Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Voir plus
L'entreprise a répondu
Found Zenith through Go Compare and they offered a really decent price compared to other providers + I added no claims discount protection and guaranteed replacement car add-ons as it was worth it... Voir plus
L'entreprise a répondu
The experience i had with Zenith Insurance was very easy and it was sort in minutes. They was very helpful and understanding and know what i need from the start
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Coordonnées de contact
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Royaume-Uni
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Bien
9 k avis
Demande des avis aux clients
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Customer service explained and answered…
Customer service explained and answered all the questions I had. He was polite, friendly and professional.
I was more than happy with my quote. Would definitely recommend to family and friends. Thank you for your service.
24 juin 2026
Réponse de Zenith Insurance
Hi,
Thank you so much for leaving such a lovely review. We are thrilled to hear you had a great experience with us.
It is wonderful to know our team member was polite, friendly, and answered all your questions clearly. We are also delighted that you were happy with your quote and would recommend us to your family and friends.
Leanne
Réponse de Zenith Insurance
Hi Lulian,
Thank you for your 5 star review and feedback. We are delighted to hear that your experience was quick, easy, and completed at a fair price.
Leanne
You guys gave me a peace of mind I'm…
You guys gave me a peace of mind I'm now not panicking when time for paying insurance comes
26 juin 2026
Avis spontané
Réponse de Zenith Insurance
Hi,
Thank you for your 5 star review and feedback. We are incredibly glad to hear that we have given you peace of mind, and that you no longer feel stressed or panicked when it comes to paying for your insurance.
Leanne
Réponse de Zenith Insurance
Hi,
Thank you for your 5 star review and feedback. It's great to hear that you had such a positive experience with us.
Leanne
Great Price and easy to set up
26 juin 2026
Réponse de Zenith Insurance
Hi Brandon,
Thank you for your 5 star review and feedback. It's great to hear that you got a great price and found the process so easy to set up.
Leanne
Cost of matched cover
23 juin 2026
Réponse de Zenith Insurance
Hi james,
Thank you for taking the time to leave us your review!
Vicky
Réponse de Zenith Insurance
Hi, Manpreet,
Thank you for your feedback. We're sorry to hear that you feel this way.
We’ve looked into this and, at present, we’re unable to see any previous attempts to contact us regarding your concerns. We’d really like the opportunity to understand what happened and see how we can help.
We’ll be reaching out to you directly to discuss your experience and do what we can to assist.
Vicky
I have taken car policy with zenith…
I have taken car policy with zenith insurance in May and in June they cancelled my insurance stating that they have not received my documents which I have sent to them twice on they're email, we I've called them to find out what the issue is, they said that they haven't received any of my documents through they're email that they have provided me with, I've been on the phone with them to rezolv this issue with no success, I've asked to have my deposit back and they've asked me to pay for another month although the insurance was cancelled with no refund from them whatsoever, I have never come across an insurance company this inapt to resolve a problem all they ask is money, please stay clear of this insurance company, they rob people of they're money.
3 juillet 2026
Avis spontané
Réponse de Zenith Insurance
Hi Alin,
Thanks for taking the time to share your experience — we’re really sorry to hear how frustrating this has been for you!
At Zenith Insurance, we understand how concerning it is when documents are said to be sent but not received, and when communication breaks down like this. That’s not the level of service we aim to provide.
We’re not able to comment on individual account decisions here, but we would really like the opportunity to look into what’s happened in your case and see if there’s anything we can help clarify or support you with. If you can please email your policy details over to us at social@zenithinsurance-bisl.co.uk and we’ll make sure this is reviewed properly.
We appreciate you raising this, and we’re sorry again for the frustration caused.
Thanks Laura
Cancelled my policy without any notice…
Cancelled my policy without any notice and didn’t inform me until the day after
Cancelled.
They did not ask me to send proof of no claims
Was told on phone they may ask for it and never was
An absolute terrible company to deal with
Very difficult to contact
Would strongly recommend avoiding any dealings with this company.
3 juillet 2026
Réponse de Zenith Insurance
Hello Dan,
Thank you for taking the time to leave your feedback!
We're sorry to hear about your experience and that you feel let down by the service you received.
We understand how frustrating it can be if you believe your policy was cancelled without sufficient notice, and we're sorry for the concerns this has caused. We'd like the opportunity to review what happened, including the communication you received and the circumstances surrounding the request for your documents.
Thank you for taking the time to share your feedback-We will be in touch!
Laura
got the price from confused.com witch…
got the price from confused.com witch looked ok, go to site and the price jumped by a couple of hundred pounds, contacted zenith, unable to tell me why.
this needs sorting.
