Laura

Noté 5 sur 5 étoiles

The gentleman was very helpful and…

The gentleman was very helpful and polite

2 juillet 2026
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Réponse de Zenith Insurance

Hi Helen,

Thank you for your lovely review!

We're pleased to hear that our team member was helpful and polite during your experience.

We appreciate you taking the time to share your feedback and will be sure to pass on your kind comments!

Kind regards,
Laura

Noté 5 sur 5 étoiles

Very quick and thorough experience no…

Very quick and thorough experience no hassle and informative

2 juillet 2026
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Réponse de Zenith Insurance

Hello Stephen,

Thank you for your lovely review!

We're delighted to hear that you found the experience quick, thorough and hassle-free.

We're also pleased that you found the information provided useful, and we appreciate you sharing your positive feedback with us!

Kind regards,
Laura

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