I am not a valued customer, I had little choice at the time as a new car was imminent, I will have more time to shop around next year
23 juin 2026
Réponse de Zenith Insurance
Hi peter,
Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and understand your frustration regarding the difference between the initial quote and the final price shown.
The price you see on comparison sites such as Confused.com is based on the information provided at that moment. When moving through to our website, any changes or updates to the quote details — including something as simple as the policy start date — can affect the final premium, as pricing is recalculated based on the most up-to-date risk information.
We appreciate this may not always be clear and we’re sorry for any confusion caused on this occasion. Your comments have been noted as we continue to review how we present and explain pricing to ensure greater clarity for customers.
Thank you again for your feedback.
Vicky
Amazing car insurance company
2 juillet 2026
Réponse de Zenith Insurance
Hi Miro,
Thank you for your 5 star review and feedback. It's great to hear that you think we're an amazing car insurance company.
Leanne
Car insurance company every thing seems…
Car insurance company every thing seems ok . Finding it hard to ya number from them
2 juillet 2026
Réponse de Zenith Insurance
Hi Geoffrey,
Thanks for taking the time to share your feedback with us.
We’re really glad to hear that everything seems okay with your car insurance so far. However, we’re sorry to hear you’ve had a hard time finding our phone number. We always want to make it as easy as possible for you to get in touch when you need us.
If you do need to speak with us, you can call our team directly on 0808 196 1599. We’ll also look into how we can make this easier to find on our website.
Leanne
ABSOLUTE DISGRACE CANCELLED MY…
ABSOLUTE DISGRACE CANCELLED MY INSURANCE WITH NO EXPLANATION AND THEN CHARGED ME £129.00 HAVE REPORTED TO FINANCIAL OMBUDSMAN
2 juillet 2026
Avis spontané
Réponse de Zenith Insurance
Hi Craig,
Thank you for your feedback. We're sorry to hear you're unhappy with your experience. We take concerns like yours very seriously. As your complaint has been referred to the Financial Ombudsman, we'll continue to cooperate fully with the process and await its outcome. If there's anything further you'd like to discuss in the meantime, please don't hesitate to contact our team at social@zenithinsurance-bisl.co.uk with your policy details.
Vicky
Easy from start to finish taking out my…
Easy from start to finish taking out my policy, great value for money
22 juin 2026
Réponse de Zenith Insurance
Hi,
Thank you for taking the time to leave us your great review!
Vicky
Réponse de Zenith Insurance
Hi A H,
Thanks for your 5 star review and feedback!
Kirsty
Réponse de Zenith Insurance
Hi,
Thank you for taking the time to leave us your five-star review!
Vicky
Réponse de Zenith Insurance
Hello Glen,
It's great to hear you found it was easy to use and quick when getting your quote. Thank you for your review.
Rachel
A great service easy to navigate and…
A great service easy to navigate and great customer service.
20 juin 2026
Réponse de Zenith Insurance
Hi Edmund,
Thank you for your great 5 star review. It's fantastic to hear about your experience.
Rachel
If you cancel within your 14 days be…
If you cancel within your 14 days be carful of their crazy high and hidden fee’s stay clear and go with an actual insurance company not these bssi companies
29 juin 2026
Avis spontané
Réponse de Zenith Insurance
Hi Mark,
I am sorry to hear that you are unhappy with the £30 arrangement fee that applies to cancel a policy within the first 14 days.
We do aim to be as transparent as possible and disclose this fee along with our other fees at the point of sale so that customers can make an informed choice before choosing us.
If you think you have been charged more than £30 within 14 days of the policy being issued then please send your policy details to us at social@zenithinsurance-bisl.co.uk. and we will be happy to perform a review.
Vicky
They do listen if you complain
I took out insurance in May 2026 and it was cancelled by the company 30 days later, They have arranged a refund that is £200 LESS than I was originally charged. This is sharp practice and it needs to be called out. Disgusting.
1 July UPDATE: I am happy to say that Zenith have listened, responded and actively sought to rectify this situation. Well done Zenith! Pleased to see that you are a company who cares.
29 juin 2026
Avis spontané
Réponse de Zenith Insurance
Hi Debbie,
We're sorry to hear you're disappointed with your experience. We carry out a standard validation process on all new policies, and in some cases this can result in a policy being cancelled if the required validation isn't completed or doesn't meet our requirements. We understand your concerns regarding the refund, and we'd like to look into this further for you.
We have escalated your concerns to Customer relations who will be in touch with you shortly.
Rachel
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